iPhone 12 Pro Wireless Charging Issues

My new Iphone 12 would not charged wirelessly on a charger that always worked with my iphone 8 plus and still does. I read answers from this post that said to restart the iphone. Once I did that it would charge. However the next time I put it back on the charger it would not work. So now the only way to use the wireless charger is to restart it every time I want to use the wireless charger. Seems like this is a software issue and Apple should fix it. If anyone has the same problem or another way to fix it please let us know. Hopefully Apple will fix this problem. Especially since the Magsafe charger seems to damage the iphone silicone case, which I have and other issues.

First, I have to preface my comments by saying that I have my 12 in an Otterbox Commuter case, which should not have an issue since I've had the same style case on all my prior iPhones.

After reading some other articles on this, one of the things that I'm trying (and I've tried the resetting with mixed results) is turning off the Optimized Battery Charging feature under Battery Health. So far I haven't run into issues (but it's been less than a day).

In my case, my charging issues are with wireless charging in my 2020 Tiguan and my Ubiolabs charging station at home. Both were working without issue on my X, but have been intermittent at best with the 12.

Also, I use a Tzumi wireless charging pad at work and it has worked fine with my 12 even before I made any changes.

I'll post updates on my workaround after some testing.

I hope they find a fix for this soon.

Same issue with me. Spoke to a Verizon IT guy on the phone who told me to go to my nearest Verizon to exchange it. Guy at the Verizon store grabbed another customer’s iPhone 12 pro who was in the store and his was working...little put off by that. Not sure if it is in fact a phone thing or a software thing.

My 12 Pro won't charge on Mophie 3 in 1 stand charger when it's in silicon magsafe case. Charges for 10 mins and starts blinking red. I'm not buying "defective" explanation as it charges just fine on Samsung and Logitech QI chargers. It's some kind of compatibility issue likely with specific QI chipset

Just spoke to Apple, they’ve never heard of this issue and the manager said most QI chargers are not compatible with the 12!!!! I told them this was complete rubbish and so they have booked me an appointment at a store to have to phone looked at. He said the charger will be faulty, not the phone.

So far battery has held a charge and it charged to 100%. Currently having a power outage at house because high winds so haven’t been able to check if wireless is working today. Yesterday wireless was working after I did a restart.

I was having the same issue where I had to reboot my phone in order to use a wireless charger. Apple support was able to help me resolve the issue, at least it appears to be resolved (it’s only been one day so far). This is what Apple support had me do.

1. Press the volume up button once (only this button should be pressed)
2. Press the down button once (only this button should be pressed)
3. Press and hold the power button until the phone automatically shuts off (only this button should be pressed and ignore the power off slider and keep the button pressed until the phone automatically shuts off)
4. Turn the phone back on and charging works repeatedly.

I hope this works for others too.

Time will say. Resetting network setting did nothing for my Mophie 3 in 1 charger.

Basically, my situation is:

1. Mophie 3 in 1 stand, iPhone 12 Pro won't charge with Apple silicon case on it, it will charge without it. This charger used to charge iPhone XS with silicone case without any issues
2. Logitech QI charger - no issues
3. Samsung QI charger - no issues

It's hard to imagine hardware issue. If one Apple certified charger doesn't work properly anymore with MagSafe Phone / Case, I believe many other chargers using the similar coil alignment or charging chip may not work either, that's why the results are mixed across the board. For "stand" type chargers or the one where your phone is in fixed position, such issues can be more pronounced.

People talk about QI charging tech being old etc. It's old but Apple has changed charging design dramatically for 12, it literally added extra magnets, so it's not 1:1 comparison anymore.

I'll test my wife's phone on Mophie 3 in 1 charger once she gets to it and it may help isolate it better.

Anyway, if it's software - Apple will fix it. If it's defect on some units, Apple will replace the units. If it's a design flaw, may need to find the chargers that work for you.

Glad I came upon this thread! My phone was mysteriously not charging on two different style Qi chargers I have.

I thought it may have been the case so I took it off, but same problem.

I turned off the phone and turned it on - now it will charge again.

This is a software issue they need to fix ASAP. I never had a single issue with my iPhone 11 Pro.

I have the same issue. Two Qi chargers don’t work. A third from a different manufacturer does.

The upcoming iOS 14.2 is supposed to resolve wireless charging issues but doesn’t say what the specific issue is that is being addressed.

Hopefully next week we will find out?

preordered my iPhone 12 Pro 128GB at 5:00 am on 10/16/20. Received it on 10/23/20. Put the same case on it that I’ve used with my X, XS Max and 11 Pro (UAG Monarch) and attempted to use the same Samsung Wireless Fast Charger I’ve used with all of them. It would light up, then start blinking. Tried it with a slimmer case. Nope. Tried it without a case. Nope. Bought 2 different wireless chargers. Nope. Received a replacement device today. Still doesn’t wirelessly charge.

Unbelievable.

I had the problem the first couple of times I tried to charge it, would show the charging symbol with no increase on the percentage charges (after a while).

Today it has started to work so all good, reading some of the comments not sure a swap would fix the problem.

I have the iPhone 12 Pro, Clear Case with MagSafe, and I'm using the MagSafe Charger as well. I notice last night that it stopped charging last night. Everything was fine after performing a reboot. Hopefully this isn't something I need to do every day or so...

Well, after talking to someone at the Apple Store and doing more testing with other QI chargers I've come to the conclusion (at least in my case) my Ubio Labs charging station is the issue. Whether its the location of the coil, wattage output or the surface area I don't know for sure. The puck chargers I have at home from tzumi and vinsic (both relatively inexpensive ones) all work (though sometimes I had to adjust the phone's placement to find the sweet spot).

As for my Tiguan, once I positioned the phone as far in and to the left as I could, it's been charging fine without issue.

Hope this helps, but I agree with the comments made here that there should have been more testing done by Apple. This many folks experiencing the same issues is a definite red flag.

Apple even says on its own iPhone 12 Pro tech specs

“Qi wireless charging up to 7.5W”

so it doesn’t need a MagSafe charger.

Mine hasn’t worked with two chargers since day one, reboot don’t work and now iOS 14.2 makes no difference either.

Charging brick is 24w