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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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1,668 replies

Jan 21, 2021 9:37 PM in response to Nate_brown

I don’t get the text notification at all on my phone (not even a red bubble).


I get a little bubble on my watch, but only if I notice it myself. I don’t get a vibration or a sound on my watch for a text either.


so literally the only way that I know I have a message is if I either open the app on my phone or look at my watch to see if there is a bubble. I have to actively seek multiple times a day to see if I have gotten messages and often times I am responding to important messages hours after I should.


Everything worked perfectly on all my devices until I updated to the latest iOS. No settings were changed.

Jan 21, 2021 9:45 PM in response to sara-jade32

This is a big negative ghost rider, sorry to say that this doesn’t even work. I have all banners/badges turned on, alerts & a sound selected - and still I only receive alerts/notifications for about 25% of my messages. Glad it worked for your guy though! I’m still SOL and it’s becoming rather apparent Apple doesn’t give a rat about this thread. Everyday I get 20+ notifications that others’ have posted in the thread they’re having the same experience and yet still, Apple has done nothing to solve the problem.

Jan 22, 2021 1:51 AM in response to Brogelle

I am having this notification issue with most of the apps like Instagram, Snapchat, sometimes WhatsApp too. The notification for these apps does not appear in notification centre, lock screen or banners. Steps I’ve tried:

1.) Checking the settings of notifications in general and as well as for apps individually.

2.) Re-install apps.

3.) Formatted my iPhone.

4.) Online technical assistance for iPhone.


None of it worked. And I don’t think apple is even considering this an issue. Forget fixing it, they aren’t even acknowledging it. If it is not fixed in the next update, I will be shifting to android. I hope everybody does the same, so that apple start taking its customers seriously.

Jan 22, 2021 3:06 AM in response to HasanKashif

I'm sorry to say that I've tried all of these too:

1.) Checking the settings of notifications in iMessage

2.) Formatted my iPhone.

3.) Online technical assistance for iPhone


I'm often not getting my iMessage notifications! The only way to find out about a new message is to regularly check the Messages app, which is ultra-frustrating. How is it possible that this has not yet been fixed? Are they serious about it?! Any confirmation that this bug has even been acknowledged?

Jan 22, 2021 7:01 AM in response to Brogelle

I have once again reported this bug to Apple since posting here only gets support from users not apple. This is what I posted.


"My messages no longer make a audible sound on my iwatch or iPhone for the past month - I have tried to restart the phone and watch with no improvement . I have posted on the apple forum. There are 100's of people with the same problem. My wife's phone is an Xr and she has no problem but she doesn't have a watch. I use a Xs Max. We both have the 14.3 OS. I have copied her settings onto my phone but it doesn't fix my problem."


I would strongly suggest sending a similar message to apple on the links provided on earlier posts. Posting frustrations here is only like talking to a wall. It maybe therapy but it doesn't fix the problem or at least notify the people who could fix the problem.

Jan 22, 2021 7:36 AM in response to JimMill

After reading your messages, at least I realized I'm not alone wiht this issue. The question is, why that happens only in certeain iPhones, my daughter, my niece, two of my best friends don't have that problem.


This is my first iPhone, I have a Xiaomi 5 times less expensive, that works perfectly in the same network. I think it is my first and my last... so sad.





Jan 22, 2021 7:48 AM in response to PhotoGirly

I have called apple support five times and I have followed all the configuration instructions they have given me, I have taken the phone for diagnosis in the store, twice. I have reset it twice and it still doesn't work.. The answer they give to me is that the phone NEVER fail to them and due to the PERFECT status of the hardware, they can't do nothing.

Jan 23, 2021 12:53 PM in response to Brogelle

I have also noticed I don't receive the notification on some text messages. When the notification doesn't come through, my apple watch does not get the text message either. Very annoying when my phone is in the other room and I'm trying to log into a website that has two factor authentication. I haven't found a permanent fix but hoping the info below helps apple tech troubleshoot. I'm in the tech field so I tried way too long and documented what I tried (NERD ALERT)! NOTE: I ALWAYS have my phone on silent mode, but when text notifications work, I receive a short vibration (and my apple watch gets the message too. When I don't get the text vibration notification, I don't get it on my watch either). I just purchased my iPhone 12 mini and new watch series 5 last week and I'm running software version 14.3. Below is everything I tried.


Today, I was consistently not receiving my 2 factor messages from a specific short code number (happened to be USAA). I was trying the same things all the other "fixes" said to try and nothing worked. I finally did the following and it worked temporarily (at least 2 times consistently, then stopped again). Unfortunately, this "fix" would have to be done for every contact you want to ensure you get the notification from.


After trial and error, I had already created a contact called "USAA 2 factor", so I clicked on info-->edit-->text tone-->vibration and changed it to "quick" (before it was set to "Staccato (Default)". I tried it again and BAM, received the notification and it went to my watch)!


It worked three times without a problem, then quit working again. Then I set up the contact for work short code two factor, but I can't remember if the adjustment worked on tat one (I don't think it did). So i reset my network settings (settings-->general-->reset-->reset network settings). Once complete, the texts worked three times in a row again. Then stopped again. I also set up a contact for my work two factor account and tested it. The first text notification came through. Subsequent ones didn't. (so the first 3 USAA notifications came through, two more USAA notifications didn't come through. Next I tried work, first one came through, two more did not. So I reset my network settings again. This time I was able to get two work notifications, nothing on the third one, nothing on the fourth one. Went back to try USAA, nothing on the first one. I finally give up.


Also, I was thinking this was only related to "short code" text messages but my father texted while I was waiting for the notification of one of my two factor attempts....NO Notification!!!


Seems to have something to do with the network settings...i tried over wifi and over cellular and got the same results each time. Notifications definitely worked for me for a short period of time afterward. Not sure if it's a count of messages, count of messages from the same person, length of time after network reset or intermittent network something.


So frustrating!!!! Fix it!



Jan 23, 2021 10:30 PM in response to LuSchmoo

I posted a while ago that the 14.3 update fixed it, but it’s still here. The issue will still occur when I’m actively on my phone. No notifications, vibration or anything. I just un-pinned the main conversation that I have noticed it happening, and turned off the send from another device setting. I think that one device is doing the notification and none of the others do. We’ll see if that does it.

Jan 24, 2021 11:05 AM in response to snephs

Well my guess is they probably receive tens if not hundreds of thousands of bug reports per day or maybe per hour I don’t know but if they get a few hundred regarding messages I don’t think that’s going To be enough to get their attention. It’s hard to know how widespread this is because as I had mentioned before my wife has basically a very similar phone with exactly the same operating system and has no problems. I’ve checked it out with all of my friends who have iPhones and no one else has this problem either. It’s hard to know how extensive the problem is. Obviously people who are here are affected but it’s not tens of thousands. It would be interesting to know actually how many people are affected but I think it’s a minority because this forum is basically the only place I’ve seen that mentioned

Jan 24, 2021 12:08 PM in response to JimMill

JimMill wrote:

They will only be aware of it if you send them a notification stating your problem on one of the links previously posted. From what I understand these forms are not monitored by Apple. I have sent them two or three notices so they’ve got mine :-)

I have sent 3 or 4 already myself and called them twice as I’ve had this issue on my previous phone (se 2020) and I am experiencing it now on ip 12. I’m looking forward to some fix. Doing what I can.

Jan 24, 2021 12:12 PM in response to snephs

snephs wrote:

what makes you question Apple’s awareness of this issue after hundreds of posts from people who have contacted Apple by phone and email and general issue reporting forms?

I really have to know.

The fact that it hasn’t been fixed for months now and that I don’t know if it is not that widespread or many people don’t notice it or don’t care. The thing is that I’ve experienced that on two devices already and I’d like to get it fixed or at least find out what’s causing that so that I can disable the setting that is ceasing the notifications from working.


id like to know that they’re working on it at least...

iOS 14 text notification issues

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