iPhone 12 not getting notifications

I set up my new device, and my notification settings are turned on and the same as my previous phone, but I am not getting notifications on the new device. My old device, connected to Wi-Fi, is getting notifications. Again the settings I checked and they are all the same on both devices.


Can someone please help me to get my notifications?


Thank you

Posted on Oct 23, 2020 7:39 PM

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Posted on Nov 3, 2020 9:59 PM

Ok, update! So as I've opened each app, I've started to get notifications for those apps. That seems to be the trick for me. I have my old phone next to the new phone. When I get a notification on my old phone and not the new phone, I open the app on the new phone. Usually it asks me to sign in and that's what's holding up the notifications (maybe).


254 replies

Oct 28, 2020 10:13 AM in response to mickeddie

Hey mickeddie,


We see that you're not getting any notification on your new iPhone 12, and we'd like to help!


Please double check all the steps that are offered from the article here: Use notifications on your iPhone, iPad, and iPod touch


Be sure to also check out the bottom section that says 'If you don't see notifications for a specific app' for additional steps.


Let us know if this helps!


Warm regards.

Nov 18, 2020 7:00 AM in response to Cmoran1983

Again the only other thing I can offer is to make sure notifications are turned off on your previous iPhone as well as clicking on each app you would like notifications for, I found most of them I had to re-sign in without face ID… I know like somebody said this is a brand new expensive phone and should not have these problems and I couldn’t agree more.

Nov 18, 2020 7:04 AM in response to Colinnnn

Well I can’t figure out what the heck to do because I had an Android and I reset it and am still facing this issue and for me it is only Facebook marketplace crap. I have logged in and out hundreds times and even reinstalled twice, no change. Even reinstalled the app back on the android and was getting notifications. So bizarre! How could one thing be an issue only on the iPhone 12 series and Apple asked me to call Facebook!

Nov 19, 2020 6:56 AM in response to Leanne_68

Hello we own a cell phone repair shop, we are noticing this issue a lot with iPhone 12, 12 pro, and 12 pro max. Including with my personal 12 and my wife’s 12 pro max. Notifications are not working. I will receive a text and never be notified, or a message on Facebook, etc. I am hope there will be an update soon. All the settings of the phones I have looked at including my own have all been proper. Matching exactly what our other iPhones had. I checked customers phones and their setting were also proper. This is not a user error. This is a software issue.

Nov 19, 2020 7:43 AM in response to amachael

This is exactly what is happening to me. I get mixed results when opening individual apps. But not even the messaging app notifications are working correctly. Phone unlocked. get notifications as expected. Sound and vibrations. Phone locked. I get nothing from messaging app. It's frustrating for a brand new 1k phone to not work correctly fresh out of the box.

Nov 19, 2020 8:12 AM in response to dayna295

bought iPhone 12...was getting notifications, yesterday all notifications in iMessage and Facebook Messenger stopped. Email notifications all stuck, open the phone and they come in all at once.


£800 phone and don’t get notifications? As with everyone else, checked all settings and all are correct. Notifications fine on watch and iPad but don’t carry iPad about with me and shouldn’t have to on a nee phone. #helpusouthereapple

Nov 19, 2020 1:43 PM in response to mickeddie

I get notifications....but that’s all it says. WhatsApp Notification

Facebook Notification etc

not a brief intro of what the message is or who’s sending it. It just says notification. Seems to occur in Lock Screen. Also wouldn’t let me type in passcode last night after restarting. I literally had to hit each number multiple times before it would register the number. Hitting the number the little dot on passcode digit lit up, but then went out again. Like I say, multiple times before it registered each digit & finally unlocked. Also speaker making funny sounds when notification sounds ping through. Super loud or distorted. And having issues with swipe to unlock working. This is my first Apple without a home button so put it down to unfamiliarity, but with all these other issues, I’m beginning to think my phone is glitched. 😔

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iPhone 12 not getting notifications

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