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Accountsd Mac cpu is high

accountsd process is eating 500% cpu and making macbook pro 15,1 useless after Catalina 10.15.7 update.

Even if you force this process to quit it comes back at ~500% CPU and make lots os apps to hang.


I have tried to disable iCloud Mail integration and other suggestions related to "accountsd" that fixed this issue in previous Catalina versions but nothing worked.


Any suggestions?




[Re-Titled by Moderator]

MacBook Pro with Touch Bar

Posted on Sep 25, 2020 7:48 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2020 1:56 AM

I solved it installing this update:


http://support.apple.com/kb/DL2052?viewlocale=en_US


It was impossible to use my MBP 16 ... difficult to download that using safari either (I had to use chrome)


Regards

307 replies

Oct 1, 2020 10:13 PM in response to ykxksc

It seems that everything it's just a temporary relief from the problem!


In my case I reinstalled 10.15.7 from scratch last sunday and everything went well until this morning, when I found accountsd running at 500% of CPU usage.


I'm really baffled by Apple's behaviour (or better say "un-behaviour"): not a single official word about the issue. But I assume that's the new way: we've already paid. :-(


Right now I'm (we are...) stuck with a machine that's potentially about to become unusable in every moment. The only way to keep working is to keep an eye on the commerce process and the other eye on the CPU load and kill the first when the latter goes beyond 100%...


Any tip to wake up Apple?


Oct 2, 2020 12:26 AM in response to fpmalard2017

I never thought I would live to see times when Windows is faster and more stable then macOS.


Problem appear with any reason. Just like that. It's related with your great Apple ID. DO SOMETHING WITH THAT! People pay a lot of money for your devices to work on it and can't because your quality control department since few year is a bunch of amateurs.

Oct 2, 2020 1:21 AM in response to gpharry

Again & again &again....

This problem started 4 days ago, NVRAM thing didn't work so I deleted the entire Keychain (nightmare).

2 days ago again this problem, so logged out of Apple ID, reboot safe mode, login back, reboot again and it's solved

Today again the same problem, performed a SMC reset and back to normal...

Now just waiting to see what happens tomorrow :(

Oct 2, 2020 6:37 AM in response to fpmalard2017

I have had this same problem with accountsd and commerce using up the CPU, and commerce constantly downloading something since I updated to 10.15.7.


I tried reinstalling the 10.15.7 combo update as suggested below, and this fixed the problem for a couple of days, but then it came back same as before. I don't use iCloud drive (it's disabled), so at least for me I don't think it's related to that as some have suggested.


What I've tried now is to use Little Snitch to block the commerce process from network access. After doing this and restarting the problem with accountsd and commerce has not reappeared for me. While I can't see any immediate other problems this has caused, commerce is supposed to handle App Store transactions etc so it's probably not a good long term solution to keep it away from the net. But at least for me it has worked as a temporary workaround for the problem while I wait for Apple to fix the real problem.

Oct 3, 2020 1:42 PM in response to Mad2463

Happy it worked for you, but for me the problem with accountsd going crazy started after i had 10.15.7 already installed. It was not because of the update, though. The problem appeared after I accepted switching iCloud security to 2FA on iPhone. After that, macOS wanted me a fresh login for iCloud services (whicht makes sense, security-wise) but macOS got stuck - it never accepted my new login, there seems to be some bug in the routine. And accountsd started and I could only continue working (I need this machine for work) when I logged out all iCloud services. I hope for some update, because this bug is really annoying (I need iCloud for work too!)


Oct 3, 2020 2:59 PM in response to fpmalard2017

I just has this issue appear for the second time. The first time, nothing would fix it. I tried resetting NVRAM/PRAM, resetting the SMC, safe boot, signing out of iCloud, and more... ended up having to restore from backup. Now it has happened again for the second time, and I’ve thing I have noticed is that both this time and last time, I had been in Windows 10 (bootcamp).


i don’t know what else to do but restore again from time machine. But I won’t be going into Windows for a while.

Oct 5, 2020 1:04 AM in response to fpmalard2017

I have the same problem. My macBook is stuck (sometimes only the Mail app) and access to IMAP or SMTP accounts is rejected. It got even worse after I changed the provider for one of my e-mail-accounts. The credentials are the same — only the SMTP and IMAP hosts have changed. That was too much for accountd and Mail. I've got to delete the whole account on my Mac and set it up freshly. Still — sometimes Mail cannot connect to the mail server.


Accountsd Mac cpu is high

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