iPhone 12 Pro | Video on Instagram

Hi everyone!


I just unboxed my iPhone 12 Pro yesterday. I’ve filmed some short videos via the camera app and later uploaded them to my Instagram Stories.


The videos looked normal when uploading, but as soon as I posted them they suddenly appeared overexposed, super bright. I tried posting on my newsfeed to the same effect.


Has anyone else had this problem? What am I doing wrong?

Posted on Oct 23, 2020 10:03 PM

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Posted on Oct 27, 2020 1:02 AM

Hello! I was the same - only around 50% of my followers could see the overexposed video.


It appears that Instagram has fixed the problem with their latest update.


If it’s still not working, try turning off HRD. Head into Settings > Camera > Record Video > Turn Off HRD Video.


Hopefully this helps you!

56 replies

Oct 25, 2020 7:06 AM in response to sandradw

I'm having this problem too. I loved my iPhone X, but the camera on my wife's 11 was clearly better. I've been patiently waiting for the 12 Pro, looking forward to posting videos from it. I was unpleasantly surprised the first time I posted an IG story from a video stored on my new 12.


I've tried tweaking the camera settings. I guessed it might be a problem with the Instagram app, so I deleted and reinstalled it. Neither made any difference.


The only 'solution' is to shoot video from within the Instagram app. I hope it's fixed soon.

Oct 25, 2020 7:46 AM in response to sandradw

exact same problem here!

not only instagram but also in youtube, quick apps. I just show this to a tech support at apple and they said it “should” be a software issue but they arent completely sure. 

after that I did some work by myself and found out how to fix it for now. 

go to setting-camera-format


and change the format from

high efficiency to most compatible


if you do that, you wont be able to shoot videos with the whole new HDR function and 4k 60fpms 


but when you upload your videos on the third party apps such as instagram, youtube , it will look just fine. 


it is just for a temporary hot fix that I found out. 


my question is still there are some

youtube videos people uploaded few days ago with 4k 60fpms with dolby vision out there but how the **** their phone works and mine doesnt. 

it seems for some iphones it is fine but for someone elses like mine and yours arent. 


anyway change the video format for now till they fix.

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iPhone 12 Pro | Video on Instagram

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