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Level 1

32 points

Delayed notifications

I'm on IOS 14, and this also happened when I was on 13. The notifications on my phone are not working and are delayed by sometimes as much as 5 minutes. If someone calls me on FaceTime, it rings for them but my screen doesn't even turn on. Messages sent to me are delayed, on imessages and WhatsApp as well.

Do not disturb is off

Notifications are turned on, all settings.

Bedtime is off

Reset networks settings

Reset my phone once but restored from a cloud backup

Reset all settings

Any help will be extremely appreciated.

iPhone 11, iOS 14

Posted on Sep 21, 2020 7:35 AM

Best reply

brenden dv

Community Specialist

Posted on Sep 26, 2020 1:20 PM

Howdy WillianKazuo,

It sounds like notifications aren't working as expected. We know how important it is to be able to rely on notifications. You’re in the right place to find a resolution.

It sounds like you've done some great troubleshooting. You mentioned that notifications are turned on. Do you notice any changes if you adjust the notification style for any of the apps?

Here's a resource that can help:

Change notification settings on iPhone

Take care!

View in context

139 replies

Dec 1, 2020 4:34 AM in response to salanis

Same issue here.

Brea127

Level 1

8 points

Dec 10, 2020 6:54 AM in response to WillianKazuo

Mine started doing it randomly this morning and it did it on my old iPhone too. This phone is new I got it earlier this year and I’m seriously not dealing with it again. Apple needs to fix this

DianeX

Level 1

28 points

Dec 10, 2020 6:59 AM in response to Brea127

Notification problems for me on my iPhone SE (original), so I think issue is likely software and not related to new phone

Brea127

Level 1

8 points

Dec 10, 2020 7:42 AM in response to DianeX

This is the IPhone SE2020 😭 so they need to release a software update?

Dec 19, 2020 6:16 AM in response to salanis

Thanks for the suggestion, but my phone is only a few days old—so everything is ‘fresh.’

salanis

Level 1

4 points

Dec 19, 2020 7:45 AM in response to HansLoven

A few days old? Just go to apple and ask for a change don’t waste your precious time

Dec 28, 2020 7:00 AM in response to salanis

What do you mean, ‘ask for a change?’ Like, just hand them my phone and say ‘fix it?’

salanis

Level 1

4 points

Dec 28, 2020 10:25 PM in response to HansLoven

Of course! Is a new device, they will repair or change, this is how a warranty works

Jan 11, 2021 2:32 AM in response to WillianKazuo

Bumping in to say I've been having exactly same problem like you.

Hoping this gets more traction.

Jan 11, 2021 5:42 AM in response to salanis

Software defects are not corrected under warranty by anyone, ever.

Jan 11, 2021 6:47 AM in response to HansLoven

True. They will just advise you to wait for software updates. *****. Been waiting for a fix for around 5 years now.

Jan 28, 2021 12:37 PM in response to ignasi272

Apple servers don't handle WhatsApp messages.

iW00

Level 6

8,488 points

Jan 28, 2021 2:13 PM in response to ignasi272

They are originated on Whatsapp servers (provider server). If only it’s happening with Whatsapp service, then that’s For Whatsapp to fix it.

RnldMts

Level 1

0 points

Feb 2, 2021 4:36 AM in response to RnldMts

And i forgot to tell that this happens with:

Messenger

Facebook Notification

Outlook Mail App

Mail

Viber

The only one I get timely is Messages.

Feb 6, 2021 4:16 PM in response to WaigyC 22

Exactly, I mean, get notifications on time it's just vital during anytime... because, Why we have a cellphone if we couldn't communicate fast?! Hope Apple could fix this very soon...

Delayed notifications