iOS 14 text notification issues

Side Note: The portion of the chat text I copied makes It sound like I was a total butthole to the chat advisor. The first thing I said when we started the chat was, "Please understand this vitriol is not directed at you personally." I told them I appreciated their time and I didn't need any further support, I just wanted it in the case notes. Gave them a good CSAT score. I promise I'm not mean. :)

StubbornPixie wrote:

Side Note: The portion of the chat text I copied makes It sound like I was a total butthole to the chat advisor. The first thing I said when we started the chat was, "Please understand this vitriol is not directed at you personally." I told them I appreciated their time and I didn't need any further support, I just wanted it in the case notes. Gave them a good CSAT score. I promise I'm not mean. :)

As someone who spent 20 years in a customer-facing position in retail, I can tell you that, even if you told them it wasn't them you were mad at, you added a lot of stress to their already stressful day. You could have gotten the facts in the case notes without the vitriol.

Let us know how it goes, especially regaridng teh sound level of alerts and notifications on your phone with that setting. In my case, I had to select "Change sound with buttons" to reduce all kinds of craziness with uber-loud alerts and alarms. I still have trouble with that even with the "Change with buttons" selected, but it doesn't seem as bad.

It seems that Apple has introduced an anourmous amount of confusion and frustration wtih the "haptics" features of the iPhone.

I have an iPhone XR and also have had notification issues. The full situation as I best recall: Send an SMS message to a friend (who is on Android). Use the side button to lock the phone while still in the Messages app. While the phone is asleep, the person would send a text. Later, unlock the phone, and slide up the lock screen, which returns me to Messages with that person's texts. At that point in the app, I hear the text notification sound/vibration and would see the message appear on the screen and push up the previous messages. No notification ever appeared on the lock screen, nor was there a sound notification before opening the app. I have seen this for sure on SMS messages, but I'm not sure if this has also happened with iMessages. This doesn't happen consistently, and I'm not sure about the time between putting the phone to sleep and unlocking it again. I'm also not sure if this has happened since iOS 14.5.1, or the specific point release when it did occur.

I've also had the situation where the phone ringer would not sound, causing my partner to get very mad at me for not answering a call. At one point I literally watched the "missed call" notification appear on the lock screen when a call didn't ring.

Have also experienced this with one contact only. All others seem to notify me correctly with banners badges and sounds. However I’ve also had the issue of hearing random notifications sounds without receiving any actual message/banners/badges. This has happened with the default text tone -(note), which isn’t even my chosen tone. Ha anyone else experienced this?

This has been happening for ages and it's not acceptable. After being an iPhone lover since I can remember and having every model I've made the move to Google Pixel and I no longer have these issues... And actually... It's pretty awesome...

Had the same problem this morning with my latest SE. My dad almost got angry at me because I didn’t see the text because I didn’t get the notification and have always had text message notifications on.

Since about October time last year (2020) which I think is when I updated to iOS 14 I’ve been receiving occasional notification sounds without any message /notification being received. I have checked apps are not set to sounds only. I have an iPhone 11 and the sound I have heard is the default text tone which isn’t my text tone -however, it is my what’s app tone but again no message there either. I’ve also heard the fb messenger tone a couple of times but no message has been received. Has anyone else experienced this? Is this down to an iOS14 bug?

I tried that. Did nothing to help. Just got rid of the half moon on 3 texts, which I had done nothing to turn on. Actually someone I text with regularly just had that setting turned on , by gremlins I assume

I hear you. The poor support guys have nothing else to offer to software bugs. Apple really needs to put attention on fixing this instead of working on more silly emoji's. This notification issue is impacting 100's of thousands of their customers who has already complained for months. I've wasted several days of time over past 6 months screwing around with it over a few iOS upgrades. And yet, continued to be told to upgrade to the latest iOS -- nothing, except more emoji's and other "features" I'm not using....

... and don't get me started on the mysterious battery-drain issue I started having a while back and continue to have with no fix, a clean battery bill-of-health from Apple Support department, and only recommendation --- continue to upgrade, iOS's when they come out, reset/reload all Apps, blah, blah, blah.

My wife and I still have a Series-1 Watch we need to upgrade. But holding because I'm not sure I'm we're sticking with the Apple eco-system at this point because of issues like these. Break something that we rely upon that used to work and drag their feet on fixes.

I Was experiencing the no notification sound or notification or badge of a message for only one contact of mine and the issue went away for months. The. I was plagued with a new issue of random sound notifcations without any messages. I am now back to the first issue of not having any idea this contact has messaged me until they message me on messenger instead to ask why I’m not replying.

Thanks. What shouldn’t go unnoticed, is the amount of time Apple’s customers are spending spinning their wheels on this issue Apple created with an update, and their continued silence. An acknowledgment that this is an issue they are continuing to work on would be helpful. Or even a response on whether these hacks are viable workarounds would be better. But their continued silence is deafening and gives us the impression that they really aren't concerned about their customers.

 On your phone, go to your main view on WeChat where you see all of your conversations. Towards the top you'll see a section that says "Logged in to WeChat for Mac". Tap on that and then you can turn the mute mobile alerts off.

Hey Apple, I see you're pushing out another major iOS 14 update tonight. iOS 14.6. Hope you've FIXED this test notification bug you've introduced in iOS 14. As you can see in this posting and other similar ones, you have 1000's of customers complaining about this issue spending countless hours on dubious hacks to try to get the phone and watch text message notifications to reliably work again. So far, no feedback from you guys or the support team.