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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Oct 29, 2020 6:21 PM in response to justjenn3

This is a horrible update in my opinion. In this day and age where a lot of people are working from home and multitasking, I rely on my phone to both listen to conference calls as well as triage projects through text message at the same time. Without the audio notification feature during a call I frequently miss urgent text messages. This needs to be reverted back ASAP!

Oct 31, 2020 5:23 PM in response to rseale

There seems to be a bunch of different ways to fix the problem described in the original post. I posted my solution twice. The bottom line is that this is a bug introduced in iOS 14.x and needs a permanent solution. Meanwhile people should try the multiple solutions that worked for others. Apple’s Quality Assurance (QA) is not what it should be. This includes regression testing features that worked before but were broken or impacted by new features introduced in the latest iOS.

Nov 2, 2020 6:04 PM in response to Brogelle

I’m not sure if I even had iOS 14 installed or not but my camera roll was acting funny so I did the current update 14.1 and all of a sudden I have this same issue with no sound when texts come in and no banners/notifications when locked. I read what another user did and did the same and it fixed it for me too.


I just went to notifications and turned them off, did a hard reboot, turned notifications back on and it works again. I’ve been messing with all day trying to figure it out and thought I had already done this one but apparently not. HTH someone else. Btw...only read to page 3 so this has probably been mentioned already several times. I apologize if it has.

Nov 4, 2020 12:39 PM in response to Brogelle

I really don't understand why the notification feature was removed and also reinforces why I am always hesitant to do the updates. My phone is my work phone so if I'm on a call, it's extremely important that I am aware of either a text message or a google chat message. This is such a minor feature, but an important one for many people. Please fix this!!

Nov 6, 2020 6:12 AM in response to samoth87

I also updated to 14.2 and the problem is still there. It has to be related to the iWatch. When I power my watch off, my notifications appear on phone Lock Screen. As soon as I turn my watch on - the notifications stop. I do have an older iWatch running 6.2.9 Watch iOS and it cannot be updated to 7.0. I ordered a new iWatch several weeks ago. It will be interesting to see if issue goes away with iWatch 7.0 iOS.

iOS 14 text notification issues

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