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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Apr 1, 2021 4:00 AM in response to RW0919

Perhaps this will help someone with this notifications issue. My wife was having the same problem after updating to 14.4.2, messages were arriving on her iPad but she was getting the notification. I read somewhere whilst researching it, to check that hide alerts hasn’t been turned on by the update. At the top of a message thread, touch the name of the person the thread is from, then the 'i', and makes sure hide alerts is off. Might not help with everyone's problem but I kept overlooking it.

Apr 1, 2021 7:13 AM in response to nigel169

Thanks, so much, Nigel! I have found that I can usually fix the issue after an update by turning off Bluetooth and turning it back on but continued to miss alerts for one person, who is my most frequent messager. Thanks to you, I found Hide Alerts turned on for that one person. Certainly I had not done that; I wasn't even aware of the feature.


Apr 3, 2021 5:41 AM in response to Brogelle

I hope this helps some people. Pay attention: I've been using MacOS since 1994, and iOS since 2009.


THIS CAN'T BE FIXED. For most people, this can't be fixed by turning off Bluetooth, or toggling the 'hide alerts' switch, or anything else.


Please don't waste hours of your life trying to fix this, I've done that for several years so I can report back and tell everyone else not to.


There isn't a solution here in 85 pages of comments, stop reading and go play outside.


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Background info:


Since I've had my iPhone 8, I've been unable to leave Bluetooth on and also get iMessage notifications.


Since iOS 14, I never know if I'm going to get them.


I know what I'm saying - I work with iOS, Android, Ubuntu touch, macOS, Linux, and Windows. I've built several computers, modified GPUs, put custom firmware on routers, cameras, and God knows what else. I can fix a lot of things, but not this.


------------


Fun tip: I've found that when you've just met someone, it's really easy to get them to believe you didn't get their messages because "Bluetooth was on" or "I don't know what happened." And people you're dating think it's hilarious!

Apr 4, 2021 3:11 AM in response to Brogelle

The only solution I have found that works 100% of the time is to turn off Bluetooth on the Apple Watch and leave it off — disconnect the watch from the phone.


You will need to connect Bluetooth back to phone periodically to sync fitness data etc.


VERY FRUSTRATING this has been going on this long and still not fixed by Apple!! I am on all the latest updates for watch and phone.

Apr 4, 2021 6:23 AM in response to jad7503

Or you can turn Bluetooth off on the phone. What I have happily found is that I can turn it back on after a while and still get the notifications. However, I also found, after a tip from this forum, that there was an additional problem. For a couple of the people who message me, the setting "Hide alerts" was turned on (see above Nigel169 for

how to check this). This can recur after an update.

Apr 8, 2021 1:32 AM in response to Brogelle

Since the 5S, moved to the 7 and now to the 11 Pro Max, never had any sort of issue or bug. This is the first time I am experiencing a quite irritating and frustrating issue with the iPhone. Although I do understand it may be a quite puzzling issue as this occurs under a variety of circumstances and it differs for nearly everyone, I hope the technicians manage to find a solution to this problem as many are affected daily by it, and for some people it might even affect their job.


FYI: for me this occurred after changing date and time a few times to a Russian time zone.


Issue: Any sort of text message/imsessage does no proc a notification in lock screen, lock screen also doesn't light up despite not showing the notification, no banner while phone is unlocked and in use, badge also not visible on messages icon.

Apr 8, 2021 1:31 PM in response to Tom Karches

In my infinite wisdom it never occurred to me that Bluetooth might be turned on on my MBP. Which, incidentally, is always within range of my phone when the text message problem occurs. The Bluetooth icon isn't in the menu bar so I never thought to check. Turns out, it's on! I just turned it off and will report back if it solves the issue on my phone. *facepalm*

Apr 8, 2021 5:08 PM in response to Tom Karches

This has been an ongoing pain since November. I have no other devices and always have Bluetooth off. When using wired headphones and talking on the phone I receive no audible notifications at all. From reading this thread these past few months I have seen that there is no fix. These workarounds are just that. Some have success, some don’t. We shouldn’t have to work around anything. These phones are very expensive things. The software that operates them are included in the price. Major failure on Apple’s part over this one.

Apr 13, 2021 9:43 AM in response to RW0919

Sometimes as the phone is ringing or gps is talking you have to turn up the volume on the phone. It won’t work if you turn the volume up when nothing is broadcasting from your phone. I could here the gps directions in the car but finally realizes while the directions were being announced, I would turn volume up on the phone and then I could hear in the car after that. Hope that helps.

Apr 14, 2021 7:54 AM in response to Brogelle

I had the same issue with my iPhone 8. I spent about 30 minutes on the phone with the first Apple technician who checked all the settings but was unable to fix the problem. She passed me on to a second technician. He tried a couple things that failed. He then walked me through a complete reset that worked. Go to settings-General-reset-reset all settings.

Apr 14, 2021 9:18 AM in response to O.Thomas

Yes, several of us have posted that previously. It seems to be related to bluetooth connections. When you take off the watch (ergo no bluetooth connection to watch) or some say if you turn off bluetooth it also fixes the problem. I think it is related to the watch. Because if you take that off and bluetooth on the phone is on, the problem still goes away for me. I've kind of solved my problem by setting my wife and a couple of other key contacts with emergency bypass turned on for text tone. I do that in contacts. You can do that for ring tone as well. This gets me sound alerts on my watch for texts even if I have silent mode set on my watch. Now she doesn't get mad at me for ignoring her texts :)

iOS 14 text notification issues

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