Screen Time not working after update

Same here. Now it’s been 2 and a half months since this was originally posted. Is there ever going to be a fix? I like being able to contact my child during her downtime hours but if I have to turn it off completely, then there is no point in her having a phone. MUCH better controls through her Samsung tablet. Screen time limit is just that - time is limited. Not per app but as a whole. Frustrating

I am having problems with Big Sur and screen time. Apps that are completely authorized have trouble to connect to the internet (for example, zoom). There were no problems before Big Sur. I am using Mac OS 11.1

Same here. I have a XS and my two kids have XR, and every time I do an update, it's like they get out of sync and the kids phones are totally unrestricted. Usually after all are on the same update version, they seem to sync back up. However, after the 14.3 update, they're not syncing back up and kids are not restricted. I appreciate Apple providing this feature - sometimes I wonder if any of their developers, engineers or executives have young kids - but either they don't or this is a feature that is often overlooked and seems to break after updates. Waiting for a fix :(

I don’t know if this will help anyone but I’ve been struggling for months with screen time suddenly not working after it had been working just fine. After researching and reading site after site, I finally found something that worked for me. If any of your kids are using low battery mode, the amount of time an app is being used will not be reported and therefore screen time will not work. Switching the phone back to regular battery mode instantly fixed my problem. Hopefully it helps some of you.

Totally agree. Not working at all. Plus I wanna set different down time for a single day but this has not realized after so many iOS updates. Totally disappointed. The IT engineers charging this part should be fired.

Please please report this to Apple. Someone posted the link where you actually report to them all issues which I did after it was posted. With all your technical specifically laid out issues maybe they will notice and fix it. I reported too but mine wasn’t as near as formal and laid out as yours

I had the same issue and thought that it started after upgrading to ios14.4. But I was wrong.

The approvals for the additional screen time requests of my doughter didn't work anymore if I accepted on my iPgone. It was also not possible to access her screen time settings and log from my iPhone anymore. There was just an endless spinning wheel.

I followed many tutorials trying to fix it, re-installed my iPhone, the iPhone if my daughter and also her iPad. No success.

But today I found the solution: Some time ago, she added me to the "blocked contacts" list of facetime. The consequence was: (1) If I called her via facetime it didn't ring on her side anymore, and if she called via facetime my phone was ringing, but no connection could be established (2) she didn't receive any iMessages from me anymore, but I could still receive from her (3) the screen time parental control was broken.

After removing me from her Blocked Contacts list of facetime everything works fine again.

Have had this issue with 3 phones. It started with the last iOS 13 update just before 14. I have had several calls with senior advisors in custom ore support, along with Engineers.

We are still trying to resolve this. Apple has told me a few times, this is the first they are hearing of this.

Yes, that is a great idea. It has been months, and nothing done. We have the problem directly with my daughter's ipad air 2 after the update. Cannot set app limits. Come on Apple, don't mess with our children. That's exactly the way to lose customers.

Yeah, that's what mine has looked like for ages. Can't remember the last time I saw screen time working. I still get the weekly alert, but then click into it and cannot see anything - I see the "As this device is used, screen time will be reported here" bullshit message. Something is obviously not working with their screentime. Wish they'd fix it.

I have the same problem. For example, I set 5 min for Ibis paint x everyday, but the kid used 4.5 hours. Shown in photo.

I have tried directly on their devices as well with no luck. 😔

I have this same exact problem too and it’s only for one child

I can adjust the settings on the child’s device and it works but when I open screen time on my device it resets and nothing works anymore until I setup all the parameters on child’s phone again

Just did the most recent update with high hopes it would correct this issue. Unfortunately it did not.