iOS 14 Update and copy/paste doesn’t work

After updating to iOS 14 i can’t copy and paste anymore. I’ve updated all the apps. When trying to copying I do not get the select or select all feature.

iPhone XS Max, iOS 14

Posted on Sep 19, 2020 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2021 10:50 AM

I FOUND THE SOLUTION!


I was having an issue similar to this thread: I cannot paste my copied text from one application to another application


For me I was able to see the "copy" option... but the "paste" option would only show up after my 2nd or 3rd attempt trying to copy/paste from one app to another... and also sometimes in the same app. This was happening in native Apple apps as well as 3rd party apps.


I have an iPhone 12 Pro running the latest iOS so there's no reason I should have been having these issues. I spent 40 mins on a chat with an Apple agent who kept asking the same questions but no resolution.


So I kept searching and found THIS ARTICLE!! And that's where I finally... after 3 or 4 months... found the solution!!!


"For some users, disabling and then re-enabling the Universal Clipboard seems to fix this issue. To do so, you need to disable the Handoff feature. Go to Settings > General > Handoff > Uncheck. After this, log out of your iCloud account and restart your device. Once it reboots, login back to the iCloud. Then check if the Copy and Paste not working issue after the iOS 14 update is fixed or not."


I'm not sure if that alone solved my problem so I'll also share the other two things I did, as well...


I followed the above instructions and before restarting my phone and logging back into iCloud here's what I did:


Go to Settitngs > General > Reset

  • Reset All Settings
  • Reset Network Settings



Then I shut down my phone... then restarted... then logged back into iCloud... and I'm back in business. After 4 months of being incredibly frustrated, I finally have copy/paste working again properly!


I wish I had this solution 4 months ago!

199 replies

Nov 22, 2020 9:16 AM in response to VWMOMMYOF3

Obviously it’s not just me experiencing the copy/paste problem. I’ve been worrying my iPhone 7 Plus was on the fritz for weeks. I keep screen clean. Restarted on several occasions. Currently running IOS 14.1. Biggest frustration is trying to copy and paste in Notes, so it’s not only a non-Apple app issue. When I tap the screen to get the options menu, usually nothing happens. If I hold my finger down, a big vertical line appears over the text but it is not a cursor. To have a chance at success, I have to do a finger-dance over and around the text. Other times, I just get frustrated and retype my text. After reading here that other people are having copy/paste issues, my conclusion is the problem is likely related to IOS 14. Not a good example of a good productivity tool. Has anyone from Apple responded since the Sept answer to restart and schedule (costly) Genius Bar visit? I would think this would have been addressed by now. Did I miss something?


Nov 23, 2020 5:09 AM in response to margene85

This is not 100% effective! I am lucky if I can get a word or two to highlight after double tapping it! Some words just will not highlight no mater how many times I try to tap on it. If it’s a phone number, street number or zip code in someone’s address, forget about it! As I’ve stated earlier, I am about to trade my iPhone in and never buy an Apple product again!

Nov 28, 2020 12:47 AM in response to VWMOMMYOF3

That’s not what its like for me

for me i am unable to paste it there is no paste function so i tried to use my keyboard with my iPad and it still doesn’t work it pastes the old thing i had selected.i think it doesn’t copy thats why it pastes the old thing i had selected wth pls apple devs fix this issue i am having an urgent exam and i totally really on apple devices i have tried it with all of the apple phones and iPads i have and also it doesn’t work there i also tried my sisters and fathers mothers brothers apple devices they all own 3 eac but it doesn’t work please add an update i urgently need to work for my exam

Nov 30, 2020 3:48 AM in response to VWMOMMYOF3

Yes same problem here on most apps. V v frustrating and time consuming so costing money if I were a business. In the old days of apple computers' OS (6,7,8,9) you could select whatever and copy as a numbered clips e.g. clips 1, 2, : etc. When passing it would show each selection and you chose that one. V v useful if lots to copy and paste. All gone now since apple retrograde over the years. I need to get my Mac Colour Classic ('93) out of the attic but it can't connect to the internet via Ethernet....grrr. I wonder if Big Sur has this ancient features installed for my Mac mini? I'm waiting for general customer feedback before going there....

Dec 1, 2020 9:25 AM in response to VWMOMMYOF3

I have same problem on the ipad and iphone using different apps. As well discovered when using Amazon placing text in make it a gift section. Its very frustrating. One cannot select text, copy and paste. One needs to write all again if one can remember. I waited with update until end of November and see this issue runs since September?!!!

Dec 8, 2020 11:22 AM in response to VWMOMMYOF3

I am unable to copy and paste in the Messages app (apple basic app). Now, when I hold down on the text, I don't get the blue cursor, I get a bunch of thumbs up symbols. I want to copy / paste the message I sent to one person, and send it in a separate message to another person. This needs to be fixed! This happened once I uploaded the last few updates (last month). I now have 14.2.


I also have been unable to copy/paste photos from various places. Won't copy. Wants more permissions to my photos, when it did not need that before. Ugh. So frustrating.


Dec 17, 2020 5:52 AM in response to KMB_12

It is happening while texting. I cannot select all because there is not an option for that. And when I try and correct a word, the curser is always above where my finger is by 1-2 words/lines. I attached a screenshot and my finger was right here. Also many times I have to double click a word multiple times before I get the copy or paste option now. Also happening while typing in this forum. Very frustrating.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14 Update and copy/paste doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.