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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Jan 17, 2021 1:57 AM in response to Brogelle

I’ve just fixed this for my boyfriend.

Go into settings > Notifications > messages > 1. Make sure notifications are turned on 2. Make sure “ALERTS” are allowed on all 3 - Lock Screen, banner and notification centre if not tick those. 3. Make sure you have a notification sound on there - found under sounds.


If you want to see how many unread messages are on ensure badges are on.


Hope this helps 😊


Jan 17, 2021 7:05 AM in response to Brogelle

My sons iPhone 8 has been doing this for around a month now which is strange that my 11 works as usual, with the same updates. I’ve tried all the tips I’ve seen on here, restarting, turning off Bluetooth, checking to make sure alerts are on for all contacts... to no avail. He will get the visual notification (red number) when his phone is awake, a sound and visual if his message app is open and absolutely nothing if his phones asleep. Why would I stay with apple when it seems there is no rush or intention of fixing this issue??

Jan 17, 2021 5:53 PM in response to Brogelle

I’ve been having the same issue for months. Thought i was nuts but clearly seeing this thread I’m far from the only one. I have missed so many important texts and I’m getting really aggravated. I’m using an iPhone 11 with iOS 14.2. This has been happening for a while and updating software never fixes it. Will update to 14.3 but don’t expect any solution. Seriously considering switching to a Samsung which I do NOT want to do, but if that’s what it takes to be able to actually be alerted to text messages I’ll make the switch. This is ridiculous.

Jan 18, 2021 4:26 AM in response to lawmaker236

Ok so I have officially solved this on 3 different iPhone 12 and 12 Pros so far.


Go to settings, notifications, messages. Turn on Allow Notifications at the top. Turn off and then BACK ON all three (Lock Screen, Notification Center, Banners). Banner style temporary. Go to sounds and select a new sound or click and test your current sound. Turn off and then BACK ON both Badges and Show in CarPlay. Once you have everything on just turn the top Allow Notifications at the top off and then BACK ON. Presto...fixes it every time!

Jan 19, 2021 10:50 AM in response to Curuguay

Well I feel for you. Yeah I get nothing no sounds no banners I do get a flag telling me there’s a message but I would not know if I didn’t see it so every once a while I have to pick up my phone to see if anyone has sent me a text I reset reset my watch turn it off and it still doesn’t work however the messages do go to my computer so I can hear my laptop Digging away That’s how I know I have a message

Jan 19, 2021 1:21 PM in response to Nate_brown

It’s an issue specific to IOS 14. I’ve never had an Apple Watch, iPad , MAC or anything other Apple device other than an iPhone and the issue still randomly occurs. It first appeared when I installed iOS 14 on my IPhone-X. I upgraded to the IPhone 12 Pro Max and the issue persists.


Now for clarity sakes, I’m referencing ONLY sms/iMessage. This post has nothing to do with any other messaging or notification app/service (WhatsApp, etc). You can rebuild from a fresh iOS 14 load but most users here who have tried that have experienced temporary relief as the bugs eventually return.


The only work-around that has proven useful is the kill the messaging app after every text, sent OR received. It’s an awful and inconvenient work-around but it works.




[Edited by Moderator]

Jan 19, 2021 3:35 PM in response to korilynn1

I wrote too soon. The latest update seemed to work at first. Now it's not working. I'm not getting alerts/notifications regularly and if I do, they're often not the sound I've assigned to my contacts. I called Apple support and they just want me to do a restore, which I can see from what's been written will not help. I'll use the link above to make another complaint.

Jan 21, 2021 9:17 AM in response to xtof888

I have exactly the same problem. I bought my iphone less than three months ago and I have already had it checked twice at the store andI have talked to phone supporte at least five times, I have followed all the recommendations and nothing works. It is very frustrating and absurd that apple insists on telling me that my phone does not have any hardware problems and therefore they cannot apply my warranty.

Please HELP

Jan 21, 2021 2:58 PM in response to Brogelle

I think it is so cute the way all y'all the Apple users trying to be so nice and not say what you r e a l l y mean. Especially since this annoying bug has been going for a couple weeks? Has it been a month yet? Maybe longer. Notifications are pretty important. Apple does nothing, says nothing, releases nothing. What a long strange trip it's been...

iOS 14 text notification issues

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