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iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 6:12 AM

Have any of you tried a Forced Restart?


  1. Press and quickly release volume up button
  2. Then press and quickly release volume down button
  3. Then press and KEEP HOLDING side power button (keep holding past the swipe to shut down) until you see the Apple Logo, then let go.


Once your phone restarts and you sign back in, see if you can charge your phone on your Qi charger.

349 replies

Oct 30, 2020 4:48 PM in response to Zeyda_in_ME

You did not offend me. But I gave you an honest answer. None of us work for Apple. We don't know when Apple plans to drop iOS updates. If one of us knew, we'd be prohibited from publishing it as well and the forum administrators would remove our answer and let us know we were in violation of forum rules). If somehow my answer rubbed you the wrong way, it most definitely was not my intention (I'm being nice too:-)

Nov 2, 2020 6:23 AM in response to NauticaNSD

This might not be a software issue. You'd be better off opening a support ticket with Apple to at least have it officially documented. I did with Apple and they told me to exchange it. I am exchanging mine for a new one that should be here on Wednesday. I wanted to make sure that I could exchange it during the official exchange period. Otherwise it would be treated as a repair down the road and you might get a refurbished unit as a repair.


If this is a software bug then Apple knows about it. What is shady is this might drive people to buy a MagSafe charger during the period where the fix is unavailable. I would not put it past Apple to do something like this. They already didn't include the 20W USB-C charging brick which a lot of people don't already have. They also got caught dumbing down the performance and batter life on the iPhone 6 and 7 when they released the 8 and X.

Nov 2, 2020 10:06 AM in response to LRAraiza

LRAraiza wrote:

Same issue. I have a Nanami Fast Charge stand that worked flawlessly with my previous iPhone 11Pro but with the new 12Pro it will not charge at all, have to use a lightening cable.

What happened in terms of Wireless charging after Force Restarting (not restarting, FORCE RESTARTING) your phone as has been suggested and shown to work in this thread for others?

Nov 4, 2020 9:24 AM in response to lobsterghost1

I agree that they aren't "officially" on here like other IT vendors are on their community or knowledge-base sites but they certainly read these forums and know about this.


The best thing to do is actually to contact Apple Support within 30 days of purchase (or your wireless provider if that is where you got it). That way this is documented as a problem as clearly this phone is not compatible with all Qi chargers as advertised. The feedback site is not documentation of a problem.

Nov 5, 2020 11:07 AM in response to joe pm

I just installed 14.2 and my new iPhone 12Pro still will not charge on my Anker PowerWave 7.5 stand. The charger worked flawlessly with with my iPhone XS, but the 12 Pro starts to charge and stops 1 second later. I was hoping this new ios release would fix it, but no such luck. Force restarts didn't work as many have suggested.

iPhone 12 pro won’t wirelessly charge

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