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Apple TV 3rd gen YouTube freezes when pausing video

After an update YouTube freezes when I pause video. The menu doesn't pop up and I need to restart the app every time.


I did reset the device and it didn’t help.

Posted on Sep 21, 2020 9:44 AM

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Posted on Sep 22, 2020 10:06 PM

Here is a workaround as provided by BMfromV:


1. Download the old version of the firmware. For me it was the version from 24th March 2020 (I took it from https://ipsw.me/product/AppleTV). Be careful in choosing your version of Apple TV!

2. Connect the Apple TV to the computer via a micro-usb cable.

3. Restore the downloaded firmware (for more details https://www.imyfone.com/apple-tv/downgrade-apple-tv/).

4. Disconnect from computer and connect to TV.

5. All data is lost and you need to configure everything from the beginning

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142 replies

Sep 29, 2020 4:48 PM in response to HeartsDelight

Hi, in Catalina, when you connect to mac and the finder works.


Finder is the new place to back up, update, or restore your iPhone, iPad, apple tv and iPod touch. Just connect your device to your Mac and it appears in the Finder sidebar. And you can easily drag and drop files to your device.


And in general you can downgrade the tvOS.


Try and tell us.


Regards from Chile


Sep 29, 2020 5:09 PM in response to ThisHistoryIsCool

Hi guys, I had the same problem, I investigate and find that the software version 8.4.4 or 7.6(8130) of the Apple tv 3 (APTV3) is the problem.


For the moment the solution was only downgrade the software version of tvOS and choose 8.4.3.


First I download the tvOS IPSW for your apple tv, and restore the apple tv with iTunes (press and hold the Option/Alt key in mac), while the APTV3 is connected to usb to the laptop.


Be careful, because as there two models of APTV3, the 3.1(2012) and the 3.2 (2013).


how to recognize, the aptv3.1 is the model A1427 , and the aptv3.2 is the model A1469


I have the version of apple tv 3.2, and choose the ipsw called appletv3,2_8.4.3_12H885, that in the apple tv say software version 7.5 (8097).


if you have the apple tv 3.1, you need tho choose the ipsw called appletv3,1_8.4.3_12H885.


For now, both versions of ipsw are signed for apple, and for this reason can be restored via Itunes.


I do it, and I fix it the problem when I press the pause/resume while I use the Youtube app. And don't choose, auto update, because you begin with the same problem.


I hope that this solution be useful for all. And if you have other option, share with all.


Sorry for my english, I hope that you can understand me.


Regards from Chile.

Oct 1, 2020 3:49 PM in response to Sylvester_the_catt

Just an FYI, the firmware you linked is for slightly newer 3rd Gen Apple TV units that are identified as “AppleTV3,2”. Some people (a lot of people?) might need the firmware for the first release models (AppleTV3,1), which can be found on the same website you linked. To check your hardware just go to Settings > General > About

If your model number is A1427 you have an AppleTV3,1 and if the model number is A1469 you have an AppleTV3,2.

Oct 7, 2020 5:38 PM in response to FilipCh

Same issue here. iTunes is one of the worst designed/programmed apps I’ve ever used, so no surprise that something as simple as pausing a video on Youtube would cripple the device. Also no surprise that Apple hasn’t done anything to fix it yet. I think it’s time I start to rid my life of Apple. I can only give these guys so many chances.

Oct 7, 2020 5:51 PM in response to JM604

As an alternative we can always go open-source with the RaspberryPi and have fun doing it, too.

There are lots of good media players out there like Kodi. See alternatives at this link: https://magpi.raspberrypi.org/articles/best-raspberry-pi-media-players


Not only is the Apple TV Gen3 update issue a fiasco, so is the iPhone update from ios v12 -to- v13 -- that miserable update removes the autonomous "Find iPhone" app with the "Find My" worthless utility which basically relies upon the browser to do device location query.

I agree -- it is time to begin migration away from the Apple ecosystem.

Oct 17, 2020 1:35 PM in response to ivors

The link for the firmware is no longer available. It's like Apple wants the YT app to not work.

I connected 3rd gen Apple TV to itunes mac book. I can not restore device back to factory settings as pop up window says Apple server can not be connected to complete process. I called Apple to ask why server was down. They had no answer and I have tried for over 2 week period now. I can not find any other options to play with through the itunes connections other than try to connect to server

Anybody else have any more solutions?

Huge appreciation if you do

Oct 27, 2020 1:32 AM in response to googo_151

> I'VE DONE THAT TOO, BUT IT AUTOMATICALLY INSTALLS THE LATEST SOFTWARE ON ITS OWN.


After downgrading ATV to the previous firmware and running ATV - do not connect via Wi-Fi to your router - hit Menu(Back) on the Apple remote - to continue the start up process. Then go to Settings - General - Software Updates and set Update Automatically to Off. Then go to General - Network - Wi-Fi and enter your router parameters.


If you connect ATV via a LAN cable, do not plug it in until disabling Software Updates, then plug it in.


in other words, do not let ATV to connect to the Internet before disabling software updates))

Oct 29, 2020 12:17 AM in response to javierfenix

HEY,

I FOUND A POSSIBLE WORKING LINK FOR APPLE TV 3,1. HERE IS THE LINK.

https://ipsw.me/download/AppleTV3,1/12H885


FOR MAC USERS ONLY. WHEN DOWNLOADED, AND READY TO INSTALL, HOLD DOWN THE OPTION KEY ON THE KEY BOARD, AND LOCATE THE DOWNLOADED FILE AND CLICK OK. IT WILL START TO DOWN GRADE AND INSTALL THE SOFTWARE.

HOPEFULLY IT WILL WORK. I'M INSTALLING NOW.

Oct 29, 2020 12:48 AM in response to googo_151

I JUST INSTALLED THE PATCH OR DOWNGRADE AND EUREKA! IT WORKED. I'M SO EXCITED TO REPORT BACK TO YOU AND RECOMMEND THIS PATCH OR DOWNGRADE, THAT I FOUND BY WAY OF A GOOGLE SEARCH. IF YOU'RE WORKING WITH APPLE TV VERSION A1427 3,1 THEN DOWNLOAD THE PATCH THAT I FOUND ABOVE THIS POST. IT WORKS. I JUST RECONNECTED MY APPLE TV AND ALSO, TRIED YOUTUBE AND IT'S BACK TO NORMAL. YOU CAN PAUSE AND RESTART TO YOUR HEARTS CONTENT.

DON'T FORGET TO TURN OFF AUTOMATIC UPDATES. PEACE AND HAPPY YOU TUBING.

LINK:

https://ipsw.me/download/AppleTV3,1/12H885

Oct 29, 2020 12:52 AM in response to googo_151

ONE CAVEAT OR RECOMMENDATION. I TRIED TWO MICRO USB CORDS AND NONE OF THEM WORKED ON EITHER MY IMAC OR MAC BOOK PRO. THE APPLE TV, WAS NOT RECOGNIZED BY EITHER COMPUTER, BECAUSE OF FAULTY CORDS. BE SURE TO FIND A CORD THAT WORKS. EVEN IF YOU HAVE BRICKED YOUR DEVICE, IF YOU HAVE A GOOD WORKING AND SOLID CORD, YOUR COMPUTER WILL RECOGNIZE THE DEVICE. THE THIRD CORD WAS THE CHARM.

Apple TV 3rd gen YouTube freezes when pausing video

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