Usb-c Headphone is not working in iPad Pro 2018 after iPadOS 14 update

Suggested solution: First, turn your iPad volume down to minimum, then plug in your AKG earphones it should work every time. Good luck

If you have controls on the headphone wire use these to start music. iPad controls then work to change tracks etc

This was not fixed in 14.7. However (although not ideal), I find the sound switches from speaker to earphones 2-3 minutes after connecting earphones to the usb port.

So, I have the same problem on my Ipad pro 2020 11 inch after updating to version 14. I plug my samsung akg headphones but sound comes out from dynamic instead of headphones. Rebooting and trying press plus on headphones doesn’t work. Only plugging and unplugging may help, I need to repeat this actions until switching sound output

I think I have determined the cause of the issue (but it is up to Apple to fix it)

If I plug in the headphones slowly and not all the way in (about 1 mm left to go in) they work great.

There are many different types of headphone plugs - there are two, three and 4 conductor. The two conductor is for mono phones. The three are for stereo. The four conductor is for stereo with microphone.

Inside the 3.5 mm jack socket is a switch that detects if the plug is inserted. This is what triggers the device to shut off its speakers and redirect audio to the headphones. The tip of the plug shape triggers this switch, however the software in 14.3 is not fast enough to detect the switch state change, so it stays on internal speakers mode.

By plugging the jack in slowly - the device has time to process the switch activity and it switches over before the switch closes when the jack is fully inserted. I have gotten this work work several times - but it is a bit tricky - you'll have to experiment with it.

It issue may be because either the OS is not polling fast enough to see a switch open then switch close operation - or the switch itself is not fully closing when the plug is completely inserted.

When nothing is inserted in the socket - the switch is closed. Plugging in a jack opens then closes the switch quickly. By slowing this down - it seems to work.

Well in all fairness it isn’t the $1000 iPad issue. Apple’s position is to use Bluetooth. I spoke to a rep today and they continue to deny there’s an issue so I returned it and will be using an OEM version until Apple fixes the hardware or software. Since Apple will only learn it’s an issue by returns I urge everyone to return their dongle. Even if your past the 14 day period if u bought it from Apple and it no longer works call Apple support and get a label to return it.

Did you try pressing on the screen on top of the port for a few seconds while plugging the headphones in? Pull down the menu from the top right where you can adjust volume and see if speaker or headset is being used before trying. I use that to see if I got a good connection. Speaker pic should change to headphone pic when you push on the screen on top of the port while plugging in headphones.

I suggest to everyone to do what I did: Send a link to this discussion to Apple at https://www.apple.com/feedback/ipad.html

Apple won't be reading all these discussions, so for actual change I suggest complaining to them.

Here’s another update on my m1 iPad Pro static issue... The Apple usb-c headphone dongle is JUNK. Buying this aftermarket adapter fixed ALL my issues. No more static, no more clicking and it stays working for hours and hours without problems. Wow who would have though that would fix it. And I even used 2 different apple dongles that performed exactly the same. Garbage.

USB-C to Headphone Adapter, ESR USB Type-C to 3.5mm Female Headphone Jack Adapter, USB-C to Aux/Audio Dongle Cable Compatible with Pixel 2/3/4 & XL; Samsung Note 10/10 Plus/A8/80/S20/S20 Plus/S20 Ultra/Z Flip; Huawei Mate 10/20/30/P20/P30 & Pro, 1 Pack https://www.amazon.ca/dp/B08913998G/ref=cm_sw_r_cp_api_glt_i_QSFKQXTTGBMHS7PXN10B?_encoding=UTF8&psc=1

Hi there,

have you tried this trick? First, turn your iPad volume down to minimum then plug in the headphones then enjoy your favorite music.

I would say it’s the smart function of iPad iOS to protect our ears from permanent damage.

Hi there,

Have you tried this trick?

First, turn your iPad volume down to minimum then plug in the headphones then enjoy your favorite music.

I would say it’s the smart function of iPad iOS to protect our ears from permanent damage.

Best wishes

I was frustrated too. Trying to put in the USB-C "slowly" was not working. However, I saw another post saying it's the headphone jack that you insert slowly and it worked the first time. Give it a try - if you haven't already.

I'm using iPad Pro 2020 and USB-C AKG headset (from Galaxy Note 20 Ultra). The same issue here, doesn't matter if its iOS 14.8 nor iOs 15.0.2. Moreover, I tested it with two AKG headsets (same type), the result is the same - audio issue. Its definately something on Apple's side. Could you please take a closer look on it ?

Yes it’s a iOS issue. Apple support told me that. It’s obvious because my aftermarket headphone dong works 100% fine.

Connect your earphones, and wait. After 3 minutes, they "should" start working.

Thanks Apple. After a year, this still hasn’t been fixed! Amazing work.