itunes not detecting iphone 12

Hey there guys, I actually tried that and the device doesn’t show in my computer either. It’s the strangest thing. It charges, so it’s clearly connected but the system doesn’t “see” it even though I get an active charging indicator.

The announcement of the death of iTunes has been somewhat exaggerated. It has been replaced in macOS Catalina and Big Sur. See What happened to iTunes? - Apple Support for details. It remains available for Windows and older versions of macOS.

tt2

I just figured it out for my iPhone 12Pro Max...

Go into Finder, click on the iPhone 12....it'll ask to trust the computer, then put your phone access code in, and open iTunes.

Once it's recognized in Finder, it'll be accepted in iTunes.

Hope that helps. It did for me.

Just spent an hour on the phone with tech support about this. I was told that macOS High Sierra is not compatible with iOS 14.2. I have a hard time believing that it's not a bug. If it is truly not compatible, it shouldn't have taken tech support an hour to tell me that.

Just wanted to say that I'm having the same issue Iphone 12 Mini running AMD Ryzen 5 PC

Sometimes I have managed to connect but the connection can fail halfway through transferring files. All brand new cables, brand new phone and happens the same on several different USB ports so this is not an old cable or "bit of fluff"

Just in case any apple support check the threads I thought I would add my issue to the list of many others.

OMG this solved it! iphone12promax macbook early 2013 usb to lightning.

Under Finder Preferences go to Locations then tick CDs, DVDs and iOS devices.

Then it prompt you to 'Trust'

Solved. Thanks bbmb305!

i have an OLD iMac (late 2012) that is running Catalina 10.15.7

in this IOS itunes is "moved" to "music" (don't delete your iTunes cuz you'll lose all your music!!)

you'll detect your phone in Finder...just like any other drive in Locations.

from there you can backup, sync..etc

hope this helps. if you're not running Catalina...yea i know..this is useless.

good luck

I use 2015 iMac (Catalina 10.15.7) with USB to lightning that came with XR.

After read Delirium1881's post I found that my new iPhone 12 is in a "Relocated Items" folder. I was able to "Trust" the iPhone 12.

In this folder there is a file "What Are Relocated Items?" It says: During the last macOS upgrade or file migration, some of your files couldn't be moved to their new locations. This folder contains those files."

I had 2011 MacBook Pro/ iMac migration 2 months ago.

I am using 14.2 on a brand new 12 pro max...thats not the issue. Also am runngin on an Intel processor. The trust question comes up, the new device explorer window pops open and i can copy photos off my phojne. Juts cant see the small grey square that represents an iphone and i cant restore from my old backup. Only way is to transfer....Am using same cables that backed up the 11 pro max on the 12...doesnt detect.

Did you ever get it to work?I have the same computer and phone and cannot get to recognize anything. It does so briefly and even asks to trust device. But nothing shows in iTunes.

Tried the finder method to no avail.

Yeah, I'm trying to avoid a complete reset as I'm not 100 percent confident that the iPhone will stay connected to iTunes to restore from the one backup that I actually managed to get.

I tried an over-air update to iOS 14.3 today to see if that would help. It didn't. That said, I did eventually manage to get a wireless backup on my computer. It took a couple of hours, but at least I do now have a recent encrypted backup.

Anyway, at least I can sync to iTunes with a cable, and backup wirelessly. A fix would be nice, though.

I ran into the same issue with my iPhone 12 Pro Max connecting to my MacBook Pro. Try the following to resolve the issue.

1.) Connect iPhone to the MacBook Pro (I used my USB to Lighting cable)

2.) Open "Finder"

3.) On the left side under "Locations" select your iPhone

4.) Select "Trust" in Finder and on your iPhone (If you use a PIN it will ask you to input)

5.) Open "Music" on the MacBook Pro (You should now see your iPhone)

Regards,

IamALNB

I have an iPhone 12 Mini and when I connect it to my laptop (Ryzen 5 3500U so it's possibly not an AMD issue) it works almost perfectly (aside from the normal iTunes idiosyncrasies) but doesn't show an actual image for the iPhone, just a generic grey image like this:

Could it be that apple have given up on iTunes for windows? Seems a shame if they have.

Hello,

If you have a Mac you can just go into Finder => iPhone 12 Max Pro = > Click "Trust" and on iPhone trust the computer. This will allow you to begin to sync your iTunes.

I hope this help.

iTunes 12.11.0.26 on Windows 10 DOES see my iPhone 12 Pro. I can backup my iPhone 12 Pro to my Windows PC without any difficulty.

What iTunes12.11.0.26 FAILS to see is the 72 GB of music that I transferred from my iPhone 6 to the 12 Pro. It's definitely on the phone; I can see it and the music app can play it. But, as far as iTunes on my PC is concerned, that 72 GB is unused, available space.

I don't know anything about Macs, except that I do not own one.