iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Oct 26, 2020 12:12 PM in response to Brogelle

I have XS Max and have not received iMessage notifications while locked since installing iOS 14.1. Once I unlock the phone the notifications go crazy, that's not helpful nor appreciated. I'd really prefer to have the notifications as they occur while locked and not all at once when the phone is unlocked. Please Apple, fix this sooner than later.

Oct 28, 2020 1:10 PM in response to Brogelle

I have been having this problem intermittently for months. I have called customer service, it's been escalated to a supervisor who personally speaks to me about it and always says, it's not the phone it's the software, they are aware of it and are trying to fix it. I have the latest software and with every new version I hope it will be fixed and it does not fix it. My son-in-law has a google phone that did a similar thing and when they replaced his phone it no longer did it. I have always had Apple iPhone but I am seriously thinking about something else on my next upgrade!! This is an unacceptable issue to have with a phone like this!!!


Oct 29, 2020 6:21 PM in response to justjenn3

This is a horrible update in my opinion. In this day and age where a lot of people are working from home and multitasking, I rely on my phone to both listen to conference calls as well as triage projects through text message at the same time. Without the audio notification feature during a call I frequently miss urgent text messages. This needs to be reverted back ASAP!

Oct 31, 2020 5:23 PM in response to rseale

There seems to be a bunch of different ways to fix the problem described in the original post. I posted my solution twice. The bottom line is that this is a bug introduced in iOS 14.x and needs a permanent solution. Meanwhile people should try the multiple solutions that worked for others. Apple’s Quality Assurance (QA) is not what it should be. This includes regression testing features that worked before but were broken or impacted by new features introduced in the latest iOS.

Nov 4, 2020 12:39 PM in response to Brogelle

I really don't understand why the notification feature was removed and also reinforces why I am always hesitant to do the updates. My phone is my work phone so if I'm on a call, it's extremely important that I am aware of either a text message or a google chat message. This is such a minor feature, but an important one for many people. Please fix this!!

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iOS 14 text notification issues

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