You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t connect to Ford Sync anymore

I used to be able to connect via Bluetooth to my 2012 Ford. I was also able to plug into the Sync system to play music. However after a few updates from Apple, I can no longer use the blue or the Sync function. Ver frustrating! Any suggestions?

iPhone 6s

Posted on Sep 30, 2020 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2020 8:53 AM

FWIW, my iPhone 11 Pro with iOS 14 still works with the Microsoft Sync

system on my 2012 Focus either with Bluetooth or USB.

Note that for USB the iPhone needs to be unlocked before

it will work. If it is on the lock screen it won't work with

USB.


As for Bluetooth, the 2012 systems have always

been a bit funky and you may need to go through a full

device removal from Sync and then re-add the phone.

2 replies
Question marked as Top-ranking reply

Sep 30, 2020 8:53 AM in response to Erw518

FWIW, my iPhone 11 Pro with iOS 14 still works with the Microsoft Sync

system on my 2012 Focus either with Bluetooth or USB.

Note that for USB the iPhone needs to be unlocked before

it will work. If it is on the lock screen it won't work with

USB.


As for Bluetooth, the 2012 systems have always

been a bit funky and you may need to go through a full

device removal from Sync and then re-add the phone.

Can’t connect to Ford Sync anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.