Level 2

183 points

iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

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RubusArcticus

Level 1

4 points

Posted on Feb 7, 2021 2:25 AM

But only using one app for less than 15 minutes (e.g. reading the news) and the device overheating to the point that it’s too hot to touch is not normal. I have been told borh by the reaeller and Apple Support that this device needs to be repaired. I suggest everyone who experience inreasonable overheating woth their iPhone 12 Pro return it to be repaired or replaced. This is surely a manufacturing error, something’s wrong with a batch of devices.

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Dogcow-Moof

Level 8

36,821 points

May 19, 2021 2:14 AM in response to Gnolivos

I never said there wasn’t, but getting it out of direct sunlight would help even more.

Gnolivos

Level 1

4 points

May 19, 2021 2:59 AM in response to Dogcow-Moof

“There is nothing any phone can do to counteract the heating effect of direct sunlight.”

Lighter case color. You’re welcome!

May 19, 2021 5:22 PM in response to dblggogs

My 12 pro max seems to overheat sometimes, and it makes my screen go dimmer and I can’t change it. I think it’s because of the heat. Not 100% sure.

Dogcow-Moof

Level 8

36,821 points

May 22, 2021 5:33 AM in response to iSan23

To be clear, don't complain here at this web site, do it at the link:

Feedback - iPhone - Apple

Dogcow-Moof

Level 8

36,821 points

May 27, 2021 1:40 PM in response to Bean_John

Yes, and what are you doing with it?

For example, if you're on a Facetime chat, it will heat.

If you're playing an action video game, it will heat.

If you're using 5G, it will heat.

Dogcow-Moof

Level 8

36,821 points

May 27, 2021 11:24 PM in response to jeevesh21

It will heat when charging but shouldn’t “overheat.”

Are you seeing a message saying it needs to cool?

Gnolivos

Level 1

4 points

Jun 11, 2021 5:37 AM in response to Disorderzone

Do you have 5G in your area or does the phone always display LTE (or even 4G). ?

iSan23

Level 1

5 points

Jun 13, 2021 10:56 AM in response to Gnolivos

It would be better if someone makes a YouTube video of this overheating issue so it reaches wider audience and apple will it seriously. You know, the discussions happening here is just limited..

Gnolivos

Level 1

4 points

Jun 13, 2021 3:42 PM in response to kaykid

Well darn that’s terrible news. Argh. I don’t even get that message but I know it’s overheating because it dims the display until I cool it indoors.

What temps outside when you did this?

Ropen

Level 1

33 points

Jun 13, 2021 5:03 PM in response to dblggogs

The overheating has gotten worse after the new lossless/hi res and Dolby atmos release, with higher celular usage and constant downloads it’s back to the old overheating warnings 😭

kaykid

Level 1

10 points

Jun 30, 2021 8:43 PM in response to Gnolivos

One more thing that I failed to mention regarding the Egypt trip-- I removed the phone cover. That may have helped with potential overheating..

Oct 4, 2021 8:28 AM in response to Dogcow-Moof

That has been exactly my experience with one addition. When the phone is connected to power it hears up so much that it turns itself off after about 20 minutes. Really useful on a long trip.

Dogcow-Moof

Level 8

36,821 points

Oct 10, 2021 8:59 AM in response to Sinesappel

That won’t happen unless you are also running an app that is using a lot of power or the phone is in direct sunlight.

dblggogs Author

Level 2

183 points

Oct 24, 2020 4:27 PM in response to EndrBoy17

Thanks for the reply! I’ve been charging with the standard 20w brick with the MagSafe charger exclusively with the 12 pro. Trying to cut back on that battery degradation this year! I understand the possible link to background app refresh however my settings have remained the same for background app refresh with my X, XS Max, and 11 pro max. So I don’t believe that would be the issue. Also the overheating I am speaking to tends to occur when the phone is not charging and is under very minimal load, things like browsing Instagram, safari, news and even just replying to messages. I feel very confident it is most likely a hardware issue as someone else in my family isn’t experiencing similar issues with their 12 pro. However I definitely wanna wait and see if maybe it could be a software bug, but it sounds like my situation may be an outlier which leads me to think it could be hardware related. Thank you so much!

Dogcow-Moof

Level 8

36,821 points

Oct 26, 2020 4:25 AM in response to Thisislacey

Just because the device is warm or even hot doesn't mean it is "overheating."

What makes you think that it is "overheating?"

Specifically when using 5G radios the phone is likely to be warmer than you are used to with past phones.

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iPhone 12 Pro Overheating