iPhone 12 pro won’t wirelessly charge

Picked up new phone. It will not charge on my Qi wireless charger. My family members’ iPhone X and 11 charge fine. Mine initially shows the green battery, then it disconnects from charging and the charger flashes a blue LED, signifying it is no longer connected. This despite using different charger blocks.


iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 5:41 PM

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Posted on Jan 21, 2021 4:42 PM

Sorry, but your assertion it's not the charger because it works with previous phones is the wrong analogy for iPhone 12. The charging coil in iPhone 12 is not in the same spot as it was in previous phones to accommodate MagSafe. That doesn't mean iPhone 12 isn't compatible with Qi chargers. It actually is. But it likely means your current chargers may not position the charging coils properly with the relocated spot on iPhone 12.


We had charging issues when we first got iPhone 12 and 12 Pro Max. After much research, I came to the conclusion my older chargers weren't going to work with iPhone 12. So I bought new chargers and haven't had any issues since. Our new chargers are dual coil and were repositioned to better align with iPhone 12. And this is important, many older chargers don't have higher watt QC 3.0 charging bricks. So my new chargers have 18W QC3.0 bricks. Bam, no issues charging wireless since and it's been over 2 months now.



349 replies

Nov 20, 2020 5:45 AM in response to joe pm

Also same issue. Iphone 12 pro with (or without) magsafe case, wireless charging stops after sometimes up to 10-15 minutes. 

Especially frustrating waking up to a phone NOT ready to go. 


Bought two wireless charging pads Native Union, the regular small "wireless drop" and the "drop XL" (not cheapest wireless chargers FYI) and same issue on both. + These charge my Airpods Pro just fine, the phone seems to be the troublemaker. 

Yes im on the latest update (nov 20, 2020), yes have tried the reset phone thing and numerous phone-on-pad-placing positions... 


Wrote to Apple about this issue and would encourge you to do the same, so hopefully we can get a fix sooner than later.

Link: https://www.apple.com/feedback/iphone.html

Dec 30, 2020 7:57 AM in response to Windsor2707

Is this the item you bought? I can't find a 26 watt Otterbox charger on the Apple site, I presume it was a typo and you meant 36 watt?

https://www.apple.com/shop/product/HNXM2ZM/A/otterbox-otterspot-wireless-charging-base?fnode=877ca87e2486211114db8ff0d49c8cb7171060118b03fd5453a7f83d994d3f7e0c0da9d12ee859248ffd08807660fb29babb309a0da2c46e5e0afb2aabe8d9ac55a4a95814304e081835423d84b03f763b1f2e690b1921d133917d159b58fac03bd73f3811d3e7641c41ec9595d25e72&fs=f%3Dinductive%26fh%3D458e%252B49e9


Have you tried using just the 36 watt brick with your old wireless charger? I wonder whether it is only the brick that needs to be of higher wattage, and not the wireless pad itself.

Jan 22, 2021 7:24 AM in response to lobsterghost1

For what it's worth, I've got a 12 Pro, and it was one of the very first ones shipped. I had the wireless charging failure early on, but now, it charges on all the Qi pads/stands we have, including Aukey and Anker, and even an HP one from an Elite X3 phone I mindlessly experimented with, three years ago. I am running 14.3 (current) and using this:


Amazon.com: TOPSKY Case Compatible with iPhone 12 Pro/iPhone 12 6.1 inch 2020,Built-in Screen Protector Full Body Shockproof Heavy Duty Protection Durable Protective Strong Phone Cases Cover Shell,Clear


Which I wish I'd not bought, but the wireless charging works through the rather thick plastic. I check to make sure that the indicator light has changed after I place the phone on a charger, but I've not had a problem in at least a month.

Mar 17, 2021 3:09 PM in response to see2xu

@see2xu exactly what happened to me just a few days ago. Charging was working some what okay, although since day one quite finicky when placing the phone on pads. Now nothing works.


Contacted Apple support today and would encourage you all to do the same.

They dont read these comments through and see there is a problem. The squeaky wheel gets the oil. So lets “squeak”.

Mar 17, 2021 3:33 PM in response to Mikermand

Yeah, I see the account further up the string, where an aggrieved user took their phone to the Apple Store, where they ministered to it, then, when the problem recurred, gave him a new one.


My problem is that I don't think it's a hardware issue, thus no guarantee that the new phone will solve the problem. So, why make two trips to the Apple Store, and spend the time transferring data and apps, if I'm back where I started. Closing all the apps then power cycling it works, almost all the time when this happens, and takes a lot less time than two trips to the Apple Store. And, there's no sense booking an appointment until the issue is evident, and then, they typically have a long wait to get a slot with their techs, so I have to live with tethering it for quite a while, both the first, and second times it happens.


I wish they'd come clean about the problem, and advise us when they expect to have it solved.

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iPhone 12 pro won’t wirelessly charge

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