iPhone 12 pro won’t wirelessly charge

My 12 Pro is brand new, too. I just got it less than a month ago and I’m experiencing the problem. Of course, it could have been sitting in a warehouse somewhere since September before I bought it. Prior to this I had the X and it worked fine. Same as you, I’m no engineer, but I question whether it’s a hardware issue related to MagSafe.

And to your point, I’m not sure I’d trust a replacement phone, anyway, come to think of it—not after reading some people’s stories about getting their phones to finally work for awhile before they stopped. I could get a new phone and have it work perfectly, then a month later, same issue.

It falls into the moderately annoying category, of defects. I've always been overly obsessed with keeping my devices charged, so the Qi has been great, not so much fumbling for cables. However, I have to be mindful, and make sure that the charging indicator is on, now, at bedtime, or when settling in for a Teams or Zoom call. Love the device, otherwise; certainly, this issue isn't going to drive me into the Android world.

I may take it to the Apple Store, fortunately just a ten minute drive, the next time it malfunctions. No sense going until the Qi quits, again. But, then, I have to make an appointment, or else go and line up for who knows how long. I'll weigh the pros and cons, once the malfunction resurfaces, as I'm sure it will.

So without having to reset my iPhone 12 Pro, I've been able to get it to charge on a wireless charging pad (for now, anyway). I realized that I had been using a 5v 1a adapter to plug my charging pads into the wall, but what I needed was a 5v 2a adapter. Now the phone is charging fine (hoping it doesn't crap out on me later). Could it really be this simple? I have a feeling that if it were Apple would just tell people this, so maybe this is wishful thinking. But for now, it seems to be working.

My experience, and only my experience, indicates it is that simple. Two things appear to be needed. A charger with sufficient output and the phone must be properly positioned on the charger. In all cases that means the phone must be horizintally close to perfectly centered and, depending on the phone, it might need to be raised above the bottom shelf by a fraction of an inch or so. My sample is much too small to know if this is correct for all problems but getting the right position against the charger charger cconsistently worked for me on all our chargers.

@see2xu exactly what happened to me just a few days ago. Charging was working some what okay, although since day one quite finicky when placing the phone on pads. Now nothing works.

Contacted Apple support today and would encourage you all to do the same.

They dont read these comments through and see there is a problem. The squeaky wheel gets the oil. So lets “squeak”.

Yeah, I see the account further up the string, where an aggrieved user took their phone to the Apple Store, where they ministered to it, then, when the problem recurred, gave him a new one.

My problem is that I don't think it's a hardware issue, thus no guarantee that the new phone will solve the problem. So, why make two trips to the Apple Store, and spend the time transferring data and apps, if I'm back where I started. Closing all the apps then power cycling it works, almost all the time when this happens, and takes a lot less time than two trips to the Apple Store. And, there's no sense booking an appointment until the issue is evident, and then, they typically have a long wait to get a slot with their techs, so I have to live with tethering it for quite a while, both the first, and second times it happens.

I wish they'd come clean about the problem, and advise us when they expect to have it solved.

Hi , I was having the same problem with my iPhone 12 Pro not changing! I found that the atoni AT1436 , the bottom of the charger slides down , Slide it down so the area is kinda in the middle of the phone , now it works just fine!

Bought 2 new wireless chargers. ONR fir home. One for office. Both for my 12MP.

lack confidence phone is charging. Indeed overnight I get a 68% charge, max.

Can Apple wake up from its slumber and help us. These are expensive items of kit with huge profit margin, put that uplift into research for the BIG problems customers experience on after sales failures.

No, it's a iOS/firmware fault. Happens to ours (both iPhone 12 Pros) intermittently. Usually, closing all the apps, then power-cycling it, will restore the wireless charging capability. It would be nice if Apple could fix the problem, but that doesn't appear to be as much of a priority as sparring with Facebook, for them. After all, the devices only cost a thousand dollars or so.

I had the same problem with my iPhone 12 Pro and alarm clock. Do you use an adapter to plug the clock into the wall? If so, be sure it’s a 5V2a adapter, not a 5V1a. Once I switched everything started working fine.

You can buy the 5V2a on Amazon. This is the one I got:

USB Wall Charger, FONKEN 3-Pack 5V 2A Power Adapter Universal Travel Charger USB Plug Cell Phone Charger Block Cube Compatible with iPhone, iPad, Google Nexus, Samsung, LG, HTC, Moto, Kindle and More https://www.amazon.com/dp/B07DCR29GN/ref=cm_sw_r_cp_api_glt_fabc_N6R9Z5G2S38CG4TEKTEV?_encoding=UTF8&psc=1

Maybe I am reading too much into "Just got a MagSafe case and charger" but that implies to me the magnets are positioning the phone exactly at the right place with respect to the charger and the power supply is of sufficient capacity. That blows my theory all to ****, based on my experience, that the phones must be precisely positioned on the charger with a healthy power supply to make them work consistently reliably.

Same problem here... last week after many months I gave up and had the phone replaced under warrantee... they did this no problem, but made no mention of it being a common problem, in fact both phone support and inshore in more than one store both advised that they had never seen this issue before... even after replacement phone, it's the same - I use a variety of brand name Qi chargers, several of which purchased from Apple direct, and I even use MagSafe chargers. Same everywhere. Reboot always fixes but it's always very temporary - often only minutes before drops again. Very upset. Just hoping this is fixed before the 13 comes out so I don't have trouble selling this lemon to achieve my annual upgrade.