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iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 6:12 AM

Have any of you tried a Forced Restart?


  1. Press and quickly release volume up button
  2. Then press and quickly release volume down button
  3. Then press and KEEP HOLDING side power button (keep holding past the swipe to shut down) until you see the Apple Logo, then let go.


Once your phone restarts and you sign back in, see if you can charge your phone on your Qi charger.

349 replies

Apr 18, 2021 3:27 AM in response to Dukeofearl_p

Sending my iPhone 12 pro in for repair before warrenty runs out. Hopefully Apple have found a hardware fix or will send me a new phone without this issue. In the begining it charged fine, now doesn’t charge wirelessly at all, anywhere. I wonder how this is not a bigger more enlightend problem, surely not everyone can be having this malfuncktion and why is that.


The supporter told me it was not a regular thing, and he had not encountered any others with this problem. Surely he is told to say this? I don’t know but now trying the last resort.

Apr 18, 2021 3:59 AM in response to joe pm

Mine is the iPhone 12, I have discovered that it only charges wirelessly when no case is attached, the case I use is thin rubber case yet it won’t work, I tried the same case with a iPhone 11 and it charges fine wirelessly so it’s not the case. The iPhone 12 does not seem to have enough power being generated through the back of the phone to work when a case is attached, there are YouTube videos demonstrating this same issue. Hopefully Apple can increase the wireless power detection of the phone via a software update. For the moment I don’t want to remove the phone case every time I want to charge it, so until a fix is generated I will go back to using lightning cable.

Apr 18, 2021 4:04 AM in response to Dukeofearl_p

I posted previously about just switching to iPhone for the iPhone 12. And finding out all of my Qi wireless chargers didn’t work to charge my phone. So after several months of trying and no luck a friend of mine who works for apple support said they hadn’t even heard of the issue. And asked me to try the MagSafe charger and see if it does the same thing. And the MagSafe charger works every time with or without case. Where all the other chargers I have will not charge the phone.


just an interesting update that may be found helpful.


even though it doesn’t solve the issue of all of the wireless chargers I already had being worthless now.

Apr 18, 2021 4:15 AM in response to Lashleym9966

Interesting, I was just watching a YouTube video about this very thing, it appears Apple have screwed all its customers by first selling the phone with no charging cable or brick and then modifying it’s own wireless charging capability to only work with its own proprietary MagSafe charger, that’s an extra $65 here is AU, wow... thanks very much Apple, a great way to deceive your customers into buying more of your products, I’m not very impressed.

Apr 18, 2021 4:57 AM in response to Dukeofearl_p

I've seen that storyline advocated, but elsewhere on the thread, other users report that the problem occurs with the Apple proprietary chargers, not just the third party ones. Doesn't change the fact that Apple has issued an expensive product with what appears to be a widespread functional defect, but it doesn't seem that they've engineered it consciously to reject generic and less expensive accessories, to force us to buy their products exclusively.

Apr 19, 2021 11:44 AM in response to Dukeofearl_p

Careful what you watch on YouTube - there's a lot of garbage there.


I own an iphone 12 Pro Max, and it DID come with a Lightning/USB charging cable which works fine plugged into any USB port. No "brick" came with the phone.


But I bought a MagSafe charger, as well as a 3.0 charging "brick", and I have the same wireless charging issue as others post here. So, again, there's a lot of BS on YouTube - don't take it all to the bank.

Apr 21, 2021 2:50 AM in response to joe pm

I ordered a new wireless charged made by Baeseus, the site promoted it to work with the iPhone 12 including a case up to 8mm thick. It arrived today and still no luck, it works just fine with the case removed but no go when fitted. My wife’s iPhone 11 works perfect with or without a case, the same case I’m using. That’s 4 seperate wireless chargers I have tested now and all don’t work with this phone while a case is fitted. So back to square one using a cable.

Apr 21, 2021 5:18 AM in response to Zeyda_in_ME

Thank. I will try the hard reset

and I do hope apple fixes this charging issue before the next phone comes out. I bought the iPhone and after 1 month of this frustrating issue sent the phone back to Apple for exchange

the new phone only charge with certain Qi chargers it still does not charge with spple magsafe . I thought it may be the case but my daughter’s iPhone 11 with the same case works just fine.

the new phone is now doing the same thing and not charging witelessly again

I hope Apple fix this problem

Apr 22, 2021 11:03 AM in response to joe pm

I just bought a 2021 Ford Escape with a wireless charging pad and had this problem. I have tried the hard reset and as others have said it is a temporary solution. I then changed how I placed my iPhone 12 pro max. I saw that if placed it with the lightning port towards me AND the phone was unlocked it did not lose connection, even when it went into auto-lock. I'll admit this was sitting in my garage, but it seemed to work.

iPhone 12 pro won’t wirelessly charge

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