iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Posted on Jan 21, 2021 4:42 PM

Sorry, but your assertion it's not the charger because it works with previous phones is the wrong analogy for iPhone 12. The charging coil in iPhone 12 is not in the same spot as it was in previous phones to accommodate MagSafe. That doesn't mean iPhone 12 isn't compatible with Qi chargers. It actually is. But it likely means your current chargers may not position the charging coils properly with the relocated spot on iPhone 12.


We had charging issues when we first got iPhone 12 and 12 Pro Max. After much research, I came to the conclusion my older chargers weren't going to work with iPhone 12. So I bought new chargers and haven't had any issues since. Our new chargers are dual coil and were repositioned to better align with iPhone 12. And this is important, many older chargers don't have higher watt QC 3.0 charging bricks. So my new chargers have 18W QC3.0 bricks. Bam, no issues charging wireless since and it's been over 2 months now.



349 replies

Dec 28, 2020 7:41 AM in response to firozeM

So I'm not sure if maybe this could be an alternative explanation, but I used to use the charging pad integrated into the base of my HP ENVY 32 AIO, and with my new iPhone 12 Pro Max it no longer charged reliably, constantly disconnecting and reconnecting, while the charging light blinked orange.


And this is where a possible explanation comes in, that maybe is the cause of malfunctions with other chargers as well. Because when I read the explanation for the blinking light on the HP charging base, it said the following:


"Blinking amber: Metal object detected around charging area. Not charging."


So it seems that the MagSafe ring is what stops the charger from working, as it has a build-in security 'feature' to stop it from, I guess, heating up metal too much. Therefore charging any iPhone with MagSafe is no longer possible, unless, maybe, because now and then it DID still work, you place the phone juuuuust so and the distance to the ring surrounding the coil is acceptable to the charger.


Either way, is seems that Apple's claim that the new iPhones will still work with all existing chi chargers unfortunately is just not true. :-(

Jan 21, 2021 5:01 PM in response to Abraham_Tamez

I don't recall where Apple ever used the words "backward compatible." Apple said it is Qi Wireless charging capable, which it is. Can you point out where Apple actually used the words backward compatible?


Not ALL Qi chargers are created equal. There are single coil. Dual coil. Stand. Plate, etc. Some don't have QC3.0 bricks. Some which do, have lower watt bricks. You need one with at least 18W and in the case of MagSafe, it won't work unless it has a 20W brick.


Why you're still having restart to get your phone to charge suggests to me, it's either an alignment issue with not getting the coil aligned well with the new phone, or it could be a lower watt brick, which just doesn't output enough power to reliably charge your phone consistently.


What I do know for sure is that replacing my older chargers as I wrote above solved my wireless charging issues.

May 5, 2021 1:43 PM in response to ti460

ti460 wrote:

I can’t believe that this problem persists for more than half year now. @AppleSupport: When will this problem finally be fixed?

Apple Support isn't here, isn't reading these posts and won't respond to you here.


Have you updated your phone to iOS 14.5 yet? Reports of charging issues seem to have reduced to pretty much nothing since 14.5 was released.


If it doesn't help, and you've read many of the suggestions in this thread, contact Apple Support directly for help. You didn't do that on this user to user only forum.

Nov 9, 2020 5:41 AM in response to joe pm

Downloaded 14.2 yesterday, and my iPhone 12 Pro started wirelessly charging again, when it restarted, but now it has stopped accepting the Qi charge, again. I now suspect that it was the forced restart that got the function restored, albeit temporarily, as was the case before the update was released and installed.


UPDATE: Just realized that the QC3 brick had been removed from the circuit, now that it's reinstalled, everything seems to be working, once more.

Nov 14, 2020 6:32 PM in response to tvegko

Just look at the charging brick. If the brick is QC3.0 it will say so right on it. I remember seeing others post that they couldn't charge their new iPhone 12 with a Belkin Qi Charger. They tried another charger and it worked fine. It could be something with the Belkin, which honestly shouldn't be since Belkin owes its success to selling accessories for Apple products. But see if you can try a different Qi charger and it your phone charges, it's not the phone, it's the charger.

Nov 18, 2020 7:23 PM in response to DJSKI62

It's the charger and it likely only has one charging plate in it. Is the new charger you purchased one which includes at least an 18W QC3.0 charging brick and dual charging plates in it?


One of our chargers wouldn't charge either phone, so I bought two of these and they're fantastic and the phones charge perfectly on them. They also charge our Apple Watch and there's a plate to charge my Jabra Elite 85t charging case and it has an 18W QC3.0 brick and dual chargers in the main stand for the phone. Not exactly inexpensive, but it works and it works really great.

https://www.amazon.com/gp/product/B083S8418Z/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

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iPhone 12 pro won’t wirelessly charge

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