My beats flex won't work with my macbook pro.

Ok I finally got it working with my macbook pro.

• First forget the beats flex on everywhere, iPhone, Macbook, iPad etc.
• Then connect first on macbook then other devices.

After this it started working with macbook fine but switching to macbook from iphone was not painless on first try, need to adjust things on macbook. But after second switch between them it was somehow normal.

Maybe better support will come with Big Sur.

I have the issue and posted about it, i can connect and pair directly to the MacOs (Mojave) Macbook Air 2018 -- however it won't Pair when its in Synch with IoS devices, and the swapping of Audio using the ICloud Accounts currently does not work (maybe Apple can fix this?) I can swap from Iphone to Ipad Audio using the iCloud account fine -- for the Macbook Air i had to remove the Bluetooh entry created fully and re-pair from scratch ... now i cannot connect to IOS devices however :(

I finally got this to work after about 1/2 hour on the phone with Apple Support. They had me reset the beats by holding the power button and the volume down button until I got a flashing red led. Then I created a new user on the Mac and connected the beats while using the new user. That fixed it even after deleting the new user and using my old account.

I am having the similar issue. It will connect to my '17 iMac and my '19 16" MacBook Pro, but neither of them can select the BeatsFlex for audio. It appears to timeout trying to redirect the audio

• Connected to iPhone first
• Updated both iMac and MacBook Pro
• Restarted both iMac and MacBook Pro
• Tried turning off BlueToot on the iPhone

Nothing I did would result in being able to switch audio from either MacOS device to the Beats Flex.

I have to imagine this was tested, no?

I had the same issue with my brand new beats flex and my MacBook (Catalina 10.15.7).

Neither resetting them (power button and volume down button for 15 seconds) nor disabling bluetooth on my iPhone, iPad (including power off my atv 4 and watch 4) helped in the first place.

My last try was dow restart my MacBook Pro (15" late 2013), log-in, (also switched of w-lan – only for sure), and then immediately hold the beats flex power button for 3 seconds, and add the beats flex inside the bluetooth control panel. They got connected but I could not transfer any sound to them and few seconds later they get disconnected again (but staying in the list of active devices). I give them another try spotting an Options button at the right with activated "Automatic Ear Detection" (that only make sense for headsets like AirPods or Powerbeats Pro). I disabled that option. And now anything works fine.

I have switched off bluetooth on my iphone and ipad where I have successfully connected the beats flex, and then, I have restarted my MacBook Pro, went to bluetooth and added it without a problem. Before this, I was also struggling with the connection, but it helped!

I can get them to connect to my MacBook Pro, however, they're clearly using the phone audio connection for media. Sound is very flat and slightly muffled when listening to music on my MacBook, whereas it's rich and clear when connected to my iPhone or iPad. I tried removing the Flex from all my devices and connecting first to my MacBook, but the audio issue persists. It's clearly not a hardware issue, as the sound is great when connected to my iPhone, so hopefully either a firmware update, or a macOS update will resolve this.

After rebooting a couple of times, I've found that the audio connection just isn't stable with my MacBook Pro. Sometimes the audio is fine, sometimes it's flat and tinny. These have only been out for a very short period of time, so I'm looking forward to updates to address and resolve this issue.

I tried that, but it didn't work. Like the original poster, I was able to get it to connect to bluetooth on the Mac and it shows up under the sound preference panel, but when you select it, nothing happens.

Meanwhile I found out, that that "Ear Detection" option activate/de-activate the magnetic pause feature (similar to the put out-of-your-ear-pause-AirPods-feature). Now as they are well paired and connected, I tried to re-activate that option and it worked well with Music-App. But at my first pairing it was necessary to deactivate that option.

Another issue on Mac is using the headsets microphone. That switches audio to low quality mono sound. If you want to fix it, I recommend to switch sound-input to another device (like internal Mic). You can recognise that "LQ voice-chat-mode" at the sound output system control panel witch does not show the balance control anymore, if You switched to that mode.

I was having the same issue. I upgraded my Mac OS X Big Sur And now the Beats Flex work perfectly with both my iPhone and and MacBook pro. I think it has something to do with compatibility with the new chips they are using in the beats flex. Note, if you used the beats flex with your iPhone last you will have to disconnect from the Bluetooth menu on your phone and connect again using the Bluetooth on the MacBook. Hope this helps

I had the same problem. Easy to fix by removing the earphones from other devices (iPhone, iPad) and pairing with the MacBookPro first. Keep in mind that you have to "Press and hold the power button on your earphones. When the indicator light flashes, your earphones are discoverable".

I noticed the same thing, but the audio quality of the headphones were terrible so I didn't trouble shoot that issue much more. I'm also running a MBP with 10.15.7 (Catalina)

same here. It connects to my two iphones and to my ipad, but struggles to connect to my mac

After turning off bluetooth on all other devices where I had the beats flex already connected earlier, restarting my mac, I could connect the headset, and now it works. Let's see how long :)