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Outlook preview not showing on iPhone lock screen

Hello,


I have a user that her Outlook emails previews are not showing on lock screen - only gets the message - click here to see your email. This just started happened, after we upgrade to IOS 14 that is the reason, why I am sending this email, in case you guys can help.


Many thanks,

Daniel (IT)


[Re-Titled by Moderator]

Posted on Sep 21, 2020 10:23 AM

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Question marked as Best reply

Posted on Dec 4, 2020 2:18 PM

After speaking with 3 people from Apple and having to give them the same information over and over and over I found the answer for Outlook


How I fixed it was


Go to the Outlook app on the phone open the settings in the app go to notifications an make sure there is a check mark next to Focused and Other Inboxes besides the email account (if you have more then one account and want to get notifications for each put a check mark next to each account you want notifications for)

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Outlook preview not showing on iPhone lock screen

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