Level 1

41 points

iOS 14: No longer charging

After upgrading to iOS 14 on my iPhone XS Max, everything seemed to be okay at first, but then tonight the phone decided it had had just about enough of that whole "charging" business. Tried it on multiple devices, across multiple different cables, including plugged into the wall. Tried hard reset. Tried it while the phone was powered off; in doing this, upon plugging in the cable, the phone powers on, so it clearly *recognizes* the cable plugged into it. No indication of even trying to charge, no chime, no green battery, nothing. As a result, it won't show up in iTunes, so I can't make a backup and restore the system to any previous state. Everything else seems to be functioning as it should.

All I can think is, since the unit clearly recognizes cables plugged into it and so the connector is probably functioning, that this is a software issue with iOS. Any thoughts on things to try?

iPhone XS Max

Posted on Sep 20, 2020 1:23 AM

Top-ranking reply

Chaos6

Level 1

4 points

Posted on Jan 6, 2021 9:22 PM

I’m having this problem right now on my 7 Plus. This has happened to me about 13 times already. What I’ve noticed is that whenever my phone is processing too much like Twitter, discord, YouTube, and some games. It’ll not charge. What I’ve started to do is put my phone on airplane mode, delete all notifications, and close all applications, shut it down then turn it back on, and then I connect to power. It’ll then take a second but it’ll start charging. Definitely a software issue.

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1186 6

185 replies

Dec 4, 2020 10:57 AM in response to Baphijmm

Sorted mine.

i upgraded my iPhoneX to IOS14 and noticed issues wireless charging.

i took it back to apple, they changed the phone. I immediately sold it and bought an iPhone 12 pro max.

this also didn’t charge. I tried multiple chargers. Nothing.

i tried my wife’s on my charger and that didn’t work.

they’d both charge wired in her charger.

so I wired mine and nothing 🙄

took my hind back, wiped phone and full install.........

long story short.

the phones won’t charge on a smaller plug.

i used a 10watt plug and everything works.

6 weeks no issues.

all was fine before iOS 14

Dec 10, 2020 4:58 AM in response to Baphijmm

I think I figured out the solution to this since the upgrade to IOS 14.2.

Settings/Battery/Battery Health. Toggle OFF “Optimized Battery Charging”.

Supposedly the phone learned your charging habits and prevents the battery from overcharging to save battery life. I’m hoping this is the issue for some of you.

Dec 10, 2020 9:00 AM in response to magic1954

Thanks for the follow up.

I tested your recommendation, toggling off the optimized battery but the the issue remains.

The new update caused the “power adapter” to no longer working.

I tested with 3 new adapters and 2 different new cables and phone still does not charge.

The phone chargers with cable connected to my laptop via USB, but when connecting cable and adapter to outlet it no longer charges.

Thats definitely an update issue and I hope they can resolve this.

Dec 10, 2020 9:12 AM in response to Baphijmm

So sorry. I haven’t had any issues except for what I mentioned. I have no problems with my iPad at all, but the iPhone 7 seems to stop charging when it gets to 82%, and gives me a message that charging will be complete at 10:00 p.m. (this was 8:00 p.m.).

Dec 10, 2020 9:39 AM in response to SteveFarrimond

My family doesn’t have any issues with the power adapters when connected to their phones and they’re new.

I am using the same adapters and phone is not charging.

I just contacted Apple Support and they said they will send a new adapter.

I asked if the made any modifications to the adapter’s specs to meet the IOS14.2 update, but the adapters are the same.

So, I’ll just wait when it comes and I can test it.

Dec 13, 2020 11:49 PM in response to Baphijmm

I just sent a bug report ticket to support explaining this issue.

I encourage everyone who is having this problem to do the same by clicking on this link and reporting it also: https://www.apple.com/feedback/iphone.html

------------------------------------------------------------------------------------------------

Apple please escalate the widespread ongoing problem loyal

users of your iphone's are facing regarding their inability to charge their

iphones when iOS 14 is installed.

I'm using iOS 14.2 (not listed in your below drop down)

Apple has a software update 14.3 due out today yet with all

bug fixes listed in a preliminary report, yet amazingly this problem has been

overlooked and there is no mention of a fix in iOS14.3 for this serious issue

which most would think would to be priority one for apple in any future update.

Please find widespread reporting in the following three

hyperlinks to your Apple forums:

https://discussions.apple.com/thread/251811831?answerId=254108117022&page=1

https://discussions.apple.com/thread/251819610?page=1

https://discussions.apple.com/thread/251273440

Dec 16, 2020 8:56 PM in response to Baphijmm

The failure-to-charge problem appeared on my iPhone 7 after upgrading to iOS 14.2 I believe. Upgraded today to14.3 and still have the problem. Non-Apple chargera still work but only with genuine Apple cables (outrageously expensive and too short). Same old Apple ... no customer empathy, just lusting for maximum money

Anton_X

Level 1

21 points

Sep 20, 2020 2:38 AM in response to Anton_X

One more:

https://discussions.apple.com/thread/251811831?page=1

Erroll

Level 2

205 points

Sep 21, 2020 3:58 PM in response to Baphijmm

With regard to USB, before my iPhone SE died completely, I connected it to my iMac and got a message that a USB device was drawing too much power and needed to be disconnected.

Erroll

Level 2

205 points

Sep 22, 2020 7:03 PM in response to L3g0

Anyone having this problem should report it to Apple:

https://www.apple.com/feedback/iphone.html

Steve = : ^ )

Baphijmm Author

Level 1

41 points

Sep 23, 2020 3:34 PM in response to Erroll

Yeah, that requires USB, and also I wasn't trying to downgrade, only to re-install what was already there.

Jfs767

Level 1

9 points

Sep 25, 2020 2:58 PM in response to Baphijmm

You Can revert....And it isnt all that hard... Youtube it... You will find a tutorial ...

Here's one..

https://www.youtube.com/watch?v=YWUxgtMF2q0

My phone now charges and seems o.k.....

Baphijmm Author

Level 1

41 points

Sep 25, 2020 3:04 PM in response to Jfs767

Well again, and let me caps-lock it so you'll see it this time:

THE USB IS WHAT ISN'T WORKING PRESENTLY ON MY PHONE.

Mark1224

Level 1

4 points

Sep 29, 2020 6:38 AM in response to Baphijmm

Same here...please fix Apple

Oct 16, 2020 6:50 AM in response to Kngx

Well, as a simple test turn off optimization and see if it makes a difference. And let us know the results.

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iOS 14: No longer charging