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POlovemath Author

Level 1

4 points

MacBook Pro 2020 screen has an error with True Tone?

I have a new Macbook Pro 2020 and It has an issue that the screen suddenly turn green and comeback normal in an extremely small interval of time. When I turn off True Tone and the issue has gone. What is the problem here? The hardware of software?

MacBook Pro Retina

Posted on Oct 2, 2020 9:25 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Oct 3, 2020 1:00 AM

This could be a hardware or a software issue. You can use some basic troubleshooting techniques (shown below) to see whether one of them addresses the issue. If it does then the issue had to have been related to software-

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Axel F.

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MacBook Pro 2020 screen has an error with True Tone?

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