iPhone 12 Pro | Video on Instagram

Hi everyone!


I just unboxed my iPhone 12 Pro yesterday. I’ve filmed some short videos via the camera app and later uploaded them to my Instagram Stories.


The videos looked normal when uploading, but as soon as I posted them they suddenly appeared overexposed, super bright. I tried posting on my newsfeed to the same effect.


Has anyone else had this problem? What am I doing wrong?

Posted on Oct 23, 2020 10:03 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 1:02 AM

Hello! I was the same - only around 50% of my followers could see the overexposed video.


It appears that Instagram has fixed the problem with their latest update.


If it’s still not working, try turning off HRD. Head into Settings > Camera > Record Video > Turn Off HRD Video.


Hopefully this helps you!

56 replies
Question marked as Top-ranking reply

Oct 27, 2020 1:02 AM in response to Michdok

Hello! I was the same - only around 50% of my followers could see the overexposed video.


It appears that Instagram has fixed the problem with their latest update.


If it’s still not working, try turning off HRD. Head into Settings > Camera > Record Video > Turn Off HRD Video.


Hopefully this helps you!

Oct 29, 2020 7:25 AM in response to sandradw

Hi,

same issue is not only YouTube or any 3rd party video portals

even Apple own iMovie for Mac OS has same issue - I took videos with 12 Pro in HDR mode and opened in iMovie on Mac for post production - looks so horrible, bleached. Suggestion was to switch off HDR video mode but if so that HDR feature is useless then.

Oct 25, 2020 10:16 AM in response to sandradw

Same here! I also cannot send my camera-taken videos in the Instagram DM’s with the original look, it’ll be sending it overexposed a bit as well. So I would have to take videos through Instagram to make it work. I also cannot edit or upload my videos on other apps like “Meitu” and Tiktok because I’ll be having the same issue on there. Tiktok, the videos will come out super laggy and bright. Meitu can’t even edit my videos and it won’t play them.

Oct 25, 2020 6:25 PM in response to gsafree

gsafree wrote:

I can’t believe that Apple didn’t test this

Really Instagram's task.


Don’t play the blame game just work together and fix it please

Not blame. Ownership. Apple does not own how Instagram processes uploaded video for use on "their" platform.


Would you hold Instagram accountable for how Apple manages Apple ID's? The App store?

Oct 27, 2020 12:47 AM in response to sandradw

i’ve got the same problem. Tried it on Instagram Story, normal Instagram post, and Facebook stories, doesn’t matter if it’s filmed with 0,5x or 1x always the same problem. Already called apple but they don’t know anything. Wrote messages to instagram and Facebook as well but as usual no answer..

the weird thing is as well, that not everyone of your followers sees that problem on your post.

i made a survey and from 308 people 44 saw the problem when they looked at my stories, 31 of them saw the story as they should - very normal.

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iPhone 12 Pro | Video on Instagram

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