iPhone 12 Pro | Video on Instagram

Hi everyone!


I just unboxed my iPhone 12 Pro yesterday. I’ve filmed some short videos via the camera app and later uploaded them to my Instagram Stories.


The videos looked normal when uploading, but as soon as I posted them they suddenly appeared overexposed, super bright. I tried posting on my newsfeed to the same effect.


Has anyone else had this problem? What am I doing wrong?

Posted on Oct 23, 2020 10:03 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 1:02 AM

Hello! I was the same - only around 50% of my followers could see the overexposed video.


It appears that Instagram has fixed the problem with their latest update.


If it’s still not working, try turning off HRD. Head into Settings > Camera > Record Video > Turn Off HRD Video.


Hopefully this helps you!

56 replies

Oct 25, 2020 2:16 PM in response to Bambamlambchops

I can’t believe that Apple didn’t test this . I believe that Apple engineering needs to work with Instagram/Facebook and come up with a solution. I called Apple and they said call Instagram. Please don’t point the finger at each other and work together for a quick resolution because this is a big deal . Don’t play the blame game just work together and fix it please

Oct 25, 2020 8:02 PM in response to LACAllen

They should test with all the companies that have Apps in the App store and Facebook and Instagram have been downloaded for years.. I have worked in Voip for years and we had labs to test out our new products with other companies to make sure you could make a Voip calls between different manufactures. This is not VOIP but the same type of cooperation should used . That's why Apple should work with these companies.

Nov 10, 2020 10:19 AM in response to sandradw

Same problem here! The whole reason I got this phone was to enable me to take high quality photos and videos for my Instagram page, because it’s my business. Photos seem to be posting ok to both the feed and stories but videos are completely overexposed in both, as well as in Facebook. Incredibly frustrating as this largely defeats the point of getting the phone!!

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iPhone 12 Pro | Video on Instagram

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