You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Ever since upgrade to 14, my Apple TV 4K requiring restarts every 1-2 hours or else starts randomly freezing video playbacks. This is across all apps - HBO Max, Netflix, YouTube, and Peacock
Internet is clocking 150MBS download speeds and everything else is working fine.
What can I do fix this? It is pretty annoying.
Apple TV 4K, tvOS 14
POSSIBLE OVER HEATING:
Put your hand on top of the Apple TV device, check if it is hot.
If the fan (rotary fan in the bottom layer of the Apple TV 4K device is not working well, it will cause the device to overheat and that will make it restart after a few hours of using, especially if you are watching 4K video material or playing games on it.
If there is something next to the Apple TV device that is radiating heat, take it away.
POSSIBLE OVER HEATING:
Put your hand on top of the Apple TV device, check if it is hot.
If the fan (rotary fan in the bottom layer of the Apple TV 4K device is not working well, it will cause the device to overheat and that will make it restart after a few hours of using, especially if you are watching 4K video material or playing games on it.
If there is something next to the Apple TV device that is radiating heat, take it away.
Apple TV 4K requiring restarts every 1-2 hours or else starts freezing video playbacks
