iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Jan 17, 2021 5:53 PM in response to Brogelle

I’ve been having the same issue for months. Thought i was nuts but clearly seeing this thread I’m far from the only one. I have missed so many important texts and I’m getting really aggravated. I’m using an iPhone 11 with iOS 14.2. This has been happening for a while and updating software never fixes it. Will update to 14.3 but don’t expect any solution. Seriously considering switching to a Samsung which I do NOT want to do, but if that’s what it takes to be able to actually be alerted to text messages I’ll make the switch. This is ridiculous.

Jan 19, 2021 10:50 AM in response to Curuguay

Well I feel for you. Yeah I get nothing no sounds no banners I do get a flag telling me there’s a message but I would not know if I didn’t see it so every once a while I have to pick up my phone to see if anyone has sent me a text I reset reset my watch turn it off and it still doesn’t work however the messages do go to my computer so I can hear my laptop Digging away That’s how I know I have a message

Jan 19, 2021 3:35 PM in response to korilynn1

I wrote too soon. The latest update seemed to work at first. Now it's not working. I'm not getting alerts/notifications regularly and if I do, they're often not the sound I've assigned to my contacts. I called Apple support and they just want me to do a restore, which I can see from what's been written will not help. I'll use the link above to make another complaint.

Jan 21, 2021 9:17 AM in response to xtof888

I have exactly the same problem. I bought my iphone less than three months ago and I have already had it checked twice at the store andI have talked to phone supporte at least five times, I have followed all the recommendations and nothing works. It is very frustrating and absurd that apple insists on telling me that my phone does not have any hardware problems and therefore they cannot apply my warranty.

Please HELP

Jan 21, 2021 2:58 PM in response to Brogelle

I think it is so cute the way all y'all the Apple users trying to be so nice and not say what you r e a l l y mean. Especially since this annoying bug has been going for a couple weeks? Has it been a month yet? Maybe longer. Notifications are pretty important. Apple does nothing, says nothing, releases nothing. What a long strange trip it's been...

Jan 21, 2021 9:45 PM in response to sara-jade32

This is a big negative ghost rider, sorry to say that this doesn’t even work. I have all banners/badges turned on, alerts & a sound selected - and still I only receive alerts/notifications for about 25% of my messages. Glad it worked for your guy though! I’m still SOL and it’s becoming rather apparent Apple doesn’t give a rat about this thread. Everyday I get 20+ notifications that others’ have posted in the thread they’re having the same experience and yet still, Apple has done nothing to solve the problem.

Jan 22, 2021 1:51 AM in response to Brogelle

I am having this notification issue with most of the apps like Instagram, Snapchat, sometimes WhatsApp too. The notification for these apps does not appear in notification centre, lock screen or banners. Steps I’ve tried:

1.) Checking the settings of notifications in general and as well as for apps individually.

2.) Re-install apps.

3.) Formatted my iPhone.

4.) Online technical assistance for iPhone.


None of it worked. And I don’t think apple is even considering this an issue. Forget fixing it, they aren’t even acknowledging it. If it is not fixed in the next update, I will be shifting to android. I hope everybody does the same, so that apple start taking its customers seriously.

Jan 22, 2021 3:06 AM in response to HasanKashif

I'm sorry to say that I've tried all of these too:

1.) Checking the settings of notifications in iMessage

2.) Formatted my iPhone.

3.) Online technical assistance for iPhone


I'm often not getting my iMessage notifications! The only way to find out about a new message is to regularly check the Messages app, which is ultra-frustrating. How is it possible that this has not yet been fixed? Are they serious about it?! Any confirmation that this bug has even been acknowledged?

Jan 22, 2021 7:36 AM in response to JimMill

After reading your messages, at least I realized I'm not alone wiht this issue. The question is, why that happens only in certeain iPhones, my daughter, my niece, two of my best friends don't have that problem.


This is my first iPhone, I have a Xiaomi 5 times less expensive, that works perfectly in the same network. I think it is my first and my last... so sad.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14 text notification issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.