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iOS 14: No longer charging

After upgrading to iOS 14 on my iPhone XS Max, everything seemed to be okay at first, but then tonight the phone decided it had had just about enough of that whole "charging" business. Tried it on multiple devices, across multiple different cables, including plugged into the wall. Tried hard reset. Tried it while the phone was powered off; in doing this, upon plugging in the cable, the phone powers on, so it clearly *recognizes* the cable plugged into it. No indication of even trying to charge, no chime, no green battery, nothing. As a result, it won't show up in iTunes, so I can't make a backup and restore the system to any previous state. Everything else seems to be functioning as it should.


All I can think is, since the unit clearly recognizes cables plugged into it and so the connector is probably functioning, that this is a software issue with iOS. Any thoughts on things to try?

iPhone XS Max

Posted on Sep 20, 2020 1:23 AM

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185 replies

Apr 4, 2021 6:50 AM in response to DeanW123

I have the same issue, two days ago my phone updated and the battery started going down like crazy, at first i managed to charge it in airplane mode to try to restore from backup and hard reset and all those, but now it wont even turn on long enough to unlock it and try to play around with the settings. It charges 1% and then turns off again, over and over. This is horrible! I can't believe I'm losing a perfectly good phone to such a stupid issue, it really feels like Apple is screwing us over.

Apr 30, 2021 2:43 PM in response to Baphijmm

I just spent an hour texting back-and-forth with an Apple rep who told me no one had reported this issue before. I have had it several times, I just bought new cables last week, they worked until yesterday‘s update. The rep spent 20 minutes researching the issue, came back and said The issue had never been reported. Obviously, he couldn’t find his way to these forums. It’s very frustrating.

iOS 14: No longer charging

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