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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Dec 23, 2020 10:48 AM in response to vbadia

I had this issue until I updated to 14.3!! Try restarting again maybe mine is working just fine now!!! But yes I was totally frustrated missing my texts too!! Even on the phone I didn’t get notifications!! I did have to set my banners tho so it would pop up and that worked till the newest update!! Everything is working great now except the repeat text notifications when I u lock my phone but better then no notifications! lol good luck!

Dec 24, 2020 5:21 AM in response to Brogelle

I just bought the new iPhone 12 and I’m having the same issue as well. It’s absolutely ridiculous. I’m not getting any notification banners on my iphone screen when a text comes in, nor does my phone vibrate or make a sound when a text comes in. I’ve been missing incoming text messages from my contacts because I don’t even realize that a new text came in.

Dec 24, 2020 7:33 PM in response to heads1

Just so everyone is clear and we're all on the same page: when you're in the main chat window (has the list for all of your different text conversations), if you slide one of the contacts to the left, you'll have two options. One of the options is to delete the conversation (red background with with a garbage can icon) and you'll have a second option for Notifications (lavender background with bell ico).


The bell icon with a slash through it means that you WILL get notifications for that contact. The bell with NO slash means notifications for that contact is turned OFF. The slash/no-slash meanings seem counter-intuitive but it is what it is. Just wanting to make we're all on the same page.

Dec 26, 2020 11:08 AM in response to namaxe

If I were you, I'd stay on 13.5 for now. I'm running iPhone 12 Pro Max with 14.3, no iPad and no watch. Never have had either one. Notification alerts are sporadic. The bug got better with 14.3 but it's not completely fixed as I'll still notice that I won't be notified of a new text. It just doesn't happen as often as it did on the IOS 14 versions that are not 14.3 (ex:14.2.1).


I had my IPhone-X prior to my Pro Max and when I updated my IPhone-X device to IOS 14, the text notification alert was introduced. Again, I'd stay on IOS 13 for now.

Dec 26, 2020 12:29 PM in response to namaxe

• Those with Apple Watch. Do you get your notifications on the watch when the iphone is locked?


Nope. And when my watch is docked, I also don't receive notifications.


For me, it starts with the popup message not appearing (but the sound still worked). After a day or two, the sounds also stop, and also stop appearing on my watch (obviously, while wearing it; when I don't wear it, I get no Messages notifications).

iOS 14 text notification issues

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