iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Nov 18, 2020 9:17 AM in response to Brogelle

I have recently update my phone (11 pro max) to the IOS 14.2 software and since this update I will randomly receive text notifications. Other times, I will not know I have a new message unless I go into the message app. There is no sound notification, no banner notification, nothing on my lock screen, not even a red number on the message app; nothing to indicate I got a new text. I have tried all the tips and tricks that have been suggested to fix this and nothing has worked I am still having this issue. It is very, very annoying.

Nov 18, 2020 11:45 AM in response to Brogelle

Same same. At first I thought I was crazy and was thinking “am I really this absent minded?” But seeing all of these other messages is validating me lol. It seems like it picks and chooses when it wants to send a notification or not. It’s hardly ever on the Lock Screen, or if it is, it disappears the next time I turn it on. I also have a new iPhone 11 with iOS 14.2. I hate this... why would Apple get rid of this? Getting texts and being notified of them is literally the point of having a cell phone lol. Stupid. Please change this.

Nov 19, 2020 10:07 PM in response to Brogelle

I’m piggybacking off of someone else’s response to this post. I also have the 11 Pro Max and ever since iOS 14.0.0 I have had issues with notification tones not playing when text messages are received. There have been a few other things that have popped up here and there but they are so infrequent that I can’t recall what they are. The text message notification is by far the most prevalent issue I’m seeing right now.

Nov 20, 2020 8:30 AM in response to dbaxter426

thank you everyone for the suggestions. Unfortunately, 14.2.1 did not fix the issue for me. I even had Apple support on the line and screen sharing with me while we downloaded it. they had me fully factory reset from my MacBook (which is also on the latest iOS). That did nothing. I don’t have any Apple Watch. They also had me unpair all my Bluetooth devices. Didn’t work. They are doing an RTA but I really don’t know what is going to come of it.


they also said that (bc I bought my phone through Verizon) they couldn’t give me a new one but they could have me send my phone into them for repair, they would send me a temporary phone, and place a hold on my bank account for $1400 during the repair LOLLLL. I laughed so hard. Told them I work in tech and know the difference between a hardware and a software issue. Not getting a new device. this one is 1 week old. FIX THE SOFTWARE PLEASE!

Nov 26, 2020 11:53 PM in response to r0mediddy

Well I tried the toggling the Messages iCloud setting to the OFF position. No joy. It did not work for me. I picked up my phone to text my best friend that I had just finished watching The Queen's Gambit and realized a text from an hour ago was sitting in her chat window and yet I never received an audible, vibration or banner/icon alert. My iPhone 12 Pro Max running 14.2.1 had been by my side the entire time I was watching the series.


The text alert bug remains.


Since this forum topic is growing, just a quick recap: I first encountered the bug when I downloaded IOS 14 onto my IPhone-X. I had not seen the issue prior to IOS 14.

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iOS 14 text notification issues

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