iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 2:25 AM

But only using one app for less than 15 minutes (e.g. reading the news) and the device overheating to the point that it’s too hot to touch is not normal. I have been told borh by the reaeller and Apple Support that this device needs to be repaired. I suggest everyone who experience inreasonable overheating woth their iPhone 12 Pro return it to be repaired or replaced. This is surely a manufacturing error, something’s wrong with a batch of devices.

Similar questions

1,549 replies

Nov 10, 2020 9:15 AM in response to dblggogs

Hi, I’m facing the same issue with my iphone12.

usually I remember with my old iPhone 8, I only had these problems from time to time when I was charging my phone and using it at the same time. Like while watching videos or playing games etc. However, at the moment without charging only by using some apps I feel that it’s a bit overheated. No idea what to do. Just brought it 10 days ago🤨🤨

Nov 10, 2020 10:07 PM in response to jimbomorrison

Hey! Yeah thanks for replying to me but it is the brand new iPhone 12 and it is kind of lagging and this dude have the audacity to say. “I see nothing” I literally show it to him to his face. Ah ok I’ll give it a few day to see what sup. But the apple story at North Star mall are the most unfriendliest place I ever been to. This girl who checked me in was so rude too. And add onto the guy who so called “genius help” like all he was background check it from his computer. Yikes man what a horrible experience

Nov 12, 2020 10:04 AM in response to Dogcow-Moof

Not trying to start an argument but do you have the 12 bc it seems like u don’t understand what everybody is saying I’d understand if the phone was warm from charging streaming and having a ton of extra apps running but for it to be to hot to hold in your hand is a problem especially when you’re just charging it with no background apps open and just watching Netflix on using WiFi then even without the message it is overheating I shouldn’t have to worry about my case melting because I have my phone on the charger

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.