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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Oct 12, 2020 6:44 AM in response to snephs

According to what the link shows that is how shortcuts work. It's like anything else you do, a couple of times & you can do it w/o thinking.

I know when I receive a text, email, calendar, reminder alerts so I'm all good now.


Do you already have shortcuts? I'm assuming you do if you have the icons w/custom covers.

I don't think it's a work around. If you read any of those 2 sections there is some pretty neat stuff. You do have to think how the action will work but getting the hang of it I think you will realize you can use the shortcuts in a lot of ways. If you already have a shortcut for a icon or widget then it's just 2 more steps for the notifications.


Oct 12, 2020 6:48 AM in response to Sjensen28

So update- this happened to me when I was changing the date and time for candy crush. It was only one contact that couldn’t call me when my phone was locked and I wasn’t getting any notifications for texts. I tried all kinds of things, turning on all location settings, restarting my phone, messing around with the time and date. I read one post on here that said it was fixed when the text thread of the person was deleted but I didn’t want to do that because I had I lot of info in the text thread. I did a basic reset and that didn’t fix it. I ended up doing a factory reset and when I was asked to use my iCloud back-up, I was offered two dates: yesterday, and last week. I chose the one from last week as I wasn’t having the problem then and so far it’s been fixed!

Oct 15, 2020 5:19 PM in response to Brogelle

I just updated my iPhone 11 to the 14.0.1 this week and since then my phone no longer notifies me of text messages either. It’s made me miss important messages from work and has been a massive headache. I tried all “fixes” and nothing has helped. I hate this and thinking I should change away if there isn’t a fix, and I’ve been a loyal Apple user for ages now, but I can’t keep missing messages.

If anyone finds a fix, please share!!

Oct 17, 2020 12:27 PM in response to Brogelle

I have rebooted. Turned off all notification and back on without resolution. I’m not getting notifications on a work or personal phone. I’m missing key client pandemic related work,

I hooked both to my MacBookPro and downloaded and installed 14.0.1. When uploading them directly didn’t work I tried the cable|Dongal|cable

i reverted back to 13 for brevity whilst this is sorted out.

Oct 18, 2020 5:37 AM in response to Brogelle

I had same symptoms of no longer getting notifications/sounds while in lock screen.

All notifications/sounds came back after powering off my apple watch and rebooting my Iphone.

There must be some improper interaction between the Iwatch and Iphone regarding notifications.

Hopefully this problem gets fixed SOON !!

Hopefully Apple support is monitoring these discussions ?????

Oct 18, 2020 7:01 AM in response to NLinNC

It is an ios 14 / 14.0.1 issue. Update the OS to 14.2 beta and the issue goes away.


All the other methods like restoring the phone, changing back ups, etc do not work. The OS is buggy resulting in this issue.


I've gone through every single possible solution until I upgraded the OS. Problem went away immediately.

iOS 14 text notification issues

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