Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.
iPhone 12 Pro, iOS 14
Sorry, but your assertion it's not the charger because it works with previous phones is the wrong analogy for iPhone 12. The charging coil in iPhone 12 is not in the same spot as it was in previous phones to accommodate MagSafe. That doesn't mean iPhone 12 isn't compatible with Qi chargers. It actually is. But it likely means your current chargers may not position the charging coils properly with the relocated spot on iPhone 12.
We had charging issues when we first got iPhone 12 and 12 Pro Max. After much research, I came to the conclusion my older chargers weren't going to work with iPhone 12. So I bought new chargers and haven't had any issues since. Our new chargers are dual coil and were repositioned to better align with iPhone 12. And this is important, many older chargers don't have higher watt QC 3.0 charging bricks. So my new chargers have 18W QC3.0 bricks. Bam, no issues charging wireless since and it's been over 2 months now.
I got new chargers and they all work great with our 12 and 12 Pro Max. Saying it's a fail if the new phones don't work with 3rd party accessories some bought long ago may not be super fair. I suspect it's all about the placement of the Magsafe charger in the new phones. As customers, we'll have to move up to accessories which do work with our new phones. Technology keeps marching forward.
If this is an issue with not having the proper Qc3 power adapter for charging, why can’t Apple just say that OR include it with the dang phone! Problem Solved?
I’ve noticed some comments saying the MagSafe charger is not working either. I would assume people are just using the old power adapters with the MagSafe thinking it will work. The MagSafe does not come with the 20w power adapter which is required to work “properly”.
No. UserDMQ, it hasn't. I still experience intermittent refusals to accept input from various Qi charging devices. Closing out all the apps, then power cycling the iPhone 12 Max usually, but not always, restores the feature. Elsewhere on this chat, another user reported that they'd taken theirs to an Apple Store, where they reloaded the iOS, then, when the problem recurred, he got a new iPhone.
I may go that route. But, if the problem is endemic to all iPhone 12 models, it's hard to conceive of a new one not suffering from the same problem. And, if a more recently produced phone DOESN'T have the issue, then Apple must be able to identify what they've changed that eliminates it. Frustrating.
Same problem here... last week after many months I gave up and had the phone replaced under warrantee... they did this no problem, but made no mention of it being a common problem, in fact both phone support and inshore in more than one store both advised that they had never seen this issue before... even after replacement phone, it's the same - I use a variety of brand name Qi chargers, several of which purchased from Apple direct, and I even use MagSafe chargers. Same everywhere. Reboot always fixes but it's always very temporary - often only minutes before drops again. Very upset. Just hoping this is fixed before the 13 comes out so I don't have trouble selling this lemon to achieve my annual upgrade.
My new 12 pro max does this with a new mophie 15watt charger tried the “up/dwn side button hold” reset, and it will charge, but later it quits and you have to do it again.
lightning cable works fine. I have the latest IOS. Having to do this reset everytime you need to charge the phone is bad.
On charging stand, wireless didn't work for me if phone is upright. However, turning the phone on its side worked. On flat plate wireless charger, it always works. Rebooting did not have any effect.
Have you had your phone examined at an Apple Store?
Every location has wireless chargers, so you should easily be able to demonstrate the issue if it's truly non-functional for you.
Just wondering if you remove the case does it work vertically?
Ok I just find out that my 12 plus start charging wireless if I charge with lighting cable, put at wireless charger and then disconnect lighting cable, weird. Had you tried
Thank you so much. I restarted and worked!
It won’t work for long. I have to restart phone almost daily so it will charge wirelessly.
I love Apple.. fix this wireless charger issue now...!!
Samsung21 is catching up.. me too I just using “ Forced restated to fix my 12 Pro Max ..
the charger won’t work if you plug it into a multi usb device. It needs its own plug directly plugged into the wall.
Again, every Apple Store has multiple wireless chargers out, making it easy to show a Genius Bar employee that your phone isn’t charging.
Genius Bar Reservation and Apple Support Options - Apple
Unfortunately I have done both methods of restarting the phone several times but no change in success. So now I wonder if there is just a bad batch of phones that came off the assembly line where they simply don't work?
I posted a report on the Apple iPhone bug reporter page and will probably take it into an Apple Store with 3 of the chargers next week and see what they say. I would be curious if they could exchange the phone to see if a different works.
iPhone 12 pro won’t wirelessly charge
