Screen Time not working after update

I am having problems with Big Sur and screen time. Apps that are completely authorized have trouble to connect to the internet (for example, zoom). There were no problems before Big Sur. I am using Mac OS 11.1

Same here. I have a XS and my two kids have XR, and every time I do an update, it's like they get out of sync and the kids phones are totally unrestricted. Usually after all are on the same update version, they seem to sync back up. However, after the 14.3 update, they're not syncing back up and kids are not restricted. I appreciate Apple providing this feature - sometimes I wonder if any of their developers, engineers or executives have young kids - but either they don't or this is a feature that is often overlooked and seems to break after updates. Waiting for a fix :(

I have a similar issue. For me, I am unable to see any usage on any of the devices I have ST enabled on (see image). I have filed numerous bug reports and have since heard nothing back. I hope this issue is fixed. It's been going on a while.

ScreenTime is COMPLETELY broken in macOS Big Sur 11.2. I have a brand new MacBook Pro, and, despite being a cloud computing architect with 30 years tech experience and a 15-year mac user, I can not get child controls to work on an account I have setup for my son. It's broken even when I turn OFF the controls. Here's some issues:

• Downtime is just a complete UI failure. I want to allow him to use his devices ONLY from noon - 1, and 5-8pm during the week, and from 9-8pm on weekends. i'd like to set durations for each program. I've just had to set this up in a Microsoft account, where I can define multiple allowed times per day when use is possible, but then limit the duration of specific programs individually. How can the Apple design be SO MUCH WORSE than what Microsoft was able to come up with, which is just intuitive and obvious? Having one downtime for each day, when the downtime crosses the midnight boundary, is just incredibly confusing. I have tried to <day> = 8:00pm to 5:00pm, to indicate only 5:00pm to 8:00pm on that day should be allowed, but this doesn't seem to work, and it's just completely non-intuitive.
• Safari and Chrome are not listed as apps. There really should be a way to jus say "Allow these completely during these times" or "disallow all use" or "allow but use per-website whitelist/blacklist." Instead, how to figure this out is jus completely confusing, and I'm a very technical guy.
• I'm here writing this, because I'm trying to use my son's account to setup an alternate user on GitHub to test some team logic pretending to be him, and just want to use multiple websites. But, I'm getting blocked, in both Safari and Chrome, even for a simple Google search. 1Password can't download. Some sites work and others don't. I can't figure out how to say "allow all sites, but just block these few". I have turned off Downtime, turned off App Limits, and then I go back to his mac account, and I STILL can't use Safari or Chrome, getting strange messages. It's just completely broken and unusable.
• I have seen this behavior before, where modern websites reference dozens of different internal links to work, including many calls out to trackers or ad systems which if denied just break the website and make it unusable. Any child protection system can't break every website anyone wants to use when it's turned on, or we will do what I've always had to do each time I've tried to use Apple's parental controls in the past - they are SO BUGGY in causing random things to break all over the place with no idea as to why, you just have to turn them completely off in order to use the account, then you're left with ZERO protection for your child!
• I love Apple. I use a MacBook daily and love it. But, their parental controls have always just SUCKED. How can Microsoft come up with a more usable variant of this - it's unreal. What I want is simple.
  • I want to define multiple times during the day when controls are in or not in effect. This needs to differ by day. For example, I currently want to allow use noon-1pm and 5pm-8pm on Mon, Wed, Fri, and 9am-8pm on Sat, Sun. I can do this on Microsoft, why not with ScreenTime?
  • I'd like to set duration limits on each Program or Website, so I can say "you can use this 2 hours within your 11 hour window today". For an App, that means it's open and running. For a Website, it means that website it open in a tab in any browser. Seriously, how hard is that?
  • if I turn on parental controls, I shouldn't have random features of the OS or other programs not related to those specifically banned just randomly break, because behind the scenes some firewall rules are blocking traffic which is needed for the service or website to work, but is not the primary app or website shown in the address bar, so I have no way to know why something isn't working (and then have no alternative often to just turning off all controls).
  • What I MOST want to do sounds pretty simple, and it should be equally as simple to configure, and it should work. Here it is: "I don't want my son to be able to watch youtube.com during school hours!" - I can take away his devices when he's asleep, but I can't watch over his shoulder when he's on a computer 24x7, as he's using it for school. So, it should THE PRIMARY USE CASE TESTED to simply disable a website in any browser, by just entering it's domain, and any child-domains should be included (i.e. "deny youtube.com", should mean "www.youtube.com", "other.youtube.com", etc).
  • I should be able to specify, for each specific item, if that is per-device or across all managed devices. So, I want "block *.youtube.com from 8-5 Mon-Fri - across all devices / accounts associated with this child", or "Allow <game> to be used 2 hours today on either mac or iPad or iPhone cumulatively, not 2 hours per device."

Doing simple and obvious things should not be so difficult, and cause so many unexpected side-effects which break MANY things that you can't really turn it on.

This should not be so hard.

Totally agree. Not working at all. Plus I wanna set different down time for a single day but this has not realized after so many iOS updates. Totally disappointed. The IT engineers charging this part should be fired.

More issues I forgot to mention on my last post. On my son's macOS account, where i enabled ScreenTime ONCE - even after turning it off, the account remains so broken as to be unusable, both when ScreenTime is off or on.

• Most Safari and Chrome websites are broken and unusable.
• I can't use email, against any account but his iCloud child account, which we don't use at all. He has both a school and personal account on two separate Google Suite setups, which require what I think is an OpenID configuration, so when email tries to authenticate to Google, so Google will trust the mail client, via a handoff to the browser, this just fails each time with a mysterious error. So, mail is unusable.
• Even when I go in and completely disable ScreenTime, turn off all ScreenTime options, everything remains broken, even if I log him out then back in. So, it's doing some type of destructive modification of user settings, which is breaking stuff everywhere.

Have had this issue with 3 phones. It started with the last iOS 13 update just before 14. I have had several calls with senior advisors in custom ore support, along with Engineers.

We are still trying to resolve this. Apple has told me a few times, this is the first they are hearing of this.

Yes, that is a great idea. It has been months, and nothing done. We have the problem directly with my daughter's ipad air 2 after the update. Cannot set app limits. Come on Apple, don't mess with our children. That's exactly the way to lose customers.

Yeah, that's what mine has looked like for ages. Can't remember the last time I saw screen time working. I still get the weekly alert, but then click into it and cannot see anything - I see the "As this device is used, screen time will be reported here" ******** message. Something is obviously not working with their screentime. Wish they'd fix it.

I have tried directly on their devices as well with no luck. 😔

I have this same exact problem too and it’s only for one child

I can adjust the settings on the child’s device and it works but when I open screen time on my device it resets and nothing works anymore until I setup all the parameters on child’s phone again

Just did the most recent update with high hopes it would correct this issue. Unfortunately it did not.

I’ve started having this issue on my XS as well this week. It’s extremely frustrating because I have to keep myself focused during the hours I set limits, but need quick access to certain apps.

My screen time won’t either, it worked on the latest release on my old iPhone 11 Pro Max, however on my iPhone 12 Pro Max it will not work