Usb-c Headphone is not working in iPad Pro 2018 after iPadOS 14 update

I have an AKG USB-C headphone from a Samsung Note 10 Plus device. It was working well ‘before’ the latest update on iPadOS 14. Now, whenever I connect it into my iPad Pro(2018), it does not work.


Before the update, whenever you connect it there was a 2-3 second delay before you can hear sound through the headphone... now, it does not work at all. I am sure the headphone is working coz when it is connected into the Samsung device, you can hear a sound output.

Posted on Oct 29, 2020 4:06 AM

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Posted on Jun 16, 2021 5:49 PM

I just bought a 5th gen Pro and had same issue with my Samsung AKG USB_C headphones. Connected them to my Note 10+ and it auto updated the firmware on the headphones. Connected them again to my iPad and after about 1 minute it recognized them and now I am getting sound out of them and all the controls are working properly. Tried again and it took as long for iPad to recognize them. Hope this helps. Playing music through Amazon Music.

145 replies

Dec 24, 2020 2:18 PM in response to Dongsky1108

I have the exact same issue. I use an iPad Pro 11 2018. With a Razer Kraken X USB A headphones. I use a USB C to USB A adapter to connect. I have noticed that the headphones are detected correctly when they are first connected, but as soon as I play some audio, it is as if they were disconnected(No headphone Logo in audio control panel). Weirdly though, moving the volume roller on the headphones still changes the volume on the iPad even though the headphone itself plays no sound.

Jan 4, 2021 6:56 PM in response to GeorgeDelopoulos

Just got off the chat with Apple - they pretend to know nothing about this issue - so my guess is they will never fix it. They wanted me to bring my ipad and headphones in to Best Buy to have them check it out - issue is that this is a service I would have to pay for. the IPAD and Dongle were puchased through the online Apple store - so apple should really be supporting this. All the apple stores are closed here due to the shutdown. Way to go Apple!

Jan 13, 2021 2:50 AM in response to Dongsky1108

I am having the same issue on iPad Pro 2020 when trying to use Samsung AKG USB-C headphones. Not sure if they worked before any software update as this is the first time I am trying to use them.


The "fix" supplied by Sean_B1 does not work. Can someone from Apple please look at this issue again before blindly saying it's "solved"?


Weirdly the wired Pixel Buds (USB-C) that came with my Google Pixel 3 work... Why? Must have a different protocol (not sure if correct term) or something?



Feb 7, 2021 7:47 AM in response to Dongsky1108

I am not sure why this is marked as solved. I have the same issue on iPadOS 14.4 with iPad Air 4. I also have the Samsung AKG USB-C headphone. I verified that my headphone works with any Samsung phone, on two Windows computers, that all has USB-C connections.


Also, slowly inserting the headphone as someone suggested did not work for me.

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Usb-c Headphone is not working in iPad Pro 2018 after iPadOS 14 update

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