I Phone Pro Max 12, started with no notifications after 6 months. I need this for business and not getting notifications costs me money and anger from my clients. I have to go into mail and use my finger to scroll and refresh the page in order to receive new mail. Spent 15 hours with tech support, senior tech and then onto engineering. Nobody can fix this.
Finally Apple customer service agreed the phone should be replaced and told me they would sent another NEW I Phone Pro Max. They Fed-ex'd overnight and what I got was a "reconditioned" Pro Max NOT NEW as promised. When I called back I was told the C/S agent was wrong and they never replace with another new phone. This replacement has already started to not show e-mails that I have gotten on my desktop, so the problem is still happening even on a reconditioned device.
If the problem is this serious effecting this many people Apple should recall the phones like a car manufacturer would do and with fix or replace all these phones with something that works.
Now I understand why they announced this model is discontinued! So either I have to buy an I Phone 13 with IOS 15 or give up on Apple and go to Samsung.
WARNING: NEVER buy any I Phone 12 model !!!!!!!!!!!!!!!!!!!!!!!!!!!