iOS 14 text notification issues

jadean255 wrote:

Since our office is a designated safe zone it makes it difficult to send or receive messages, so it was helpful to know that my message was delivered and read. Now I have no idea if she has read any of my messages. This is a huge problem when I'm on the phone with a student or parent and I need an answer from my boss and I have no idea whether she has read my message. Now is not the time for this kind of problem apple needs to get this problem fixed asap!

You will only get a "read" notification in Messages if 1) you're using iMessages (blue) and 2) the recipient has the feature enabled in Settings>Messages. That is not new with this current update.

evgenia17 wrote:

iOS 14.4 not getting any notifications and calls in WhatsApp and Telegram and push-ups of bank app...

With third-party apps, the first step in troubleshooting is to delete the apps and re-install them.

I think the point here is that if notifications were working as they should, we wouldn't have to fall back to a "read" notification feature to solve it. And this only works if both parties are using iPhones, not for SMS. It would be good enough if the phone indicated that the message has arrived when it is sent, but that is not working. In my case it is working randomly with no consistency that I can discern.

OK my phone is working again at least for now it hasn’t been receiving audible messages or showing up a banner on the lock screen but it does now so I contacted tech-support and he asked me to do this really simple thing and ****** if it didn’t work.

I went into messages I looked at the people that were they’re receiving messages and beside the name to the left of their name was a little moon or half Moon and when you slide the contactName to the right then you end up with two options one to mute and one to delete one’s a blue box and one’s a Redbox. All of my boxes were Muted I believe. So I had to go into all of my contacts on my messages app and touch the bell to make sure a line went through it and seem to be counterintuitive because I thought that meant it was on mute but evidently it means it’s not on mute so in any case if you don’t have a moon on there beside the persons name and the mute bell has got a line through it you should be good because it does work for mine

good luck

Yeah this is been going on for about a month or so and the fix was so simple it was embarrassing but I’ve turned it off I turn it on it just works so far fingers crossed. It even comes across on my watch

I am losing my mind over this issue. I keep missing important texts because I have received no notifications of any kind and when I go to my messages, they are all "read" so it doesn't show me anything new at all. There are no red bubbles on the app either. I have reset my phone multiple times, checked all of my notification settings, and nothing has worked. PLEASE ADVISE

I have discovered a workaround. I have also been using iMessage on a second device, an iPad Air 2. I have found that when the second device is disconnected from the internet, or signed out of iMessage, my iPhone notifications behave normally.

Not ideal but I am relieved to have found anything that somewhat reduces this terrible inconvenience.

I hope this helps others!

Are you using iMessage on any other device? Try putting those other devices in airplane mode or turning iMessage off in their settings. I discovered today this fixed the phone issue. Let me know if that works for you.

I have had the problem of no text alerts at times on my iPhone SE as well as my iPhone 11 for well over a year. Many calls to customer support did no good until this last call! Several screenshots of my phone were sent to the engineers and it was discovered that some of my alerts were going to my Mac computers which resulted in messages received on the phones, but no alerts. Turning off iMessages on the computers and iPad solved the problem immediately.

While I appreciate people sharing solutions that allow them to get alerts, workarounds that turn off other features like Bluetooth or removing the ability to get messages across devices is not a solution in my mind. These devices are meant to work together and Apple has a massive issue with the latest software updates that is preventing integration of iOS features across devices.

Given this integration is one of the key reasons a lot of people use Apple products, the underlying issue needs to be solved.

I stay subscribed to notifications on this board in case those that have more recently contacted Apple are aware of a solve to THIS issue (not an issue of improper settings).

If this is happening to you, I discovered that for some reason “hide alerts” was enabled for some of my contacts. You can check this by going to Info under you contact or group in the Messages app, then check to see if Hide Alerts is enabled.

Not sure how this was enabled bc I didn’t enable it, but this fixed this issue for me.

Update: A much simpler workaround than signing out of iMessage on additional devices. Someone else in the thread has mentioned bluetooth but I apologize that I do not know how to search within a thread to find their username and thank them.

The simpler, less disruptive workaround: Disable new bluetooth connections temporarily, or turn bluetooth off entirely, on either your phone or on all secondary devices in range. Your phone notifications will then work normally.

To temporarily bluetooth connections: in the Control Center, touch the bluetooth icon. When it changes from blue to white, new connections are disabled for 24 hours. To turn bluetooth off entirely, go to Settings > Bluetooth and toggle the bluetooth switch off. Alternatively in Control Center if Airplane Mode is enabled, the bluetooth button there will then function as an on/off. (It is ok to leave wifi on.)

Increasingly frustrated that this issue is not being addressed! I thought it was my XR, so I upgraded to the iPhone 12 mini. The problem is even worse! Even though I've reset my settings, turned off iMessage on my Mac, and have tried every recommended trick available. I'm not getting notifications for new texts, and there are even texts that were only sent to my computer not my phone (despite my phone having the "receive messages at" option as my phone number). As mentioned, I've tried disabling iMessage from all devices other than my phone (although this is a ridiculous "fix" because it shouldn't be a problem to connect devices).

I don't know what to do anymore. It's been months of this same issue. It's the first time I've ever considered switching to a Google phone.

Same here. Very frustrating. After updating to iOs 14, my iPhone stopped receiving push messages from whatsapp, specially on lock screen. First it seemed that switching on the “background app refresh” button had solved the bug, but eventually the bug hit again and I still don’t know how to fix it. APPLE PLEASE HELP.

I got a new iPhone 12 Pro two or three weeks aqgo. I just hit my first "On Call" shift where alerts from my company's monitoring system, sent via email based text messages, are not hitting my new phone. The phone is running 14.4. I am not rec'g messages from one automated sender only - that I know about. Murphy's Law -that sender represents the "Critical" alert that I must respond to. I had to have someone cover my on call shift while I work out he problem with Verizon and Apple.

Verizon thinks its the phone, and they are sending me a replacement phone - should receive it tomorrow. Not too psyched about giving up a $1000 new iphone for for a refurbished one, but if it fixes the issue... Does anyone know if this issue is in the phone itself? My impression is it in with the carrier - I think its a transmission or possibly a cipher issue in the Verizon stack, but I cannot get anyone at Verizon to get the correct people involved. They want me to wait until I get the new phone and see if that fixes the issue. If it doesn't, can I get Verizon to revert me to my old iPhone 7, or more desired - have them switch it for a comparable Android phone? I really don't care which phone I use, just needs to be reliable.