iPhone 12 pro won’t wirelessly charge

My husband and I bought new 12 Pro phones, his has no issue with the wireless charger, mine does. Took it in once, they wiped it, reinstalled everything. Instead of having to restart every day, I now one have to restart every other day. It doesn’t work with any wireless chargers, when it’s “out”.

I spent half an hour chatting with a tech, online, and she just said get a different wireless charger. Couldn’t seem to convince her it wasn’t that, I have a total of five wireless chargers.

i have a second iPhone with the same issue

the first I sent back after a month of charging problem

the second phone was working fine fir a couple of month but even this one would not charge wirelessly using the Apple mag is charger

it seem to not stay or connect with the phone I have been using a different brand is charger it was working but now i have to power off the phone and hard reset to get it to work

but at least the lightning plug still works

ti460 wrote:

I can’t believe that this problem persists for more than half year now. @AppleSupport: When will this problem finally be fixed?

Apple Support isn't here, isn't reading these posts and won't respond to you here.

Have you updated your phone to iOS 14.5 yet? Reports of charging issues seem to have reduced to pretty much nothing since 14.5 was released.

If it doesn't help, and you've read many of the suggestions in this thread, contact Apple Support directly for help. You didn't do that on this user to user only forum.

Even forced restart doesn’t get it to work with my car wireless. It worked a week ago. Not now.

I don’t show iOS 14.5 available yet.

Their online “geniuses” act like they’ve never heard of this, and suggest yet another brand of wireless charger. Like five different types aren’t sufficient.

I’ve already made an appointment, and had them work on it, in person. Still no resolution.

When you say car wireless, you mean you can't get your phone to charge on the wireless charging pad in your car? You simply may not be able to get that to work, depending on when the car's wireless charging pad was designed. Most cars never anticipated the new design of where the charging coil is exactly in iPhone 12. I have a 2019 Mercedes Benz E Class and my iPhone 12 Pro Max is now too large to even fit on the charging pad at all. But I can still plug it in to USB, so I just don't really worry about not being able to wirelessly charge in car. There's nothing Mercedes can do about it.

I have no clue why. But more often than not, when you have an issue with the car system, you need to involve the car manufacturer, which is Honda.

Where do you live that you don't see iOS 14.5 update available?

Truly one of apple’s largest screwups and the media isn’t covering it…yet. I have wireless airplay which you’d think Apple would want working flawlessly as it’s the wave of the future. The charging pad in my car is now a no go so since I need a cord to charge…why bother?

Hi folks,

I have this issue with two out of three of my wireless chargers.

I discovered today (after trying to get the phone to connect with the charger for 5 minutes) that unplugging the charging unit for 30 seconds and plugging back in, it started charging the phone!

Restarting temporarily resolves the issue. Turning your phone all the way off and and restarting every time you want to charge your phone is a hassle. After all this time and several iOS updates, one would think this would be resolved.

Got sick of waiting for an update so I send the phone in for repair. Just got it back and now wireless charging works again (obviously). The apple certified repairman told me they changed the whole back part, and only reused camera and front panel.

My point is here I don’t think this is somthing an update is going to take care of since the way to fix it is a major hardware replace and repair. I’ll let you know if it starts to malfunction again. Best of luck to all of you.

I agree I do not believe it’s an update function. I started having problem with a new phone after a month sent it back for replacement. The replacement worked ok for about 2 months and now it is still glitchy

works fine for a while and then acts up for a few days.

but the Apple mag charger does not work at all it will not stay on the phone and charge

It’s def the iPhone. I had this and went back and forth to Apple. They tested, saw it fail then did a f/w update and reset it. I left thinking it would be ok but a week later I returned and they tested, without resetting and saw that it would not charge. They replaced the iPhone. (iPhone 12 pro)

I am currently experiencing this issue and getting nowhere with apple. They admit that it is a software issue after a lot of coaxing. I want to return the phone under warranty (although I bought it from a third party) but their only policy is to wait for a fix that may or may not materialise.

I will go back to the 3rd party but dont hold out much hope.

Essentially the problem has existed long enough to render the phone not fit for purpose and the only resolution I see is for the community to force a recall on the effected phones.

The charging is a Apple issue

I have not been successful at all using the Apple wireless charger I try several other brands as well. Presently I use an old ANKER charger and with I have to move the phone around the pad to position it just right so that I can charge but at least is charges . It’s frustrating

but I think the problem is with the hardware placement and size on the actual phone itself

apple needs to recall and fix the problem

and I hope they do this before the next phone comes out. I cannot believe that they are just ignoring this problem altogether

Same problem first I thought it was off market charging device I sent back multiple time then replaced with different brand and now my new card has wireless charger and phone becomes very hot and does not charge! I feel

like it’s the apple it’s apple issue