iOS 14 text notification issues

Nice.... nobody knew about the feedback link..... thanks. Sarcasm by the way. Oh of course, other non solutions are: apple doesn't read this forum, no need to post here, need to open a case and many more. APPLE BY THE WAY knows about this issue, or so senior advisors say, and have been saying since November. lost patience and on January replaced my device and works now. 3 cases, around literally 8 calls and screen share sessions and 1 store visit later I decided to replace it. It seems like a software issue since around 4 people had the same issue as me at the office (different iPhone models too and me XS after updating to 14 started doing it as well, which was the reason I got a 12 pro and had the same issue, and was the one I replaced) I guess replace your device and try your luck as me if you still can or have warranty, or unfortunately wait until maybe the 13 comes out and software works a bit better.

UPDATE:

My iPhone 8 Plus only worked for a brief moment with the above mentioned then back to the original dilemma.........so I went to plan B..........back up WhatsApp, delete, reinstall and retrieve backup from the clouds ☁️............day 2 and my phone 📱 is trouble free 🙏

ha - yes, mind blowing feedback as always (really wish people would read what others have posted before yet another link to notify Apple)

Fun new glitches I’m experiencing:

I am intermittently getting iMessages that deliver to my watch but not my phone (like absolutely no record of the text on my phone, not just that it delivers to the phone as read)

I also have a fun new issue where I muted a group text one day and now, it reverts back to mute no matter how many times I manually take it off mute (both through the bell icon and through the slider under info for the group chat)

not looking for workarounds here just stating updates/newfound bugs in this software debacle. Absolutely makes no sense how they managed to mess up the integration and handoff off messages between devices

I had a long call with Senior Support. He was very nice. He had me take a bunch of screenshots of all my settings. He said he would escalate to the engineering team and told me to reply to the email if I had any questions or problems before he got back to me. He said he would email me to schedule a callback when he had more info. 4 days later I get an email that says "We tried to call you, but we couldn't reach you. If you still need help, you can call us back or choose another support option." A: I didn't miss any calls from Apple because I looked at the missed calls and ... nothing there. And B: I never got an email to schedule a new callback. So I reply to the email from the senior support tech: "I received an email saying that Apple tried contacting me and that because they couldn’t reach me, my case was closed. I did not miss any calls today, so I’m hoping that was just an email sent in error as I did not know about any new calls that were scheduled. Did I miss an email from you? Please let me know next steps."

Radio silent for 3 days now. Maybe dude works 10X4s or something. I'm going to give him the benefit of the doubt. The ONLY reason I called into Apple was to make sure as many people as possible talk to as many tech support agents as possible. I knew they were not going to offer me a fix, but I didn't expect them to just close the case on me. I have a fix. It's signing out of Apple ID in iMessage. It has worked since January and I'm fine with the workaround. If they email me back, great. If not, I'm not fussed. But this fix does not work for everyone. So, even if I'm okay with my workaround, others are not OR haven't even found a different workaround that works for them. I just wanted to provide a much info as possible.

This forum is not read by Apple. I know people have said it a hundred times, but it is true. I worked for Apple for a long time, and I don't even know if they do much with the feedback they get from the feedback link. But I know for a fact there is a field in their call logging system for "KNOWN ISSUE." If enough calls get taken on a particular issue, they change the status of that issue to "Known Issue" and it does eventually make it to the right people. Eventually. It's heartbreaking to me that this issue has persisted this long without being classified as such. I love Apple, and I loved working for them, but the fact that they basically ghosted on me is concerning. I will give this dude until Monday. After that, I'm done. I have spent so many hours on this and I just don't have time anymore.

Pretty annoying not to get sound notifications on text or phone calls. They do not work on my watch either.

iPhone 12 pro max and Apple Watch 6 both current OS.

if this is an intentional update not great experience.

I've noticed a lot of updates to features that make the user experience worse ie two selections where one used to work. For example using iMessage info button used to take you to the actual information, but now I have to select ANOTHER info button. Ridiculous

This whole notifications thing is driving me crazy. Sometime I’ll get notifications for text messages and sometimes not. But it’s not just messages, it’s other apps too and voicemail. Yesterday my watch said I had a voice message but didn’t come up on my phone. Today I see a badge notification for an app but nothing in my notifications screen. Yes my setting ARE correct.

This is absolutely ridiculous and not being addressed after 88 pages of complaints. You’re losing it Apple.

What worked for me was to turn Bluetooth off. Immediately, I began getting notifications. About a week later, I turned Bluetooth back on so that the phone could communicate with my Fitbit. I am still getting notifications with the Bluetooth on. What worked for many others did not work for me, so this may not work for you, but it's worth a try.

The only thing that has worked for me is to turn iMessage off. Works perfectly with standard SMS. Sometimes if I turn iMessage back on it will work for a while but then the intermittent problem starts again.

I am running the most current OS available from Apple and all appears to be working for me. I only get notifications for calendar and messages, though. iMessage is part of the equation but not sure exactly what is going on.

The same problem is going on with my phone. It’s frustrating not knowing your getting a text. Especially when someone is ready to be picked up. I guess I paid an extreme amount of money for a device that I can’t really use text unless I keep an eye on my phone the whole time

Issue is happening to me too and it appears to be totally random. I have confirmed my notification settings are correct.

I'll have received a text message but it won't wake the lock screen. iPhone 11 screen just stays dark. If I tap the screen to wake it I'll see the notification banner with the timestamp it was delivered at, but because it doesn't wake the screen or buzz, I won't know it's been sitting there.

You can imagine how big an inconvenience this is when you're expecting important messages.

And it's happened when receiving both SMS messages and iMessages. Some contacts will always show notifications, some won't. The ones that won't might work for a few days and then go dark again. As I said, appears to be a totally random bug.

The only fix I've found is to turn off Bluetooth (mind you I've tested it only once, with only one contact). Regardless, that is not a long-term solution.

Well, I wrote before and just want to add - still the same problems: I don’t receive text and sound notifications of WhatsApp, Instagram and Telegram. And even calls in WhatsApp and Telegram. So I can’t use it at all. I can’t work normally cause all communication in those apps. And after all I downloaded new app Clubhouse and I get it’s notifications all the time. OMG. Redownlod of Telegram and Instagram didn’t help. I can’t understand why only some of notifications doesn’t work and others work. And of course I tried everything. Without success...

The only help I can offer is the peace of mind you might receive from knowing you’re not alone. It’s been months and Apple refuses to acknowledge there’s a problem. Best of luck and may your comments prove the catalyst to a solution!

Thanks, uoduckforlife. I hope so too.

Oh yeah, it turns out the Bluetooth "fix" doesn't actually work. While turning it off yesterday did allow notifications from one contact to wake the lock screen, it failed to do so today with a different contact. Both are Apple users sending iMessages. ¯\_(ツ)_/¯

I have been working with a senior tech at apple for about 1 month now she has been really nice although no fix yet. I just finished speaking with her again tonight. She says the engineers are working on it and trying to figure it out. But seems they’re at a loss. This has only impacted me for about 1 month and drives me mad. I get no text notifications in an important group chat. The messages are there and the little red number to alert how many texts are there but no buzzing or banners when phone is locked or unlocked. If I don’t sit on the phone waiting for a message I don’t know there is one. Too many iOS updates with no fix.