iPhone 12 Pro speaker audio issues

I have had some unusual audio issues. Saturday morning 10/24/20, not even 24 hours of owning the phone, the speakers had reverb, static, pops and random buzzing. I did a screen recording and posted on YouTube. However the sound was mot syncing with the video. Perhaps a software issue but the sound does not seem as good as it was on my 11 Pro. I upgraded to give my mom my 11 Pro so if I return I’m phoneless during any repair or send off diagnostic. Very disappointed to say the least.

https://youtu.be/as99GOaj5NM



Any thoughts are welcome.

Posted on Oct 25, 2020 8:18 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 2:12 PM

Hello Serek76,


We understand you are having an issue with the audio on your new iPhone and we're happy to help. Let's complete the steps listed here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker to resolve the issue.


Enjoy your day!


200 replies

Nov 11, 2020 6:41 AM in response to Kehlet88

If you sign into iCloud, it will upload your pictures, contacts etc. even if you set up as new phone. However, you will likely need to sign back into apps that you use. For example when I set my iPhone 12 pro up as new, I signed into iCloud and it uploaded my information contacts photos etc. I did have to sign back into Twitter, Instagram, eBay app etc.

Nov 11, 2020 7:48 AM in response to Serek76

**DID NOT SOLVE ANYTHING, SOUND ISSUE SEEMS RANDOM AND RETURNED**


The setup as new phone solved the issue with the lock sound that sounds weird when you plug in a magsafe accessory on the phone, but it did not solve the issues with the system sound volume variation, it even occurs in the phone setup screens, so definetely software as it also happens on the iPad Air 4 while typing.

Nov 13, 2020 9:49 PM in response to Serek76

I’m having the same issue with my iPhone 12! I’ve had for 2 weeks, my husband and I purchased ours the same day. He had an audio issue first with static and popping noise. Now it’s happening with mine. The audio shut completely, and when it returned about 5 mins later after doing a restart it returned with static and popping noises. Definitely a disappointment to be having this issue so soon considering the cost!

Nov 17, 2020 7:33 AM in response to Serek76

I have the same issue sometimes i get an audio alert sometimes not. The ringer volume is all the way up it starts out loud then goes down until ringer stops but phone continues to vibrate. It started the other night when my text ringer started buzzing with static. Restarted phone and that worked for awhile but its back again. This is my first iphone since 8 just left my Samsung Note 10 plus for this. I hope the 12 does not make me sorry i went back to apple.

Nov 22, 2020 8:26 AM in response to Popsarollin

Apple made a very big mistake of sending me a survey about my new phone. Needless to say, my comment were not encouraging and every time I see a YouTube about how great it is, I comment. Evidently, these people must work for Apple. They didn’t like my comments either. Fact is, the new phone sucks. Worst one yet. I am stuck with a Phone that is subpar. When it comes time for an upgrade, I will rethink this.

Dec 4, 2020 8:29 AM in response to xyd945

I have given up on getting mine fixed. I am on the second phone. I now have purchased an IPod for my exercise use to listen to music with. Can’t hear thru my phone. I will be moving to Android next time. Done with Apple products. They have gotten too big for their own britches and don’t care that their products have gone down hill.

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iPhone 12 Pro speaker audio issues

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