Apple TV 4K: No Dolby Atmos on Netflix, Only At iTunes Movies

I'm using a Apple TV 4K for some time connected to an Dolby Atmos AV receiver. Netflix always showed and worked with Atmos, but recently it only outputs PCM 2.0. The strange is that iTunes Movies plays Atmos with no problem. Seems to be something with Netflix app. I tried to reinstall the app, update apple TV but nothing works. I checked the Netflix quality configuration and is at maximum on my ultra HD plan. Any ideas?

Posted on Sep 24, 2020 7:54 AM

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35 replies

Sep 24, 2020 7:59 AM in response to haru84

Contact Netflix. Its their app.

Sep 24, 2020 11:54 AM in response to SkyLib70

I have exactly the same issue. Disney and Prime are fine but no more more 5.1 or Atmos on Netflix

haru84 Author

Level 1

12 points

Sep 25, 2020 7:34 AM in response to haru84

I contacted Netflix yesterday and they are going to forward this issue to the advanced support team. Let's just wait.

mredrup

Level 1

13 points

Sep 25, 2020 9:41 AM in response to haru84

The TV OS 14.2 beta breaks Atmos in everything so be aware if you install it.

mredrup

Level 1

13 points

Sep 29, 2020 7:17 AM in response to SkyLib70

No ATMOS in anything as long are you are using 14.2 beta 2 hopefully it’s fixed in the next beta increment

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Apple TV 4K: No Dolby Atmos on Netflix, Only At iTunes Movies