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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Jun 26, 2021 10:38 PM in response to FDCaptJohn

So fires are fires and they are all the same and you fight them the same way?


There are different problems in this thread:


not getting any notifications

not getting some notifications

getting notifications but no sound

getting sound on some notifications but not others.

only getting notifications on my watch but not my phone


How are these all the same?

And the vast majority of users are getting their notifications and their alerts.


Makes it a much more complex problem to fix.

Jun 26, 2021 11:11 PM in response to deggie

OK diggie. I am aware there are no engineers on here. There are forum admins and they do report these type of threads at times. We thank you for your help. I'm sure there are other forums that need your help more than we do. You can go troll those forums now. We got this. BTW comparing different methods of fighting fires and different types of fires blows my mind. The difference is when we need a piece of equipment that isn't working or working as well, to use in a high rise to help with search and rescue for example, the city finds a fix and gets what we need! They don't bury their heads in the sand and pretend it doesn't exist. Speaking of fires, have to run. Starting to get busy with fires and shootings.

Jun 27, 2021 7:52 PM in response to deggie

Sorry deggie. Wrong again. The original post is marked at the bottom of the post.....[Re-Titled by Moderator].


The idea of this thread is so we can try different things to see if anyone can figure out what to do about our phones. Of course, you DO need to call Apple tech support and get escalated as far up the line as you can get. The more people we get to do this, the more Apple may take this serious.


[Edited by Moderator]

Jun 29, 2021 8:11 PM in response to Brogelle

I have a similar issue that started when I upgraded to 14.6 from 13.7. I am not getting sound notifications the banner is showing up on my locked screen but no sound is being played. I have an iPhone 6s plus and didn't have this issue when I was running on IOS 13.7. I have made sure do not disturb was not active The notification Sounds slider is on. I Have restored my iphone twice now. Also my battery storage has diminished since upgraded to 14.6. My phone usage hasn't changed. The only thing NEW, is the software upgrade. Please advise. Thank you.

Jun 30, 2021 9:20 PM in response to FDCaptJohn

LOL, are your really with a Fire Department. Do you have in iWatch? If so what company made it as Apple doesn't sell an iWatch. And now you are saying that 200 million people or so all have the same problem? Really.


And no, I've had 3 watches. If you set up the Apple Watch as designed when you are wearing it notifications will be sent to the Watch, not the iPhone. This was the intended operation from the very first Watch. There are kludges around to make it sound on both (thus irritating everyone around you) but you lose a lot of Watch functions when you use them. I've told you before this thread gets polluted when these type of posts are added to it.

Jul 3, 2021 7:07 AM in response to GDP178

 This is a straight up Apple iOS issue. Been thru a number of reset-all-settings and reload apps. Not an App issue. Even with all app notifications off, iMessages still fail to notify. And it started when I went from iOS 13.something to iOS 14.2. 


My recommendation is to contact Apple Support about the problem. They will eventually tell you to file a "feedback report" to report the bug. You'll need to take that step too, because until they receive a number of these they won't put priority on fixing the issue. If there are any authors on here that can better publicize this issue, that works too.


iOS 15 is supposed to overhaul Notifications. Maybe that will fix what they broke in iOS 14.

Jul 3, 2021 7:54 AM in response to allensinmarietta

As someone who was on the first page of this thread, please trust that Apple knows there is an issue. I have spent months reading through people saying the SAME THING about contacting Apple over and over (and over). This is obvi a software issue and likely manifests itself in different ways. Plus, sprinkled in you have a lot of user errors of people who just have their notifications turned off.


Ive always highly suspected that this software has a massive bug with notifications across multiple devices (and yes I know some of you don’t have multiple devices - this isn’t for your issues).


recently, I’ve noticed that even when I’ve seen a text on my phone and have the string open, and there are responses coming through in my phone, my watch will notify me of texts from a few minutes ago that are already delivered and read… it’s a new fun twist to the issues :)

iOS 14 text notification issues

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