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Level 1

20 points

microsoft outlook app - not showing notification PREVIEW on lock or unlock screen

I recently upgraded to iOS 14 on my iphone 11, and since I've done that, the Microsoft Outlook app no longer shows email previews for notifications on lock or unlocked screen. It just says "open outlook to view this message." This is super annoying as I cannot see who it is from or the subject/first line or two of the email to decide if I need to go to the app to read it in full.

I've double-checked all the settings for notifications and previews, and I'm still not getting it to show. Any ideas? Thank you.

iPhone 11, iOS 14

Posted on Sep 22, 2020 5:47 AM

Best reply

Tm4213

Level 1

13 points

Posted on Oct 8, 2020 6:00 AM

This is also happening for me. I tried deleting, reinstalling the app. And different settings for the notifications, still nothing is working. This is disrupting my work. Please advise asap. I've seen this on many other forms as well.

I am on the most recent update.

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microsoft outlook app - not showing notification PREVIEW on lock or unlock screen

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