iPhone 12 losing service

I have the same issues with my new Verizon iPhone 12. I drop service randomly in areas that should have the strongest signal (driving through a big city). I always had service in these areas with my iphone XR. It's very frustrating and I usually have to turn the phone off and back on to get it to recover the service. I did have an issue with my XR where it wouldn't recover signal after losing it, but I was in a bad service area. This is way worse.

You do understand what a VPN is for? Its not to secure the device but to prevent ISP from knowing your every move. So yes running a VPN is acceptable. Also many businesses use VPN to allow remote access to company resources.

Clearly you have no clue how VPN’s work and how data is anonymous. This issue here is not caused by a VPN. This is a greater issue as even phones with no VPN configuration added to device. By the way there is little to no difference between a corporate VPN and a VPN service such as NORDVPN. The only difference is the purpose. It’s ran on the fundamentally same technologies.

You ask what country host the servers for *my* VPN? I do not use a VPN unless I am on a third party WiFi network. If you know how networking works, this is your greatest risk. I use NordVPN which has servers pretty much every country but North Korea. Which you can set up NordVPN with no app and simply add it just as you would a private business ran VPN.

If the issue is resolved by uninstalling the app then the issue still lies with Apple and not the VPN app. But seeing that I have no VPN app and have the issue, I dispute your statement that this resolves anything.

Go spend some time learning about networking and VPNs.

Jumping in here, I have no vpn app installed and I still have a issue... so I would say not a vpn app issue. I even did what Verizon told me get a new sim didn’t work, turn off 5g didn’t work, updated to 14.2 didn’t work. I see a carrier update was implemented in the update but nothing has changed the fact the phone drops all coverage for no reason.

Hey, hi, it’s me again on WiFi because my phone is a paperweight without it...Has apple recognized this as an issue yet? Or are we all supposed to just connect to WiFi wherever we go because we have no service without it? I convinced Verizon to send me a new SiM, but then found out after that it more than likely won’t fix the issue. I’d rather have my iPhone XS with sprints terrible coverage than have this issue lol.

This is happening for me in the UK too on EE.

I have 5G turned off. I have Dual SIM

the phone randomly completely drops service. the only way i can get it back is by rebooting the phone.

To confirm 5G is disabled as im in dual sim mode. Both Networks are EE.

PLEASE HELP!! this was find on my 11 pro

Same here. Dropping calls at my desk that has never happened through two prior iPhones. Signal looks much lower. I've not seen a "no service" warning, but calls dropping and signal strength much lower.

Just got my iPhone 12 Pro Max today and am having the exact issues laid out in this thread on Sprint/T-Mobile.

Contacted both and am just given the typical “reset network settings” crap that I’ve done 4 or 5 times today. I’ve probably ran through at least 45-50 different troubleshooting steps.

This is a terrible experience.

I’ll tell you what Apple you have all these people so annoyed and ****** ☝️You are going to lose a lot of die hards with this pointing fingers crap. You are starting to act like you are a android phone company. Fix YOUR issue. I am not thrilled the least owning a new iPhone 12 pro paper weight

Don’t know if this video will post, but here is a perfect example of what I’m dealing with. It switches from 5G to LTE tons of times within a minute all while giving me no actual data working. You have to go full screen to see signal.

https://youtu.be/ZMsazL6FvHE

Most retailers have a restocking fee. Should a customer have to pay a restocking fee for a product that will likely be fixed? No. Apple should step up and fix the issue. It’s apple. It’s not a mom and pops store. Your response makes no sense.

Same here. Everyone stop saying oh if it’s past 14 days just do xyz. We all know this. Vast majority of us are OUTSIDE the 14 days and our carriers won’t make it right and Apple pretends there is no issue. Ha e talked to Apple 4 times and T-Mobile in store twice and on phone 4 times.

The carriers don’t acknowledge the problem and neither does Apple. You keep saying contact Apple, we all HAVE along with the carriers. We have gone in store etc. Your comments have been extremely helpful mate 🙄

If you have done all that troubleshooting with Support, including replacing SIM, resetting network settings, restoring the phone with your computer, contacting the carrier for new SIM and taking the phone to Apple Store, what else do you think can be suggested?

Your scorn for me trying to help is inappropriate and you nay be pleased to hear this is my last post here.

yes my xs max has the exact same issue for months before they sent a fix. Unfortunately my 12 pro max is way worse. It won’t even connect to 3g nor will my LTE stay connected. If I lose service it won’t regain service unless I restart the phone.