iPhone 12 Pro | Video on Instagram

this is how a video looks in Photos. Dark and dull. and of course when it goes to Instagram or Facebook it gets overexposed as you guys are experiencing.

anyway there’s a way you can “fix” is to go to Camera>Record video>turn off HRD video.

I'm having the same issue. It's not just instagram. Youtube, facebook, even viewing on my mac. They're all bleached. Wondering if I should return my iphone 12 and get an iphone 11. Stuff in blue is from my old iphone 7. Stuff in red is from my iphone 12. This is ridiculous.

I had same problem. Video was ok when i look at Photos but when I had it posted on Instagram and Facebook it became overexposed. But when others look at my story and post it was ok like nothing wrong.

I have the same problem! I did a poll asking my followers if they saw my videos normally or over exposed and it seems like an almost even split! Very confused why that would be the case. Instagram having no real customer service is once again causing major frustration to its users!!

I'm having this problem too. I loved my iPhone X, but the camera on my wife's 11 was clearly better. I've been patiently waiting for the 12 Pro, looking forward to posting videos from it. I was unpleasantly surprised the first time I posted an IG story from a video stored on my new 12.

I've tried tweaking the camera settings. I guessed it might be a problem with the Instagram app, so I deleted and reinstalled it. Neither made any difference.

The only 'solution' is to shoot video from within the Instagram app. I hope it's fixed soon.

exact same problem here!

not only instagram but also in youtube, quick apps. I just show this to a tech support at apple and they said it “should” be a software issue but they arent completely sure. 

after that I did some work by myself and found out how to fix it for now. 

go to setting-camera-format

and change the format from

high efficiency to most compatible

if you do that, you wont be able to shoot videos with the whole new HDR function and 4k 60fpms 

but when you upload your videos on the third party apps such as instagram, youtube , it will look just fine. 

it is just for a temporary hot fix that I found out. 

my question is still there are some

youtube videos people uploaded few days ago with 4k 60fpms with dolby vision out there but how the **** their phone works and mine doesnt. 

it seems for some iphones it is fine but for someone elses like mine and yours arent. 

anyway change the video format for now till they fix.

Same issue here folks this is horrible !

over exposed on IG and FB ! Please let us know what we can do !

over exposed while loading video up on stories etc spent sooo much for this and issues from gate

thx !

Same here! I also cannot send my camera-taken videos in the Instagram DM’s with the original look, it’ll be sending it overexposed a bit as well. So I would have to take videos through Instagram to make it work. I also cannot edit or upload my videos on other apps like “Meitu” and Tiktok because I’ll be having the same issue on there. Tiktok, the videos will come out super laggy and bright. Meitu can’t even edit my videos and it won’t play them.

I can’t believe that Apple didn’t test this . I believe that Apple engineering needs to work with Instagram/Facebook and come up with a solution. I called Apple and they said call Instagram. Please don’t point the finger at each other and work together for a quick resolution because this is a big deal . Don’t play the blame game just work together and fix it please

gsafree wrote:

I can’t believe that Apple didn’t test this

Really Instagram's task.

Don’t play the blame game just work together and fix it please

Not blame. Ownership. Apple does not own how Instagram processes uploaded video for use on "their" platform.

Would you hold Instagram accountable for how Apple manages Apple ID's? The App store?

They should test with all the companies that have Apps in the App store and Facebook and Instagram have been downloaded for years.. I have worked in Voip for years and we had labs to test out our new products with other companies to make sure you could make a Voip calls between different manufactures. This is not VOIP but the same type of cooperation should used . That's why Apple should work with these companies.

That's why Apple should work with these companies.

Cooperate? Yes. Assist when asked? Yes.

Be responsible for successful integration? No. Absolutely not.

Once the app launches, Apple's responsibility ends.

Using your logic, every app developer with an issue would sit back, blame Apple and wait for Apple to resolve.

i’ve got the same problem. Tried it on Instagram Story, normal Instagram post, and Facebook stories, doesn’t matter if it’s filmed with 0,5x or 1x always the same problem. Already called apple but they don’t know anything. Wrote messages to instagram and Facebook as well but as usual no answer..

the weird thing is as well, that not everyone of your followers sees that problem on your post.

i made a survey and from 308 people 44 saw the problem when they looked at my stories, 31 of them saw the story as they should - very normal.

Hi,

same issue is not only YouTube or any 3rd party video portals

even Apple own iMovie for Mac OS has same issue - I took videos with 12 Pro in HDR mode and opened in iMovie on Mac for post production - looks so horrible, bleached. Suggestion was to switch off HDR video mode but if so that HDR feature is useless then.