iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Posted on Jan 21, 2021 4:42 PM

Sorry, but your assertion it's not the charger because it works with previous phones is the wrong analogy for iPhone 12. The charging coil in iPhone 12 is not in the same spot as it was in previous phones to accommodate MagSafe. That doesn't mean iPhone 12 isn't compatible with Qi chargers. It actually is. But it likely means your current chargers may not position the charging coils properly with the relocated spot on iPhone 12.


We had charging issues when we first got iPhone 12 and 12 Pro Max. After much research, I came to the conclusion my older chargers weren't going to work with iPhone 12. So I bought new chargers and haven't had any issues since. Our new chargers are dual coil and were repositioned to better align with iPhone 12. And this is important, many older chargers don't have higher watt QC 3.0 charging bricks. So my new chargers have 18W QC3.0 bricks. Bam, no issues charging wireless since and it's been over 2 months now.



349 replies

Mar 17, 2021 1:50 PM in response to Barryng

Regrettably, BarryNG, it's not that clear cut. We have people on this board reporting that theirs even fail to charge on Apple's own MagSafe chargers. My experience, admittedly with non-Apple equipment, and power bricks that only meet the original Qi standard, not Apple's faster-charging specs, is that they all work much of the time, but, when the fault surfaces, none of them do. I do get occasional lapses that can be quickly corrected by sliding the device on the pad or stand, but that's not a panacea - when the problem surfaces, you can spend all day looking for the "sweet spot", and get no results.

Apr 2, 2021 1:35 AM in response to joe pm

Bought 2 new wireless chargers. ONR fir home. One for office. Both for my 12MP.

lack confidence phone is charging. Indeed overnight I get a 68% charge, max.

Can Apple wake up from its slumber and help us. These are expensive items of kit with huge profit margin, put that uplift into research for the BIG problems customers experience on after sales failures.

Apr 15, 2021 6:09 PM in response to joelcw

Maybe I am reading too much into "Just got a MagSafe case and charger" but that implies to me the magnets are positioning the phone exactly at the right place with respect to the charger and the power supply is of sufficient capacity. That blows my theory all to ****, based on my experience, that the phones must be precisely positioned on the charger with a healthy power supply to make them work consistently reliably.

Apr 18, 2021 4:15 AM in response to Lashleym9966

Interesting, I was just watching a YouTube video about this very thing, it appears Apple have screwed all its customers by first selling the phone with no charging cable or brick and then modifying it’s own wireless charging capability to only work with its own proprietary MagSafe charger, that’s an extra $65 here is AU, wow... thanks very much Apple, a great way to deceive your customers into buying more of your products, I’m not very impressed.

Apr 18, 2021 4:57 AM in response to Dukeofearl_p

I've seen that storyline advocated, but elsewhere on the thread, other users report that the problem occurs with the Apple proprietary chargers, not just the third party ones. Doesn't change the fact that Apple has issued an expensive product with what appears to be a widespread functional defect, but it doesn't seem that they've engineered it consciously to reject generic and less expensive accessories, to force us to buy their products exclusively.

Apr 19, 2021 11:44 AM in response to Dukeofearl_p

Careful what you watch on YouTube - there's a lot of garbage there.


I own an iphone 12 Pro Max, and it DID come with a Lightning/USB charging cable which works fine plugged into any USB port. No "brick" came with the phone.


But I bought a MagSafe charger, as well as a 3.0 charging "brick", and I have the same wireless charging issue as others post here. So, again, there's a lot of BS on YouTube - don't take it all to the bank.

Apr 21, 2021 5:18 AM in response to Zeyda_in_ME

Thank. I will try the hard reset

and I do hope apple fixes this charging issue before the next phone comes out. I bought the iPhone and after 1 month of this frustrating issue sent the phone back to Apple for exchange

the new phone only charge with certain Qi chargers it still does not charge with spple magsafe . I thought it may be the case but my daughter’s iPhone 11 with the same case works just fine.

the new phone is now doing the same thing and not charging witelessly again

I hope Apple fix this problem

May 5, 2021 5:45 PM in response to lobsterghost1

Even forced restart doesn’t get it to work with my car wireless. It worked a week ago. Not now.


I don’t show iOS 14.5 available yet.


Their online “geniuses” act like they’ve never heard of this, and suggest yet another brand of wireless charger. Like five different types aren’t sufficient.


I’ve already made an appointment, and had them work on it, in person. Still no resolution.

May 5, 2021 5:51 PM in response to Finalmom

When you say car wireless, you mean you can't get your phone to charge on the wireless charging pad in your car? You simply may not be able to get that to work, depending on when the car's wireless charging pad was designed. Most cars never anticipated the new design of where the charging coil is exactly in iPhone 12. I have a 2019 Mercedes Benz E Class and my iPhone 12 Pro Max is now too large to even fit on the charging pad at all. But I can still plug it in to USB, so I just don't really worry about not being able to wirelessly charge in car. There's nothing Mercedes can do about it.

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iPhone 12 pro won’t wirelessly charge

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