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iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2020 6:12 AM

Have any of you tried a Forced Restart?


  1. Press and quickly release volume up button
  2. Then press and quickly release volume down button
  3. Then press and KEEP HOLDING side power button (keep holding past the swipe to shut down) until you see the Apple Logo, then let go.


Once your phone restarts and you sign back in, see if you can charge your phone on your Qi charger.

349 replies

Dec 9, 2020 5:02 PM in response to lobsterghost1

Lobsterghost, please understand the consistent theme in the messages above. Even though you may not be having a problem lots of others, including me, do have a real problem with our existing wireless chargers working with iPhone 12 models. Google this problem and you will find a lot out there about this issue. Where there is smoke, especially a lot of smoke, you can be reasonably certain there is a fire.


I have a new iphone 12 Mini. I also have three stand up wireless chargers and three disc wireless chargers, all supplied by substantial power supplies. All our phones, including two relatively new iPhone SE-2020's and an XS, wirelessly charge without issue. However, my new my new iPhone 12 Mini will not charge on any of the stand up chargers, even without the Apple leather case, and it only charges intermittently on the disks. If I reboot it and immediately place it on any of our chargers, it starts charging immediately. Wait just a few minutes after rebooting and it will not charge. I have picked up the phone too many times in the morning during just the past few weeks with an almost dead battery because it appeared to charge when I set on a disk the previous night. This is the exact problem discussed above and it is very real.


This issue (having to revert to plugging the thing in to a charging cable) and loosing 20% of my available battery capacity because Optimized Battery Charging won't stay off, are really destroying what might otherwise have been an excellent experience with an otherwise excellent expensive new phone. Both need to be immediately addressed and fixed and the excuses need to stop as in your November 17 @ 11:01message above (I am assuming you are associated with Apple).

Dec 15, 2020 11:11 AM in response to janericster

Only way my iPhone 12 Pro charge at wireless charger is connecting phone via lighting cable and when it's charging put at wireless charger and disconnect lighting cable. It stay charging wireless until full charge. I don't think is software related because my iPhone X charge wireless with the latest IOS. I think the magnets at model 12 is the problem.

Dec 15, 2020 6:33 PM in response to Barryng

Your logic should make sense, but in my case, with my older chargers, rebooting worked until it didn't. Once the chargers were all replaced with newer chargers with dual charging plates and higher watt QC3.0 chargers, I've not had to reboot once now in over 3 weeks.


Based on my recommendation, others have replaced their older chargers with the one I recommended and they too have been having no issues.


You can stick with your logic (which I admit should make sense, but just didn't long term) or get a new charger.

Dec 15, 2020 7:10 PM in response to lobsterghost1

But why should I replace six (3 stand up and 3 discs) relatively new (June, 2020) popular highly rated QI certified charges at just under $30 each just because I bought a new phone? That is insane and a waste of money when all that needs to happen is for Apple to rectify a fault that obviously exists at least with the 12 Mini. These chargers are QI certified and work just fine with our two SE-2020 and XS phones. Apple advertises the 12 Mini to work with any Qi certified charger, not just the mag-safe devices, so now buying more new chargers is just an absurd thing to do.

Dec 15, 2020 7:17 PM in response to Barryng

I'm not saying you should. I'm saying I did and I have no more issues with wireless charging. It's up to you what you do.


Telling me or anyone else on this forum what you think Apple should do is pointless here. This is a user to user only forum. Apple isn't here.


If you're not happy about this use the Contact Support button at the top of this page and discuss your issues with Apple directly.

Dec 18, 2020 5:53 AM in response to joe pm

It will not charge wirelessly as Apple has changed charge method implanting magnets in a ring on back of phone . Will only charge with lightening cord or an Apple MagSafe charger. If we knew we would certainly avoid Apple. I am positive it is not a software issue. Instead a hardware issue. Could it be another rip off forcing users to buy MagSafe chargers??? As if I really don’t know!!!!!!


iPhone 12 pro won’t wirelessly charge

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