iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Dec 14, 2020 8:17 AM in response to Fergus McWergus

Dude, their advisors are a joke, lately they are condescending, even though they have absolutely no idea what to do, which is even more infuriating. Did switch to Samsung and yesterday I get a call saying it is a hardware issue. Maybe once I try it and see if it is a hardware issue will let you know. By the way, I did have like 5 calls before, and screen sharing and tons of stuff prior to

this

Dec 14, 2020 9:14 AM in response to Brogelle

I'm having the same issue that I'm getting no notifications of text/imessages. It doesn't show up on the banner and I have to open my phone and check messages to see if I've missed any texts. This only started happening after the last software update.

Due to how the world is right now, I have to use my phone for work and not being notified when I get a message creates delays and frustration for the people I work with.

I hope this can be resolved promptly.

Dec 14, 2020 12:58 PM in response to Brogelle

My notifications were working fine, but my phone wouldn’t save the name of a new contact. So I googled and followed the instructions to turn off and on my phone. Ever since, I never get a text notification! luckily my phone now saves names for new contacts, but I don’t get any notifications for people that text me. I go hours before I realize they texted me back. It’s so frustrating.

Dec 14, 2020 3:58 PM in response to Brogelle

I too have had notification issues not just with text's but any notifications, I've checked all settings several times, turned off all notification settings on my watch and still no notifications. Also, for literally at least three months, my ringer volume switches from Ringer to Silent Mode constantly, sometimes if I press one of the volume buttons it will switch to Silent Mode. I've reported this to Apple three or four times with every update!


When do long-term non-fixed bugs, especially when they effect crucial daily work, become a class action suit issue? I know we live in a very litigious society, however, these kind of bugs are not acceptable! What about those in emergency situation's where notifications can mean life or death...


P.S. I'm currently on 14.3 and as I type this, alerts appear, but there is no sound for any of them!

Dec 15, 2020 8:32 AM in response to visilino

I just updated to 14.3 also.

I *used to* miss about 90% of text notifications and get 10%.

After update, so far I'm getting more notifications than before, but it's still broken.

Phone still RECEIVES the texts. It just doesn't NOTIFY me that they were received. No sound. No vibration. No screen wakeup.

Maybe better? But definitely not fixed. :/

Hmmm. Based on this and news from others about the iPhone 12, that answers the question of whether I"d want a more expensive phone that also doesn't work!

Dec 16, 2020 11:41 AM in response to Brogelle

I have an iPhone 11 Pro and I am having this problem as well. I have to wear my watch all the time, just to know when I get a text. I trying changing the default text alert tone and that seemed to help for a day. It is very frustrating as I use this phone for work and it is unprofessional for me not to respond for hours. I just updated to 14.3 this morning and still having the same problem.

Dec 16, 2020 12:05 PM in response to paula4761

paula4761 wrote:

I have an iPhone 11 Pro and I am having this problem as well. I have to wear my watch all the time, just to know when I get a text. I trying changing the default text alert tone and that seemed to help for a day. It is very frustrating as I use this phone for work and it is unprofessional for me not to respond for hours. I just updated to 14.3 this morning and still having the same problem.

Consider yourself lucky that you are getting Notifications on your watch! I'm only missing intermittent Notifications, but when it happens they don't go to the Watch either

Dec 16, 2020 2:37 PM in response to DianeX

Today I've finally noticed this issue.

Thought it was an issue with my Apple Watch, factory reset it.

Then I noticed I get all texts/SMS from Messages delivered, but they don't light up the phone or play a sound when the phone is locked.

Sometimes it works again, but most of the times it doesn't.

Spent an hour chatting with Customer Support until I found this; customer support didn't even mention this thread or that there are reported issues with notifications in the latest version of iOS.

Dec 17, 2020 5:06 PM in response to Brogelle

I am having that exact some issue. This year I have purchased the new iPhone se 2020 and I am not receiving the sound notification nor is the banner showing up which is extremely annoying as I am always just having to check all of my messages to see who has contacted me and sometimes because I don’t realise I won’t see someone’s message for 2 days or so. But then again sometimes it does work and I will get notifications but recently it’s been happening less and less and I am just having to rely on myself checking my messages

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iOS 14 text notification issues

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