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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Jul 5, 2021 3:56 PM in response to Brogelle

I have an iPhone SE and I'm on the latest - 14.6 and this problem persists for me. I'm very frustrated and need a fix asap! I'm missing critical texts. I can't check my phone every 5 minuted during the workday but I need to be altered if my husband or nanny need me!! I've missed very important texts in the past month. My gardeners we're outside waiting for me and I never got an alert! My nanny was running an errand and needed an answer and I missed the alert. THIS IS CRITICAL BASELINE FUNCTIONALITY OF A PHONE

Jul 5, 2021 7:15 PM in response to Brasiliabecca

Apple is NOT here. This is a user-to-user technical support site operated by Apple. You need to click on the Get Support link at the top right of this page.


But if you have a Watch everything is working as it should. When you turn off Bluetooth you disconnect your Watch and all notifications then go to your iPhone. When you turn BT back on notification sounds are sent to your Watch (assuming you have the sound on). It has always been that way.

Jul 10, 2021 3:46 AM in response to Brogelle

Hi All,


I’ve been affected with this problem for months. Tried every possible solution but none of them worked.


Here is how I fixed it. I hope all those who have this problem have multiple apple devices with their Apple ID used in other devices too.


The solution is not in the device where you have the problem. The solution is to signout your Apple ID from all other devices and reset by erasing all content and settings. After this is done, the notification issue got resolved.

Jul 12, 2021 1:43 PM in response to Brogelle

I just started having this problem on my iPhone XR. I thought I had fixed it yesterday but the problem is back today. Interestingly, I have made a discovery and I think the problem is somehow related to video playback. I was just engaging in a text conversation with a friend this morning and noticed my text alerts weren’t working, again. While making my usual social media rounds I went to Instagram and clicked on a video. There was no sound so I pushed the button to increase the volume. The video played with sound and, lo and behold, I received a text with its alert sound. I remember this happening yesterday too, which is why I thought I fixed it. I had been engaging in a lengthy text conversation then, and wasn’t getting alerts, so I had to sit there and watch my phone for the texts to come in. I went to YouTube to play a video and the same thing happened; no sound. I pushed the button on the side to raise the volume and instantly the texts were coming through with their normal alert sounds. I had already run through the gamut of troubleshooting solutions to no avail. I did a few reboots, made sure the volume was set properly and made sure all sounds were set to the on position. Banners as well. Everything was perfect but every time I go to watch a video I have to adjust the volume manually to hear it because there’s a little phone gremlin who keeps turning the volume down. For me, the temporary solution is to watch a video and manually raise the volume, as it’s always set to zero despite what the settings indicate. Bizarre.

Jul 13, 2021 3:09 PM in response to Brogelle

So I'm on iOS 14.6 and am having similar issues. I receive a text but if my lock screen is off/on standby I do not get any alert sound nor does the screen light up. If I tap the screen I can see that I have an unread message but obviously this is not a practical solution.

I did notice a tenuous link between other Mac devices receiving the message alert before my phone causing it not to show up on my phone but it is very random and don't think that has much to do with it anymore. Nor should it have any impact.

I called Apple and it's been escalated but I don't have high hopes as this seems to have been going on way before iOS 14.6.

Jul 18, 2021 7:18 PM in response to Brogelle

Hi! It has been a while and I'm still having this issue. It is extremely annoying. I crawled the web and tried all workarounds, but without any success so far. When my iPhone screen is locked it "sometimes" don't send the notification.


Please reprioritize this issue.

I'm a health care worker and at night I rely on those notifications to wake up. This issue is extremely painful to me and obviously to many others.

Jul 21, 2021 1:42 PM in response to amazonri

I agree! I’m ready to dump Apple! Almost Every time they have an update something is messed up! I’m so frustrated with only getting notifications, banners & sometimes phone calls when my phone feels like it!!! Nothing has worked, it’s a paid off IPhone 11 this should NOT be happening! Come on Apple get it together or I’m going back to my Galaxy

Jul 25, 2021 2:22 AM in response to yjeepr

Guys seriously I switched to Google pixel 5 because of this bug and it's great, the camera is better at true to life colors and good detail and the software is actually really smooth. Battery lasts 2 days... And unlimited photos storage so I've finally ditched icloud... I didn't think I'd ever say but I prefer it to my iPhone 12 pro max. If you're considering changing it's a good contender!

iOS 14 text notification issues

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