iPhone 12 Pro speaker audio issues

I have had some unusual audio issues. Saturday morning 10/24/20, not even 24 hours of owning the phone, the speakers had reverb, static, pops and random buzzing. I did a screen recording and posted on YouTube. However the sound was mot syncing with the video. Perhaps a software issue but the sound does not seem as good as it was on my 11 Pro. I upgraded to give my mom my 11 Pro so if I return I’m phoneless during any repair or send off diagnostic. Very disappointed to say the least.

https://youtu.be/as99GOaj5NM



Any thoughts are welcome.

Posted on Oct 25, 2020 8:18 PM

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200 replies

Nov 8, 2020 5:51 AM in response to Serek76

I have audio problems as well. When I use my Bluetooth (any of them, I have multiples) I can hardly hear. When I’m out for a run, I can barely hear my music. I have retried setting it back to factory but still the same problems occur. I tried customer service and they don’t know. I can’t go to Apple store due to pandemic and can’t make reservations.


any suggestions from this community would be appreciated 🤬🤬🤬

Nov 8, 2020 4:58 PM in response to Serek76

Not even 24 hours of having my new iPhone 12 pro, the speakers are making a crackling sound. I put the phone on speaker to Activate the phone and the sound was so muffled. The speakers kept popping and crackling. I noticed when then volume is at half level or higher it pops. Today I answered a call, not on speaker phone and the top speaker where the sound was coming from was crackling so loud I could barley hear the person on the phone. My iPhone XS, never had this issue. The sound quality on this 12 pro is horrible. Apple, what do you suggest ? I restored my phone, what a pain after already going through a new set up. I’m extremely frustrated. A new 1,000 phone and the speakers don’t work. Does anyone have a fix ?!! Is this a hardware or software issue ?!!!

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iPhone 12 Pro speaker audio issues

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