iOS 14 text notification issues

allensinmarietta wrote:

Hey Apple, I see you're pushing out another major iOS 14 update tonight.

Apple doesn't read here for suggestions or feedback. Their participation here is minimal and limited primarily to making sure everyone follows the rules and answering questions that have gone unanswered for more than 12 hours and which can be answered with a link to a support article.

I get the sound notification, but nothing appears on my Lock Screen or Home Screen. It never has for the entire time I’ve owned the phone (iPhone 7, about 2 & a half years). Tried quite a few things to fix it, nothing works.

This problem suddenly occured last week out of nowhere. I am not receiving any notifications from WhatsApp and also Google Mail. Or to be specific, sometimes it works, most times it doesn't. Went to the Apple Store yesterday and the employee there told me the last thing to try is to reset the phone and then set it up as a new phone, only using my contacts, chats etc. from iCloud and the redownload every single app individually. Well, this didn't work either and I am so frustrated, that Apple doesn't seem to fix this. Honestly, my phone is useless when I don't see certain messages in time and I cannot check my apps every couple of minutes to be up to date.

Well, here we are in June 2021 and it just started happening to my iPhone X (10) Running ver 14.6. Apple support acts if they never heard of this. The store tech guys couldn't figure it out. They texted my number and it sounded and vibrated with the alert 1 out of 3 times. Going to Droid after this phone. I'm done with Apple. And I have 3 laptops, 1 iMac, and 2 new iWatches. All going as soon as I can.

Update. Now my wife's iPhone X just started doing this today.

Right. All Apple does is act like they are surprised it is doing this. Thye ask the same old questions....is your phone on silent, is your volume up, **** like that. They know the problem exists but will not admit to it and apparently are not addressing the problem.

Well, I spoke too soon. It worked for two days without problem but today it started missing notifications once again. This is clearly a software issue and I am convinced Apple knows all to well about it. The Apple online and phone reps along with the store tecks act so surprised when told about this from a customer. They could win an Emmy for their "OMG I can't believe it" act. I think we have all been ripped off. Especially those of us who foolishly just purchased an iWatch. Now I am stuck with an iPhone. Otherwise, my apple products would be replaced with something else.

When I did my total reset, it did keep my contacts, email, etc however, it did remove some apps. I thought that was a good start. They were apps that apparently haven't used in awhile and they were no longer supported. So that helped clean out the junk. But the fix from that only worked for a couple days. That's very strange to me. How can something be triggered to work for a couple days then stop working. I haven't downloaded any apps since I did the reset so I know that isn't the case. Apple has no idea what their neglect to at least admit to the problem and to let us know when there will be a solid fix. They have no frickin clue how much this is causing troubles for us when clients try to send us messages. At least now that the courts have been closed, and remain closed, due to covid. We depend on Zoom and messaging and email. Not being notified means I have to check either the iWatch or the iPhone on a regular basis.

No, it's clearly an Apple software problem. They won't admit it but everything else possible has been eliminated. We will have to sit back and see if they are going to be helpful to their customers or have they taken a different route like the rest of the big tech giants have. Release a product then the **** with it! This could be a huge problem for Apple based on the number of people who have been in the Apple store alone. The Apple guru told me they are in deep loads of **** with customers that are very upset about this and that Apple is not standing up to owning this issue and fixing it.

No, it's sporadic. It looks like more people are not having the problem. Most have not been talking about a specific model but those that are having problems with notifications are with the iPhone X (aka iPhone 10, I was told). And happened after the latest update of 10.15.7. That's all I know and have heard from others. My wife is one who id not experiencing it. She did for a day or two but it started working again. (very strange) She does not update her Apple products until a month or so after the release exactly for this purpose. She waits to see if there are any issues before she updates. So, maybe there are some like her that hasn't said anything since they didn't update.

So your issue is sporadic, even on your iPhone and is not happening at all on your wife's. One of the hardest problems to diagnose and fix. You have called AppleCare, asked for tier 2 support and volunteered to put a profile on your iPhone so they can monitor it and see what is happening? Is this all notifications or only some? And what is 10.15.7?

No, my issue is no notification at all. Forget what I said about my wife's phone. I obviously confused things. Yes I was escalated to tier 2 support. They simply had me go through the same exercises as the tech did at the Apple store with the exception of whatever it was they tried from their end.

I did know, nor did they say anything about a profile or monitoring. After the update ios 14.6 (I gave the wrong device update version) and until I took the phone to the Apple store to be looked at, the notifications were sporadic. After the tech did a Reset Network settings, the notifications stop working completely. He then said he had to do a Reset All Settings. I will say it got rid of some apps that I have not used and had forgotten about. He said they must be no longer supported. Kept all my contacts and mail but took out screen saver and some other small stuff that I could reinstall. My phone seems a bit faster! However, I receive no notifications of any kind since doing that. He simply handed the phone back and told me to keep trying to work with Apple.

Got that right. One person I was talking to at the apple store did say, "you can upgrade your phone" The phone you have now will offset the cost of a new one fairly well". I call ******** on Apple right now. What a mistake I made recently buying a iWatch. Now I am stuck with apple. If I hadn't bought the watch, I would have switched to a different brand phone already.

Ever since being on iOS 14, I only get sound notifications half of the time. I can be sitting right next to my phone on the table and hear nothing. I also have the vibrate turned on hinking maybe sound was malfunctioning but during these instances, it won't vibrate either. Then an hour or two later, I will pick up my phone and see messages on the locked screen. So infuriating! It is not from any particular person (so not a blocking issue). I've tried deleting entire message threads with some people and this issue keeps happening. I have an iphone SE 2020.

I seriously can't believe this problem is still ongoing. But hey, I have a workaround! I noticed that if I restart my iPhone, the next text message that comes in seems to generate an alert. So all you have to do is restart your phone every time you receive a text message! It only takes about a minute! In fact, I think Apple can just go ahead and close this issue.

Apple should definitely not close this fault down as switching on and off is not a fix. It does not work for me and I am surprised Apple are so slow in fixing the fault especially as it effects WhatsApp too.