iOS 14 / Watch OS 7 Fitness and Health Apps issues

So, I have a couple of big issues with Apple Watch (Watch OS 7) and iPhone (iOS 14) and the Fitness and Health Apps:

  1. Workouts that I record on watch don’t transfer to iPhone Health App anymore. The rings in Fitness App on iPhone do reflect the workout, but the workouts themselves don’t show up anymore. Worked perfectly in iOS 13, function is dead since update to iOS 14.
  2. Fitness App on iPhone does not correctly sync to Health App on iPhone anymore in iOS 14. Example, steps at the end of the day in Healt App on iPhone are 30 to 50% below what Fitness App on same iPhone shows (Fitness App on iPhone though is in line with Fitness App on Apple Watch).
  3. Fitness App on iPhone shows wrong information. Example, I have Stand goal now at 10 of 12 hours which Fitness App on iPhone Shows correctly, however only 7 of the turquoise bars are highlighted.
  4. In iOS 13, resting energy was estimated and recorded in Health even if Apple watch was not worn, eg at night. In iOS 14, Health records resting energy only when watch is worn, which results in a wrong overall number for the day (this causes other apps like LoseIt to work incorrectly).

Anybody else with similar issues?

iPhone XR

Posted on Sep 20, 2020 12:12 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2020 4:22 PM

So this appears to be the official solution for now:


https://support.apple.com/en-us/HT211865


I did the entire reset of both my iPhone and Apple Watch as detailed above. As time consuming and inconvenient as it is, it appears to have corrected all of the issues I had with the flow of health data from my watch to my health app and onward to other apps such as LoseIt and AutoSleep.

Similar questions

173 replies

Sep 23, 2020 4:39 AM in response to DarrenG7480

I am having the same issues above which all started after updating to iOS 14. My watch is tracking steps correctly and shows in fitness app but health app is completely wrong. I have the Fitbit app also installed and the seems to be functioning correctly using the inbuilt iPhone motion sensors.

autosleep app no longer works and says the watch was not on my wrist for most of the night.

I have tried multiple fixes such as re-pairing watch but nothing works. Glad at least that not only person experiencing this

Sep 24, 2020 9:57 AM in response to ERHAU175

Hi! Thanks for sharing. I'm also having major issues with my Series 5 following the watch OS 7 update including:


-workouts not syncing from watch to fitness app; no details in the Health app either

-when manually entering workout data into the Health App the calories entered aren't being counted against daily goal.

-calories not being counted. On one day it reached 577 and just stopped counting no matter my movement or activity.

-calories that are being counted is wildly inaccurate! I workout 3 x a day somedays and these numbers i'm seeing are no where near normal.

-No heart rate data found in any of the work out information

-ECG is completely not functioning.


I've tried unpairing and repairing more times than ever before, factory reset the watch and spent an hour on the phone with support without resolution. This has been extremely annoying, frustrating and time consuming.

Apple needs to fix this.


Tony

Sep 24, 2020 10:45 AM in response to ERHAU175

Just in case anyone hasn't already, it would be super useful to Apple if developers experiencing these issues can capture some debugging logs by following the instructions here:


https://download.developer.apple.com/iOS/iOS_Logs/HealthKit_Logging_Instructions.pdf

https://download.developer.apple.com/iOS/watchOS_Logs/HealthKit_Logging_Instructions__Watch.pdf


and attaching the resulting logs to a bug report here : https://feedbackassistant.apple.com


-M

Sep 24, 2020 7:30 PM in response to ERHAU175

Same thing happened to me. My watch was tracking my fitness but none of it was recording on my phone. In fact, the app wasn’t showing any signs of movement and erased past data after updating to ios14. I have an iPhone 11 and a Series 3 watch. Restarted both devices with no luck. Tried unpairing them, which didn’t work... until it did. Then I couldn’t get them to repair together. Nothing worked so eventually I factory reset my phone. Now the watch is connected but I STILL am not seeing my fitness tracking from the past 3 months? Plus, all my messages prior to the factory reset are gone. I’d argue the situation is worsen Both devices are new, the phone not being more than a month old and the watch not more than 3 and a half months old. No idea why this happened!!

Sep 25, 2020 4:31 AM in response to ERHAU175

I had these issues but now I seem to have fixed the first issue of no workouts syncing (Series 5 watch watchOS 7.0.1 and iPhone 8 iOS 14.0.1).


On my apple watch I erased everything (on the watch: Settings/General/Reset/Erase All Content and Settings), then synced back to the backup (it seems to backup automatically on reset).


Now workouts on the watch seem to show up in the Fitness App. I'm yet to venture out running to test the map though.

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iOS 14 / Watch OS 7 Fitness and Health Apps issues

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